New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the NYS Department of Labor system is so confusing though!! I tried to file for partial unemployment last year and it took WEEKS to get through to someone who could explain how it works. The website doesn't make it clear at all that you can file while still employed

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I had trouble reaching NYS Department of Labor too when I needed to ask about my partial claim status. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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Just wanted to add that you'll still need to do job search activities even for partial unemployment. NYS Department of Labor requires you to look for full-time work and keep a record of your job search efforts. Don't skip this part or they can deny your benefits!

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Good to know! How many job contacts do I need to make each week?

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It's typically 3 job contacts per week, but check your specific requirements when you file. NYS Department of Labor will tell you exactly what you need to do for job search activities.

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Check your online account for the monetary determination notice - it breaks down exactly how they calculated your benefit amount using your quarterly earnings. If you think there's an error, you can request a hearing to dispute it.

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I found the monetary determination but the numbers still don't make sense to me. It shows my highest quarter as $6,240 but I know I earned more than that in Q2 when I was working full time for a few months.

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The minimum wage thing is SO frustrating! I worked two part-time minimum wage jobs and when I got laid off from both, my unemployment was barely enough to cover rent. The system is rigged against low-wage workers who need help the most.

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The whole system is ridiculous honestly. Got fired from my warehouse job for missing too many days when my kid was sick and they STILL made me wait 6 weeks for adjudication. Like they're doing you a favor or something. But yeah you can definitely apply, just be prepared for them to take forever to decide.

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Just to add - make sure you're honest about the reason for termination when you file. NYS Department of Labor will contact your employer anyway, so any discrepancies will hurt your case. The fact that you feel the write-ups were unfair doesn't necessarily matter legally, but if you can show the termination wasn't for willful misconduct, you should be approved.

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I had a similar situation where I couldn't get through to NYS Department of Labor for weeks to check on my adjudication status, which made the anxiety so much worse. A friend told me about this service called Claimyr (claimyr.com) that basically calls the unemployment office for you and gets you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone at NYS Department of Labor the same day and found out my claim just needed one additional document. Having that clarity really helped with the mental stress of not knowing.

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Interesting, I might look into that. The not knowing what's happening with my claim is definitely making everything worse.

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never heard of that but anything is better than sitting on hold for 3 hours just to get disconnected

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This might sound weird but I found it helpful to treat job searching like a part-time job - work on it for 4-5 hours a day then give yourself permission to do other things. The guilt of 'I should always be looking for work' was eating me alive. Also, if you're really struggling mentally, many areas have free counseling services for people dealing with unemployment.

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That's actually really good advice about treating it like part-time work. I think I'm putting too much pressure on myself to be job hunting 24/7.

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Mei Liu

The whole system is ridiculous honestly. Why should federal employees have to jump through extra hoops just because our paychecks came from a different source? NYS Department of Labor should streamline this process instead of making us provide all these additional federal documents.

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Just to add - if you worked for multiple employers including federal and state/private, make sure NYS Department of Labor knows about ALL your employment in the base period. The federal wages still count toward your total benefit calculation even though they're reimbursed differently.

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