New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when I needed help with my claim status. Ended up using this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending hours on hold.

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Interesting, I'll bookmark that in case I run into issues. Hopefully the online filing goes smoothly though.

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ugh the whole system is such a mess, good luck getting anyone to actually help you if something goes wrong with your application

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I've been trying to get through to NYS Department of Labor for weeks about my benefit calculation because I think they made an error. Their phone lines are always busy and the callback system never works. Has anyone found a way to actually talk to a real person there?

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I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by handling the calling for you. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and finally got my benefit rate issue resolved after weeks of trying on my own.

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That sounds too good to be true but at this point I'm desperate. The automated system keeps hanging up on me after 30 minutes on hold.

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The whole system is a joke honestly. I qualified for the maximum $504 but they reduced it to $380 because of some mysterious calculation error that nobody can explain to me. Been fighting this for months.

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That's frustrating! Did you try requesting a hearing? Sometimes that's the only way to get these calculation issues properly reviewed.

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I had trouble getting through to NYS Department of Labor when I had questions about this same thing last year. The phone lines are always busy and you get disconnected half the time. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real agent to explain how the funding works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand the whole system better.

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Thanks! I might check that out if I have more questions. The NYS Department of Labor website is confusing and I can never get through on the phone.

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The whole system is basically employers paying insurance premiums to cover potential unemployment claims. Think of it like car insurance - you pay premiums and hope you never need to use it, but it's there when you do. NYS Department of Labor collects these taxes from all covered employers and uses that fund to pay benefits to eligible claimants.

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The whole system is ridiculous tbh. You can't get benefits if you quit even if your boss is making your life hell, but you also can't get benefits if you get fired for pushing back against unfair treatment. It's like they want people to just accept abuse at work. I've been trying to reach someone at NYS Department of Labor for weeks about my own situation and can never get through on the phone.

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If you're having trouble reaching NYS Department of Labor by phone, you might want to try claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I was stuck in adjudication and finally got to talk to someone who could explain what was holding up my claim.

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Thanks, I'll check that out. At this point I'm willing to try anything to get some answers about my claim status.

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just quit if its that bad and worry about unemployment later, your mental health is more important than money

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I appreciate that but I really need the income to pay my bills. I can't afford to be without benefits for months while fighting a denial.

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I had such a hard time getting through to someone at NYS Department of Labor to ask about this same question last month. Spent literally hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you need to talk to someone directly about your specific situation.

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did that actually work for you? i've been trying to call for weeks about my claim status

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Yeah it really did work. I was skeptical at first but I got through to an agent the same day and got my questions answered about benefit duration and my specific claim.

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this whole system is so confusing!! why cant they just put this basic information somewhere easy to find on the website? 26 weeks seems short when you think about how long it actually takes to find a decent job these days

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totally agree, job hunting takes forever now. at least we get something though

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