New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miguel Silva

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I've been trying to reach NYS Department of Labor for weeks about my own quit vs fired situation and their phone lines are always busy. Getting really frustrated with this whole process. Has anyone found a way to actually talk to someone there?

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Zainab Ismail

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I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent when I couldn't reach them myself. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of calling and getting hung up on.

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Wait so you can get unemployment even if you quit?? I thought that was only for people who got fired or laid off. This changes everything for my situation...

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Sofia Morales

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Only if you quit for 'good cause' - things like unsafe working conditions, harassment, significant changes to your job duties or hours, etc. Regular voluntary resignation usually disqualifies you.

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Esteban Tate

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The unemployment system is so confusing with all these different rules! I thought you had to wait a full year between claims but apparently not. Why don't they make this information easier to find on their website??

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Sergio Neal

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Just to clarify the process - when you file your new claim, make sure you report that your hours were reduced rather than saying you quit or were fired. Reduction in hours is good cause for filing and shouldn't trigger any adjudication issues. You'll need to provide your recent pay stubs to verify your earnings for the new base period calculation.

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Leslie Parker

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Good point about how to report it. I definitely don't want to get stuck in adjudication again like what happened with my first claim.

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wait why does adjudication take so long anyway?? seems like they could just check if you got fired or quit and approve it

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Adjudication involves verifying employment history, reason for separation, wages earned, and sometimes conducting interviews with both you and your former employer. It's not just a simple approve/deny decision - they need to ensure all information is accurate before determining benefit eligibility and amount.

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Skylar Neal

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same boat here, trying to figure out all the rules. is there a difference between being laid off vs fired for attendance issues? asking for a friend... 😬

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Leo McDonald

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Been through this twice unfortunately. Key things: always file on your assigned day of the week, never lie about anything even small stuff, keep copies of EVERYTHING, and if you work part-time while claiming report every penny. The NYS Department of Labor will eventually find out about unreported income and hit you with an overpayment that's way worse than just being honest upfront.

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Alice Pierce

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honestly the whole system is designed to make you jump through hoops. yeah unemployment is 'important' because it keeps people from becoming homeless but NYS Department of Labor makes it so complicated with all the job search logs and weekly questions. half the time their website crashes when you try to file anyway

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Esteban Tate

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I had major issues reaching NYS Department of Labor when my claim got stuck in adjudication for weeks. Couldn't get through on the phone no matter how many times I called. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Worth checking out if you're having contact issues with NYS Department of Labor.

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wait so when I report that I'm unemployed each week, that goes into like government statistics? I thought it was just for my claim processing

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Yes, your claim data contributes to unemployment statistics that influence economic policy decisions at state and federal levels.

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