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I had such a hard time getting through to someone at NYS Department of Labor to ask about this same question last month. Spent literally hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you need to talk to someone directly about your specific situation.
I had trouble getting through to the NYS Department of Labor when I needed to set up my unemployment insurance account. Kept getting busy signals and when I did get through, got transferred around. Eventually found this service called Claimyr at claimyr.com that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole registration process much smoother.
ugh the whole unemployment tax system is such a pain. why do small businesses have to jump through all these hoops just to hire people?? the paperwork alone is ridiculous
UGH the NYS Department of Labor payment system is SO unreliable!! I've had payments delayed for no reason multiple times. Sometimes they just decide to 'review' your claim out of nowhere even when you've been doing everything right for months. It's like they WANT us to suffer.
I feel you on this. The system definitely has issues but getting angry won't help. If you really need to talk to someone about a delayed payment, I used this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor rep when I couldn't reach anyone myself. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
Wait I'm so confused about this whole thing. I got unemployment too but also worked part time some weeks. Do I report everything separately or does it all go together somehow?? This tax stuff is so complicated
Paolo Ricci
I had trouble getting through to NYS Department of Labor when I had questions about this same thing last year. The phone lines are always busy and you get disconnected half the time. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real agent to explain how the funding works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand the whole system better.
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Zainab Ismail
•Thanks! I might check that out if I have more questions. The NYS Department of Labor website is confusing and I can never get through on the phone.
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Amina Toure
The whole system is basically employers paying insurance premiums to cover potential unemployment claims. Think of it like car insurance - you pay premiums and hope you never need to use it, but it's there when you do. NYS Department of Labor collects these taxes from all covered employers and uses that fund to pay benefits to eligible claimants.
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