New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Whatever you do, DON'T put anything about quitting or resignation even if you felt pressured to leave. Stick with the layoff terminology your company used. I made that mistake on my first claim years ago and it created a whole mess with adjudication.

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omg this whole system is so confusing! why can't they just make it simple and ask 'did you get fired or laid off' lol. but seriously good luck with your claim, hope it goes through quickly

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Max Reyes

honestly i never thought about any of this until i got laid off from my retail job. turns out unemployment really does help you focus on finding something better instead of just grabbing whatever minimum wage job you can find immediately. gave me time to do some online training and eventually got a better paying position than what i had before

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That's a perfect example of how the system is supposed to work - giving people time to invest in better opportunities rather than forcing immediate underemployment.

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The purpose is also to protect workers from being exploited. If there was no unemployment insurance, employers could treat workers terribly knowing that people would be desperate to keep any job rather than risk having no income at all. Having that safety net gives workers more bargaining power and helps maintain better working conditions across the economy.

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One thing to keep in mind is the monetary requirements - you need to have earned enough wages during your base period to qualify for benefits. For 2025, you generally need at least $2,600 in one quarter of your base period AND total base period wages of at least 1.5 times your highest quarter. If you don't meet the regular base period requirements, they might be able to use an alternate base period that includes more recent wages.

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That's really helpful to know about the wage requirements. I should be fine since I worked full-time for over a year, but good to understand how they calculate it.

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Don't forget you'll also need to be able to prove you're actively looking for work once you start collecting. The NYS Department of Labor requires you to make at least 3 job contacts per week and keep a record of your job search activities. They can ask to see your job search log at any time, so start keeping track from day one!

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If you're having trouble getting through to NYS Department of Labor to clarify this stuff, I found this service called Claimyr that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I was confused about my partial payments and got answers right away instead of being on hold forever. Check out claimyr.com - way easier than trying to call the regular number.

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Amina Bah

Honestly anything is better than trying to get through their phone system. I've been hung up on so many times trying to ask simple questions about my claim.

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The whole partial credit system is actually pretty fair once you understand it. I've been working 2 days a week at my old job while collecting unemployment and it helps me stay afloat while I look for full-time work. Just keep track of all your earnings and report them accurately on your weekly certification.

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unemployment is good because otherwise people would riot when the economy crashes lol. also gives companies more flexibility to lay people off during slow periods without completely screwing over workers

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Harold Oh

While that's a somewhat cynical way to put it, there is truth to unemployment benefits providing economic stability during recessions and helping maintain social cohesion.

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Just wanted to say thanks for asking this question - I was wondering the same thing but felt dumb asking. Good to know I'm not the only one who didn't understand how this all works!

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