New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor to ask about my benefit calculation and someone recommended checking out claimyr.com - they help you actually reach an agent by phone. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my questions answered about the funding and how my benefit amount was calculated.

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Thanks for the tip! I've been trying to call NYS Department of Labor for weeks with no luck.

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just to add - during the pandemic there was federal funding for extended benefits but that's all ended now. regular state unemployment is back to being funded the normal way through employer taxes

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The NYS Department of Labor phone system is impossible to get through to ask these questions directly. I spent weeks trying to reach someone about my specific situation. Finally used this service called claimyr.com that actually got me connected to an agent who could explain my eligibility. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to navigate the phone maze myself.

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Did that actually work? I've been calling for days with no luck. Getting so frustrated with the busy signals and disconnections.

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Yeah it worked great for me. They handle the calling and waiting, then connect you when an agent is available. Saved me so much time and stress.

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Just to add - even medical reasons can qualify in some cases. If you had to quit due to illness or caring for a family member, there are provisions for that too. The key is documenting everything properly when you file with NYS Department of Labor.

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Lim Wong

what everyone's saying is right but honestly the thing most associated with unemployment in my experience is just WAITING. waiting for your claim to get processed, waiting during adjudication if they need to verify something, waiting for your weekly payments to hit your account. the system is slow and theres not much you can do about it except be patient

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The waiting is definitely the worst part! But to answer your original question, the three main things associated with unemployment eligibility are: 1) involuntary job loss or quitting with good cause, 2) meeting the wage/work history requirements in your base period, and 3) being able and available to work. If you meet all three, you should be approved assuming you file correctly.

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Perfect, that breaks it down really clearly. Thanks everyone for the help - feeling much more confident about filing now.

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The whole NYS Department of Labor system is a JOKE. They take forever to process anything and when you finally get someone on the phone they act like they're doing you a favor. I waited 7 weeks for my claim to get approved and that was BEFORE any complications!

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I feel you on this. The system definitely needs improvement but hang in there.

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Just went through this myself. Filed in early December and got my first payment January 3rd, so about 3 weeks total. Make sure you have all your employment info ready and double-check everything on your application. Any mistakes can cause delays.

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One thing that tripped me up was the weekly benefit amount calculation. The system does this automatically based on your earnings history, but it helps to understand how they calculate it. They look at your highest quarter of earnings in your base period and divide by 26. Don't worry if the amount seems low at first - you can always appeal if you think there's an error in your wage records.

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That's helpful to know. I was wondering how they determine the benefit amount. At least I know it's automatic so I don't have to calculate anything myself.

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Just make sure you answer everything honestly! The NYS Department of Labor crosschecks everything and if they find discrepancies later you could end up with an overpayment issue or worse.

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