New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

reduction force basically means company downsizing, its the easiest type of claim to get approved since theres no question about why you lost the job

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I got reduction force too when they closed my department but I'm still nervous about the job search requirements. Do I still need to do 3 work search activities per week even though it was clearly not my fault I lost my job?

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Yes, you still need to meet all the ongoing eligibility requirements including job search activities. The reduction force classification just determines that your initial separation qualifies you for benefits - you still have to prove you're actively looking for work each week.

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I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility. The phone lines are always busy and the callback system never worked for me. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I could actually talk to someone about my specific situation.

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never heard of that but might be worth trying, i've been waiting 2 weeks for a callback

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One thing people don't realize is that even if you qualify initially, you can lose benefits if you don't follow all the rules. Missing your weekly claim filing, not doing your job search requirements, or refusing suitable work can all get your benefits stopped.

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Good point, what defines 'suitable work'? Do I have to take any job or can I be picky about the salary and type of work?

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The whole unemployment system is designed to confuse people and trip them up. They add these random questions hoping you'll mess up so they can deny your claim. It's ridiculous that we have to guess what they want to hear just to get benefits we're entitled to.

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I understand the frustration, but these questions usually serve a legitimate purpose for maintaining program integrity. The key is being honest and consistent in your responses.

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omg yes! I got that same question last week and had no idea what to put. I ended up calling my cousin who works in HR and she said just answer honestly about how being unemployed affects you personally and professionally

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That's basically what I did too. Hopefully we both answered it the right way!

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ugh the whole system is so confusing!! I've been on unemployment for 2 months and still don't understand half the rules. Why can't they just make it simple???

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The truth is that unemployment compensation has specific eligibility requirements that must be met continuously. You can't just qualify once and then ignore the ongoing requirements. This includes filing your weekly claims on time, reporting any income accurately, and maintaining your work search activities. Missing any of these can result in benefit suspension or overpayment issues.

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That makes sense. I've been filing my weekly claims but wasn't sure about the work search documentation. Better to be safe and keep detailed records.

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If you're having trouble reaching someone at NYS Department of Labor to ask specific questions about your transition back to work, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I needed to clarify some confusing rules about reporting my new job.

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Interesting, I've been trying to call for weeks but can never get through. Did you have to pay for that service?

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just stop filing when you start working full time its not that complicated. the system will figure itself out

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That's not correct advice. You should continue filing and reporting your work until NYS Department of Labor determines you're no longer eligible. Stopping abruptly without proper reporting could cause issues.

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