New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Make sure you apply as soon as you lose your job! There's a waiting week but benefits are backdated to when you first file. Don't wait thinking you'll find something quickly because the job market is rough right now.

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The system is so broken. They denied my claim initially even though I had all the right documentation. Had to appeal and it took 2 months to get resolved. Start gathering your paperwork now so you're ready.

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That sounds terrifying. What kind of documentation should I be keeping from my current job?

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Keep pay stubs, any written schedules, emails about work changes, and if you do get terminated, ask for the separation notice in writing. Having everything documented makes the process smoother.

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The whole system is a joke honestly. 26 weeks goes by fast when you're actually trying to find decent work that pays what you used to make. And don't get me started on the job search requirements - you have to apply to 3 jobs per week and keep detailed records. It's exhausting on top of already being stressed about money.

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I hear you on the stress. The job search requirement is real though - make sure you keep good records in case they audit your claim.

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just wanted to say good luck with everything! losing a job is never easy but at least you're planning ahead

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I had trouble reaching NYS Department of Labor when I was dealing with a similar situation last year. Kept getting disconnected during the long wait times. Someone here recommended using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made it so much easier to talk to someone about whether my situation would qualify as good cause before I made any decisions.

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Thanks for the suggestion! I definitely want to talk to someone at NYS Department of Labor before I do anything. The phone system is so frustrating.

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honestly the whole system is rigged against workers anyway, might as well just quit if you're miserable and worry about money later, life's too short

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I understand the frustration, but that's not practical advice for someone trying to make an informed decision about their financial security.

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I had trouble getting through to NYS Department of Labor when I needed to check on my application status. Kept getting busy signals and disconnected calls. Someone on here mentioned using Claimyr to help get through to an actual agent - you can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up saving me a lot of frustration trying to reach someone.

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Interesting, never heard of that service before. Might be worth checking out if I run into issues.

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Just a heads up - make sure you keep filing your weekly claims even while your initial application is being processed! I made the mistake of thinking I didn't need to do that and it delayed my payments by another week.

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I had trouble reaching someone at NYS Department of Labor when my claim was taking forever. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my employer hadn't responded to their request for information, and the agent was able to follow up directly.

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How much does something like that cost? I'm already stressed about money.

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It's worth it if you're stuck and can't get through the regular phone lines. Way less stressful than calling 50 times a day and getting disconnected.

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honestly the whole system is such a mess right now... I know people who got approved in a week and others who waited 2 months for the exact same situation. seems totally random sometimes

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