New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess regardless of who's in office! I filed claims during both periods and NYS Department of Labor always finds ways to make things complicated. At least now they're not dealing with all those federal programs that kept changing every few months.

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True, the constant program changes during 2020-2021 were confusing but at least money came faster back then.

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just curious what was the actual unemployment rate in NY when trump left? i remember it being really bad but dont remember exact numbers

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New York's unemployment rate in January 2021 was around 8.2%, which was significantly higher than the national average. It had peaked at over 15% during 2020.

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Don't forget you also have to pay taxes on unemployment benefits! They don't automatically withhold federal taxes so you might want to have them take out 10% or set money aside. I learned this the hard way last year.

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Oh wow I didn't even think about taxes. Can you have them withhold taxes when you file your weekly claims?

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Yes, when you file your initial claim or during weekly certification you can elect to have 10% withheld for federal taxes. You can also change this later if needed.

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The calculation is so weird though like why 1/26th of your highest quarter instead of just basing it on your last few paychecks? Makes no sense to me and I ended up getting way less than I thought I would

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The system is designed to look at a longer period to get a better picture of your typical earnings and to prevent people from gaming the system by working extra hours right before filing. It's not perfect but there's logic behind it.

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THE WHOLE SYSTEM IS BROKEN regardless of what the 'official' unemployment rate says!! I've been waiting 6 weeks for my appeal hearing and they keep rescheduling it. Meanwhile bills are piling up and they act like we're just numbers in their system.

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that really sucks, hope your hearing gets scheduled soon

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Similar thing happened to my brother last year - he was convinced the delays were because unemployment was spiking but it turned out to be just normal NYS Department of Labor processes. Once he got through to someone who could explain what they needed, everything moved pretty quickly. Don't stress too much about the bigger picture stuff.

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Just want to say hang in there - being thrust into unemployment is scary but you'll figure it out. I was laid off last year and the anxiety was the worst part honestly. The actual process isn't as complicated as it seems at first.

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The system is such garbage though. They make it so confusing ON PURPOSE so people give up and don't claim benefits. I had to file THREE TIMES because their website kept glitching and losing my information. And don't even get me started on the job search requirements - they want you to apply to jobs that don't even exist!!

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I know it's frustrating, but the job search requirements are actually pretty reasonable. You need 3 job contacts per week and they can include online applications, networking, or even attending job fairs. Keep good records because they do audit these sometimes.

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I spent weeks trying to reach someone at NYS Department of Labor to ask about this exact situation when I got laid off from my nonprofit job last year. The phone lines were constantly busy and I kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Ended up being super helpful for getting my questions answered quickly instead of waiting on hold forever.

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Thanks for the suggestion! I might need to try that if I run into issues with my claim.

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Just want to add that even if your nonprofit was reimbursing rather than paying standard UI taxes, it doesn't matter to you as the employee. Your benefits get processed the same way. The only thing that might be different is if the organization contests your claim, but that's rare with legitimate layoffs. Good luck with your application!

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