New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been having a nightmare time just getting through to anyone at NYS Department of Labor to ask these same questions. Every time I call I either get disconnected or sit on hold for 2+ hours before giving up. It's ridiculous that we can't get basic help with something this important. I actually found this service called Claimyr (claimyr.com) that helps you get through to an actual agent faster - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone directly about your specific situation.

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interesting, never heard of that before. how much does something like that cost?

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I'm not sure about pricing but honestly at this point I'd pay something reasonable just to get through without wasting my entire day on hold. The stress of not knowing if I'm doing everything right is killing me.

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This whole system is designed to confuse people and make them mess up so they can deny benefits. I swear they make these questions deliberately vague. I've been dealing with unemployment for 6 months and still second-guess myself every week. The 'suitable work' thing is especially ridiculous - they expect you to take any minimum wage job even if you're a skilled professional.

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I feel you on that. But honestly most of my weekly certifications have gone through fine when I just answer honestly. The system isn't perfect but it's not trying to trick you either.

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Wait I thought unemployment was just measured by how many people are out of work? Are you talking about something different??

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That's the unemployment rate for economic statistics. OP is asking about how NYS Department of Labor measures individual benefit eligibility and amounts for UI claims.

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The whole system is broken tbh. They measure everything except how long it takes them to actually process claims! Been waiting 3 weeks myself

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ugh the whole system is so confusing, they make it impossible to understand on purpose i swear. when i got laid off i spent hours on their website trying to figure out what forms to fill out

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Same thing happened to me in 2023 - company said 'temporary reduction in workforce' but it ended up being permanent. I filed for regular UI and it worked out fine. Even if they do call you back, you can always stop claiming benefits at that point.

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I got denied because I couldn't reach anyone at NYS Department of Labor to verify my employment history and missed the deadline. Their phone system is impossible. If you do apply, try using something like claimyr.com to actually get through to an agent - there's a demo at https://youtu.be/qyftW-mnTNI that shows how it works. Could have saved me months of headaches.

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Never heard of that service but the phone situation is definitely a nightmare. I've been trying to call for two weeks about my pending claim.

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The performance thing might actually work in your favor if they're also saying restructuring. Sounds like they're trying to cover their bases but it shows they had multiple reasons for the termination. Mixed messages from employers often help the claimant's case during adjudication.

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If you're having trouble getting through to NYS Department of Labor agents about benefit questions or job search requirements, I recently discovered claimyr.com which helped me connect with someone when I couldn't get through the regular phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really useful when you need to discuss how unemployment might be affecting your specific situation.

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Thanks for sharing this! I've been trying to call about extending my benefits and keep getting disconnected. Will check this out.

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The psychological impact is huge and people don't talk about it enough. Your whole identity gets tied up in your job and when that's gone you feel lost. I went through a really dark period during my unemployment last year.

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