New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Sophie Hernandez

How to increase unemployment benefits amount in NYS - what are my options?

I'm currently getting $280 a week in UI benefits from NYS Department of Labor and I'm struggling to cover my basic expenses. I worked part-time at two different jobs last year - one at a retail store making $15/hour and another doing food delivery on weekends. My rent alone is $1,100 a month so this benefit amount isn't even close to covering my bills. Is there any way to get my weekly benefit amount increased? I keep hearing people talk about different ways to calculate benefits but I don't understand how it all works. Has anyone successfully gotten their benefit amount adjusted upward?

One thing to check - were you working under the table for any of that delivery work? Because if it wasn't properly reported as W-2 or 1099 income, NYS Department of Labor won't count it toward your benefit calculation. All your earnings need to be documented with proper tax reporting to qualify for the calculation.

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I got my benefits increased by $85 per week after I proved they missed wages from a seasonal job I had. Took about 3 weeks to get it corrected but they also paid me the difference retroactively for all the weeks I had already claimed. definitely worth pursuing if you think they made an error

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That's encouraging! Did you have to provide specific documentation or did they find the missing wages themselves once you pointed it out?

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Lilah Brooks

How does the NYS Department of Labor unemployment process work from start to finish?

I might need to file for unemployment soon and I'm completely lost about how the unemployment process works. I've never been through this before and have no idea what to expect. Can someone break down the NYS Department of Labor process step by step? Like what happens after you file your initial claim, how long everything takes, what you need to do each week, etc? I'm trying to prepare myself mentally for what's coming.

honestly the hardest part is getting through to someone at NYS Department of Labor when you have questions or problems. their phone system is a nightmare and the wait times are insane. i spent weeks trying to get my claim unlocked after a technical glitch

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I had the same problem trying to reach them about my adjudication status. Someone on here recommended using Claimyr.com to get through to an actual agent. Watched their demo video at https://youtu.be/qyftW-mnTNI and decided to try it. Actually worked - got connected to someone within an hour who explained exactly what was holding up my claim.

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Make sure you file your weekly claims every week even if your initial claim is still pending! Missing a week can mess up your benefits later. And be 100% honest about any work or income - they cross-check everything.

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Good to know! How long do benefits typically last?

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Regular unemployment is up to 26 weeks in NY. The amount depends on your past earnings - you can estimate it on the NYS Department of Labor website before you file.

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Lincoln Ramiro

NYS Department of Labor benefits - what can act as a buffer against unemployment while waiting for approval?

Just got laid off from my warehouse job last week and filed my unemployment claim through the NYS Department of Labor website. My claim is still pending and I'm worried about making rent next month. What can act as a buffer against unemployment while I'm waiting for my weekly benefits to start? I have about $800 saved but that won't last long with my bills. Are there any other programs or resources I should know about to help bridge the gap? Really stressed about this whole situation.

ugh the whole system is designed to make you suffer while waiting... took them 6 weeks to approve mine and by then I was already behind on everything. Make sure you document EVERYTHING and keep calling them constantly

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Six weeks?! That's terrifying. How did you manage that long without income?

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Credit cards can be a temporary buffer but be really careful about debt. Better to exhaust all assistance programs first. Also check if your local community college has emergency student funds if you're considering training programs.

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GalaxyGuardian

How much can you work and still get unemployment benefits from NYS Department of Labor?

I'm getting conflicting information about working part-time while collecting unemployment. My friend said you can earn up to a certain amount but I can't find clear info on the NYS Department of Labor website. I have a chance to pick up some freelance work but don't want to mess up my claim. Does anyone know exactly how much you can earn per week before it affects your benefits? Also do I need to report every penny or is there a minimum threshold?

I had trouble getting through to someone at NYS Department of Labor to clarify this exact question. Ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent explained the earnings rules way better than the website does.

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How much does that service cost? Seems like you should be able to get this info for free.

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I get that, but after spending hours on hold and getting hung up on multiple times, it was worth it to actually talk to someone who knew what they were talking about.

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The system is so confusing! I've been doing gig work and some weeks I report $50, other weeks $200, and I never know what my benefit will be until I get the payment. Wish they made it clearer on the website.

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Tate Jensen

NYS Department of Labor unemployment rates when Obama left office - how did it affect claims?

I've been looking into unemployment trends and wondering how the unemployment situation when Obama left office in 2017 affected NYS Department of Labor claims processing. My dad was collecting unemployment back then and I remember him saying the system seemed different than it is now. Were there any major changes to how NYS Department of Labor handled claims around that time? I'm curious because I might need to file soon and want to know what to expect compared to what he went through.

The whole system is a NIGHTMARE now compared to back then!! Used to be you could actually talk to someone without waiting 3 hours on hold. Now they just hang up on you after an hour of waiting. Obama era was definitely better for unemployment claims.

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Just wanted to add that even though the process might be more complex now, the benefit amounts have increased. Maximum weekly benefit in NY is higher now than it was in 2017, so that's something positive at least.

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