New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just went through this whole process last month when my company downsized. The good news is that as long as your employer has been paying their unemployment taxes to the NYS Department of Labor, you'll be eligible for benefits if you need them. When I called to check my claim status I had trouble getting through to anyone at the NYS Department of Labor though. Someone recommended using claimyr.com to help get through to agents faster - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful.

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How do you know if your employer has been paying their taxes properly? Is there a way to check that?

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When you file for unemployment the NYS Department of Labor will tell you if there are any issues with your work history or employer contributions. If there's a problem it usually shows up during the adjudication process.

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The whole system is confusing honestly. Employers pay unemployment taxes, workers pay disability taxes, and then there's all these different programs. At least in NY the unemployment benefits are decent compared to other states if you ever need them.

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Make sure he meets all the job search requirements too! Even though he's on disability, if he's collecting unemployment he still needs to be actively looking for work and documenting it. The NYS Department of Labor doesn't care about your other benefits when it comes to the work search requirement.

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Good point! Since he can only work part-time due to his disability, can he limit his job search to part-time positions only?

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Yes, absolutely. When you register for job search activities, you can specify that you're only available for part-time work due to medical limitations. Just make sure to document everything properly in your work search log.

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This whole system is so confusing. Why can't they just have clear answers on their website about these common situations? I swear the NYS Department of Labor makes everything more complicated than it needs to be.

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tell me about it! took me 3 months to figure out my claim status and nobody could explain why it was taking so long

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The whole system is a joke honestly. They make it seem simple but then half the people end up in adjudication hell for weeks or months. And don't get me started on the job search requirements - you have to apply to THREE jobs every week and log everything. It's like they want to make it as difficult as possible to actually get benefits you've paid into.

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I feel you on the frustration but the job search requirement is actually reasonable - it's only 3 jobs per week and helps people get back to work faster.

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To answer your original question more directly - plan for about an hour total including gathering documents. The form itself is maybe 20-30 minutes but you'll want to double-check everything before submitting. And file as soon as possible after your last day of work, don't wait!

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The whole system is backwards! They penalize you for having skills and education. I've been unemployed for 4 months with a PhD and they act like I'm being picky when I don't apply to be a cashier. The 'suitable work' standards are a joke - they change the rules depending on who's reviewing your case.

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I understand the frustration, but the suitable work provisions do generally protect higher-skilled workers, especially in the first several weeks of benefits. If you're getting inconsistent determinations, that's definitely worth appealing.

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same boat here with my MBA... took 3 months to find something decent but NYS Department of Labor kept questioning every week why i wasn't working at mcdonalds or whatever. the job search requirements are nuts when you're in a specialized field

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The NYS Department of Labor phone system is impossible when you're trying to get clarification on denials. Spent weeks calling and either got disconnected or couldn't get through. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my denial was due to a simple documentation issue that got cleared up once I could actually talk to someone.

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How much does that service cost? I'm already worried about money if I quit my job.

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It's worth it to actually reach someone instead of calling for weeks. Much cheaper than missing out on benefits because you can't get through to explain your situation.

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Also remember they can deny you if you're not a US citizen or don't have work authorization. And if you moved to another state you have to transfer your claim properly or they might deny it. The system is really picky about paperwork and deadlines.

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