Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole system is rigged against workers. They deny legitimate claims hoping people won't appeal. Fight it but prepare for a battle. NYS Department of Labor will probably have your former employer provide their side of the story and they might lie to avoid paying higher unemployment taxes.
While the system can be frustrating, most appeals with proper documentation do succeed when the initial denial was incorrect. Stay focused on gathering evidence rather than assuming the worst outcome.
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Make sure you're filing during your designated day! NYS Department of Labor assigns you a specific day of the week to file based on your last name. If you try to file on the wrong day the system won't let you through. Check your paperwork or account to see what day you're supposed to file.
Oh wow I had no idea about designated days! That might explain why I keep getting locked out. How do I find out what day I'm supposed to file?
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Part time vs full time doesn't really matter for initial eligibility as long as you meet the wage requirements. What matters more is that you're able and available to work when you file your weekly claims. NYS Department of Labor will also require you to do job searches every week to maintain benefits.
good to know about the job search thing, ill keep that in mind if i ever need to file
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The whole system is a mess now compared to before. They added all these 'improvements' but it just makes everything more confusing for people who actually need help. The old system wasn't perfect but at least you could understand what was happening with your claim.
I feel this so much. My mom had to file in 2018 and it was straightforward. Now I'm trying to help my brother navigate it and there are like 5 different portals and none of them talk to each other properly.
To answer your earlier question about the work search log - you keep it for your records but don't submit it weekly anymore unless specifically requested during an audit or review. The system tracks most of your job search activities automatically now through integrations with job boards.
That's actually helpful to know. So I should still be documenting everything but I don't have to upload it every week? And where do I find these integrated job boards they're talking about?
Liam McGuire
ugh the whole system is just designed to confuse people on purpose I swear. they make it as complicated as possible with all these abbreviations and forms. took me forever to figure out what half this stuff meant when I first filed
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Amara Eze
•I had the same experience trying to reach someone at NYS Department of Labor to explain all this. Spent hours on hold. Finally found this service called Claimyr (claimyr.com) that gets you through to actual agents faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed someone to walk me through what all the status codes meant.
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Giovanni Ricci
•never heard of that but might be worth checking out, the phone system is impossible
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NeonNomad
Just to add a few more common ones you might see: 'disqualification' means they denied your claim for some reason, 'overpayment' means they think you were paid too much and want money back, 'appeal' is how you challenge their decisions. The my.ny.gov website is where you manage everything online.
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