New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time reaching someone at NYS Department of Labor when I got my 602a notice. Kept getting busy signals and automated hangups. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained exactly what they needed. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful.

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That sounds helpful! I've been dreading trying to call them. How quickly were you able to get through?

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ugh another bureaucratic form to stress about... the unemployment system loves their paperwork don't they

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same boat here, lost my job last month and still figuring this out

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One thing to watch out for - if there are any issues with your claim it can go into adjudication which means delays while they investigate. This can happen if your employer contests the claim or if there are questions about why you left your job. During adjudication you won't get paid until it's resolved, which can take weeks or even months sometimes.

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Oh no, that sounds scary. What kind of things would make them investigate?

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Things like being fired for misconduct, quitting without good cause, or if your employer says you were actually laid off for different reasons than what you claimed. Just be honest on your application about why you left your job.

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Trump era unemployment rates were historically low until COVID hit. In NY specifically, unemployment was around 3.8% in 2019. But that doesn't really affect your individual benefit calculation - that's still based on your earnings history with NYS Department of Labor wage records.

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yeah but low unemployment meant more jobs available so the pressure to find work was higher. now there's more understanding if you're having trouble finding something

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The adjudication process was slower back then I think? My claim got stuck for 6 weeks in 2018 and nobody could tell me why. At least now the NYS Department of Labor gives you better status updates online about what's happening with your claim.

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oh i know exactly what youre talking about! try using your phone instead of computer sometimes that works better for some reason. also if you have the claim number you can sometimes get status info by calling the automated line

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Good idea about trying mobile. What's the automated line number? Is it different from the main claims number?

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Just wanted to say I feel your pain. Been there myself when I was between jobs last year. The waiting and not knowing is the worst part but hang in there!

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One thing that helped me when I was dealing with NYS Department of Labor was using Claimyr to actually get through to a real person when I had questions about my eligibility. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours trying to reach someone yourself.

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How much does that cost though? I'm trying to save money if I'm about to be unemployed.

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It's worth checking out - they focus on the value of actually getting answers rather than wasting time. When you're dealing with benefit eligibility questions the cost of NOT getting through can be way higher.

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just make sure u file right away after ur last day of work... theres a waiting week but the sooner u file the sooner the clock starts ticking

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Actually there's no waiting week anymore in NY - that was eliminated a few years ago. But yes, file as soon as possible after your last day.

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