New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - I thought you needed to work full time for at least a year to get unemployment? My sister told me that but maybe she was wrong. I've been putting off applying because I only worked part time for 6 months before getting let go.

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That's a common misconception. There's no full-time requirement - it's based on your earnings during the base period, not whether you worked full or part time. As long as you earned enough wages and worked enough weeks, you can qualify for benefits.

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Just apply online through my.ny.gov - the system will tell you if you qualify based on your work history. Don't overthink it.

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When I was trying to get through to NYS Department of Labor to ask about my benefit calculation, I couldn't reach anyone for weeks. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount calculation.

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How much does that cost? I'm already worried about money.

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It's worth checking out their site for the details, but honestly getting actual answers about your benefit calculation is pretty valuable when you can't reach anyone through normal channels.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE! They make it so complicated on purpose so people give up and don't claim benefits they're entitled to. Why can't they just say 'you get X percent of your pay' like every other state???

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I feel you on the frustration but the quarter-based system actually helps people who had irregular income or got raises recently.

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I was struggling to get through to NYS Department of Labor to ask about this exact question last month. Kept getting busy signals and hung up on. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turns out my question about unemployment rates was answered in like 2 minutes - they confirmed the rate doesn't affect individual claims.

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Interesting, might check that out since I can never get through on the phone either.

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The whole unemployment rate thing is just government statistics anyway. What really matters is finding a job! I've been looking for 12 weeks and the market is still tough even with supposedly low unemployment. Don't get too caught up in the numbers.

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The whole system is a mess now compared to before. They added all these 'improvements' but it just makes everything more confusing for people who actually need help. The old system wasn't perfect but at least you could understand what was happening with your claim.

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Amina Sow

I feel this so much. My mom had to file in 2018 and it was straightforward. Now I'm trying to help my brother navigate it and there are like 5 different portals and none of them talk to each other properly.

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To answer your earlier question about the work search log - you keep it for your records but don't submit it weekly anymore unless specifically requested during an audit or review. The system tracks most of your job search activities automatically now through integrations with job boards.

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That's actually helpful to know. So I should still be documenting everything but I don't have to upload it every week? And where do I find these integrated job boards they're talking about?

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If you're having trouble reaching NYS Department of Labor agents to explain the system differences to your mom, there's actually a service called Claimyr that can help get you connected to speak with someone directly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person is the best way to get these kinds of historical questions answered, especially when you're trying to help someone understand the changes.

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Thanks! I'll check that out. It would be great if she could talk to someone who could walk her through the current process.

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honestly the new system isn't that much better, they just moved the delays online instead of through the mail lol

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