New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is just designed to confuse people on purpose I swear. they make it as complicated as possible with all these abbreviations and forms. took me forever to figure out what half this stuff meant when I first filed

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I had the same experience trying to reach someone at NYS Department of Labor to explain all this. Spent hours on hold. Finally found this service called Claimyr (claimyr.com) that gets you through to actual agents faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed someone to walk me through what all the status codes meant.

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never heard of that but might be worth checking out, the phone system is impossible

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Just to add a few more common ones you might see: 'disqualification' means they denied your claim for some reason, 'overpayment' means they think you were paid too much and want money back, 'appeal' is how you challenge their decisions. The my.ny.gov website is where you manage everything online.

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THE SYSTEM IS SO BROKEN!!! They disqualify people for the stupidest reasons and never explain properly. I bet it's some technicality in how you answered one of the weekly questions. They're looking for any excuse to deny claims these days.

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yeah it's really frustrating but usually there is a real reason, just poorly communicated

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Check if you accidentally answered 'yes' to working or earning money when you didn't, or if you missed reporting some part-time work. Even small mistakes on weekly claims can trigger disqualifications. The good news is most of these can be fixed if you catch them early and provide the correct information.

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I was struggling to get through to NYS Department of Labor to ask about this exact question last month. Kept getting busy signals and hung up on. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turns out my question about unemployment rates was answered in like 2 minutes - they confirmed the rate doesn't affect individual claims.

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Interesting, might check that out since I can never get through on the phone either.

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The whole unemployment rate thing is just government statistics anyway. What really matters is finding a job! I've been looking for 12 weeks and the market is still tough even with supposedly low unemployment. Don't get too caught up in the numbers.

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Wait, I thought everyone who lost their job could get unemployment? My cousin in another state got it right away when he was laid off.

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Each state has different rules and processing times. In New York through NYS Department of Labor, there are specific eligibility requirements that must be met and verified before benefits can be paid.

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When I was trying to get through to NYS Department of Labor to ask about my benefit calculation, I couldn't reach anyone for weeks. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount calculation.

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How much does that cost? I'm already worried about money.

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It's worth checking out their site for the details, but honestly getting actual answers about your benefit calculation is pretty valuable when you can't reach anyone through normal channels.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE! They make it so complicated on purpose so people give up and don't claim benefits they're entitled to. Why can't they just say 'you get X percent of your pay' like every other state???

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I feel you on the frustration but the quarter-based system actually helps people who had irregular income or got raises recently.

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