New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor to ask questions about my appeal. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent who walked me through what documents I needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone.

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Wait you can pay someone to help you get through? How much does that cost?

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It's worth it just to get real answers instead of guessing what you're supposed to do. The agent explained exactly what NYS Department of Labor was looking for in my appeal.

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I went through this last year when they said I was fired for misconduct which was total BS. During the appeal hearing I got to tell my side and my former employer had to prove their case too. The judge ruled in my favor and I got all my back benefits. Don't give up if you think the initial decision was wrong!

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I had a similar situation trying to reach someone at NYS Department of Labor about this exact question. Could never get through on the phone - kept getting busy signals or disconnected after waiting forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Honestly saved me weeks of frustration trying to get answers about collecting both benefits.

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Thanks for the tip! I've been trying to call for days with no luck. Did they charge you a lot for that service?

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It was worth it for me just to finally talk to someone who could give me definitive answers about my specific situation. Much better than guessing or getting conflicting information online.

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The system is so confusing with all these overlapping rules. I think as long as you're honest about everything and report all your income you should be fine. Just document everything in case they ask questions later.

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The whole system is a joke. I've been dealing with NYS Department of Labor for 2 months now and they keep asking for more documentation. First it was wage verification, then they wanted proof of job search activities, now they want some form I never heard of. Meanwhile bills keep coming and they act like it's no big deal to make people wait.

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I feel you on this. The bureaucracy is insane.

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Just remember you have to keep filing your weekly claims even while waiting for the initial decision. I made that mistake early on and it delayed everything even more. Also make sure you're doing your job search activities because they can ask for proof later.

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit rate calculation and keep getting hung up on or stuck in endless hold queues. It's so frustrating when you just need a simple answer about your claim. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Totally worth it when you're dealing with urgent benefit questions.

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Never heard of that service but honestly anything has to be better than sitting on hold for hours just to get disconnected. Did they charge you a lot?

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They don't publish their rates but it was reasonable considering I got actual help instead of wasting my whole day calling. The agent was able to explain exactly how my benefit rate was calculated and why it was lower than I expected.

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The whole unemployment system in this state is a joke honestly. They make it so hard to get basic information and the website is constantly down when you need to file your weekly claim. Then they wonder why people get frustrated with the process.

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I feel you on that. But at least the benefit amounts are decent compared to some other places. Just wish the system worked better for actually getting the money.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS! Companies just replace us with machines and we're supposed to be grateful for scraps from unemployment. Been dealing with this crap for months trying to get through to NYS Department of Labor.

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I get the frustration but if you're having trouble reaching them, I used a service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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Wait so if I get laid off because they bring in AI or robots that's still regular unemployment?? I thought there might be special benefits for that or something?

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No special category for tech displacement in NY unemployment system. It's just a regular layoff for benefit purposes. Some states have retraining funds but the actual unemployment benefits are the same regardless of why you were laid off.

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