New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

what everyone's saying is right but honestly the thing most associated with unemployment in my experience is just WAITING. waiting for your claim to get processed, waiting during adjudication if they need to verify something, waiting for your weekly payments to hit your account. the system is slow and theres not much you can do about it except be patient

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The waiting is definitely the worst part! But to answer your original question, the three main things associated with unemployment eligibility are: 1) involuntary job loss or quitting with good cause, 2) meeting the wage/work history requirements in your base period, and 3) being able and available to work. If you meet all three, you should be approved assuming you file correctly.

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Perfect, that breaks it down really clearly. Thanks everyone for the help - feeling much more confident about filing now.

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The whole system is a NIGHTMARE now compared to back then!! Used to be you could actually talk to someone without waiting 3 hours on hold. Now they just hang up on you after an hour of waiting. Obama era was definitely better for unemployment claims.

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Just wanted to add that even though the process might be more complex now, the benefit amounts have increased. Maximum weekly benefit in NY is higher now than it was in 2017, so that's something positive at least.

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I had trouble getting through to NYS Department of Labor when I needed to verify my wage history for a claim last year. If you need to speak with someone about benefit calculations or employer contributions, I found this service called Claimyr that helps you actually reach agents by phone. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. The site is claimyr.com and it was way easier than spending hours trying to get through myself.

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Interesting, never heard of that before but might be useful if I need to contact them about my claim status

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The whole system is confusing honestly. I thought we paid into it like Social Security but apparently not. Good to know it's the employer's responsibility for funding unemployment insurance through NYS Department of Labor.

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Wait I'm confused - I thought you needed to work full time for at least a year to get unemployment? My sister told me that but maybe she was wrong. I've been putting off applying because I only worked part time for 6 months before getting let go.

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That's a common misconception. There's no full-time requirement - it's based on your earnings during the base period, not whether you worked full or part time. As long as you earned enough wages and worked enough weeks, you can qualify for benefits.

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Just apply online through my.ny.gov - the system will tell you if you qualify based on your work history. Don't overthink it.

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The whole system is a mess now compared to before. They added all these 'improvements' but it just makes everything more confusing for people who actually need help. The old system wasn't perfect but at least you could understand what was happening with your claim.

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I feel this so much. My mom had to file in 2018 and it was straightforward. Now I'm trying to help my brother navigate it and there are like 5 different portals and none of them talk to each other properly.

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To answer your earlier question about the work search log - you keep it for your records but don't submit it weekly anymore unless specifically requested during an audit or review. The system tracks most of your job search activities automatically now through integrations with job boards.

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That's actually helpful to know. So I should still be documenting everything but I don't have to upload it every week? And where do I find these integrated job boards they're talking about?

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