New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole NYS Department of Labor system is a JOKE. They take forever to process anything and when you finally get someone on the phone they act like they're doing you a favor. I waited 7 weeks for my claim to get approved and that was BEFORE any complications!

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I feel you on this. The system definitely needs improvement but hang in there.

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Just went through this myself. Filed in early December and got my first payment January 3rd, so about 3 weeks total. Make sure you have all your employment info ready and double-check everything on your application. Any mistakes can cause delays.

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EMPLOYERS DO THIS ALL THE TIME!! They think they can just lie and get away with it. Fight it hard because if you don't push back they'll keep doing it to other people. The whole system is rigged to favor businesses over workers.

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Demi Hall

same thing happened to my friend last year, turned out the HR person just checked the wrong box on the form and said misconduct instead of layoff. might be a simple mistake?

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I hope that's all it is. Though it's weird they would make that mistake when I have the layoff paperwork they gave me.

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ugh the whole system is designed to make you suffer while waiting... took them 6 weeks to approve mine and by then I was already behind on everything. Make sure you document EVERYTHING and keep calling them constantly

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Six weeks?! That's terrifying. How did you manage that long without income?

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Credit cards can be a temporary buffer but be really careful about debt. Better to exhaust all assistance programs first. Also check if your local community college has emergency student funds if you're considering training programs.

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honestly the hardest part is getting through to someone at NYS Department of Labor when you have questions or problems. their phone system is a nightmare and the wait times are insane. i spent weeks trying to get my claim unlocked after a technical glitch

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I had the same problem trying to reach them about my adjudication status. Someone on here recommended using Claimyr.com to get through to an actual agent. Watched their demo video at https://youtu.be/qyftW-mnTNI and decided to try it. Actually worked - got connected to someone within an hour who explained exactly what was holding up my claim.

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Make sure you file your weekly claims every week even if your initial claim is still pending! Missing a week can mess up your benefits later. And be 100% honest about any work or income - they cross-check everything.

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Good to know! How long do benefits typically last?

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Regular unemployment is up to 26 weeks in NY. The amount depends on your past earnings - you can estimate it on the NYS Department of Labor website before you file.

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I had trouble getting through to someone at NYS Department of Labor to clarify this exact question. Ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent explained the earnings rules way better than the website does.

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How much does that service cost? Seems like you should be able to get this info for free.

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I get that, but after spending hours on hold and getting hung up on multiple times, it was worth it to actually talk to someone who knew what they were talking about.

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The system is so confusing! I've been doing gig work and some weeks I report $50, other weeks $200, and I never know what my benefit will be until I get the payment. Wish they made it clearer on the website.

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