New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

same thing happened to me

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Don't give up! I was disqualified initially because there was some confusion about my last day of work. My employer reported the wrong date to NYS Department of Labor and it made it look like I quit without notice. Once I provided my actual termination paperwork and explained the timeline, they reversed the disqualification. The whole thing took about 6 weeks but I got all my back pay. Make sure you keep filing your weekly claims even while the appeal is pending - that way if you win, you'll get benefits for those weeks too.

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If you're having trouble getting through to NYS Department of Labor to ask about your specific situation, I used a service called Claimyr that helps you actually reach an agent by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The site is claimyr.com and it saved me hours of trying to get through the busy phone lines. Might be worth checking out before you make any big decisions about quitting.

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Wait that actually works? I've been trying to call NYS Department of Labor for weeks about my own claim issues.

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My cousin quit her job last month because her employer kept changing her shift times with no notice and she couldn't arrange childcare. She's going through the adjudication process now but her case worker told her that sudden schedule changes without reasonable notice can sometimes qualify as good cause, especially if you have dependent care responsibilities. Every situation is different though so definitely don't quit without talking to someone first.

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employees don't pay into unemployment in NY unlike some other states where they deduct it from your paycheck. its all employer funded here

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Correct - New York is one of the states where employees don't contribute to unemployment insurance through payroll deductions.

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My brother works in HR and he says their company pays like $500 per employee per year in unemployment taxes but it varies based on how many claims they've had. Companies that lay people off a lot pay way more.

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If you're not seeing payments after a full week past your waiting week, that's when I'd start calling NYS Department of Labor. The problem is actually getting through to someone - I spent hours on hold multiple times. A friend told me about this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I had issues with my claim status.

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Interesting, I've never heard of that service. Might be worth looking into if I run into problems. Hopefully I won't need it though!

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Just keep filing your weekly claims on time even if you haven't been paid yet!! I made the mistake of thinking I shouldn't file until I got my first payment and it messed up my whole claim timeline.

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Just wanted to add that even if your employer doesn't respond at all, NYS Department of Labor will still process your claim. They don't hold it up indefinitely waiting for employer input. I think the 10 business day rule is pretty standard but there can always be delays in the system.

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Just keep filing your weekly claims even while it's pending! That's important.

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Yes I've been doing that, thanks for the reminder!

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