New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam O'Connor

NYS Department of Labor unemployment if I quit my job - am I eligible?

I'm thinking about quitting my job because my supervisor has been making my work environment really difficult. The schedule keeps changing last minute and I'm getting written up for things that aren't my fault. If I quit can I claim unemployment benefits through NYS Department of Labor? I heard you can't get UI if you quit but I'm not sure if there are exceptions. Does anyone know what the rules are?

The system is so messed up!!! I know people who quit for way less serious reasons and somehow got unemployment while others who had legitimate harassment cases got denied. It's like playing the lottery with NYS Department of Labor adjudication. The whole process is designed to deny as many claims as possible.

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You should definitely explore your options first. Document everything, maybe file complaints with HR or your state labor department about the working conditions. Even if you do end up quitting, having that paper trail will help your case if you apply for unemployment benefits.

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Isabella Oliveira

What does fact-finding mean on NYS Department of Labor unemployment claim?

My claim status just changed to 'fact-finding' and I have no idea what this means. I've been getting my weekly payments for about 6 weeks and everything seemed fine. Now when I log into my.ny.gov it shows this status and I'm freaking out. Did I do something wrong? Will my payments stop? The website doesn't explain what fact-finding actually means or how long it takes.

same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days

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Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.

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Freya Pedersen

Can I get unemployment benefits from NYS Department of Labor - eligibility questions

I'm trying to figure out if I can get unemployment benefits in New York. I just lost my job last week when the restaurant I worked at closed down permanently. I worked there for about 8 months full-time as a server. Before that I had another job for like 6 months but got laid off. I'm really confused about whether I qualify and what I need to do to apply. I've never filed for unemployment before and don't know where to start. Do I qualify? What documents do I need? How long does it take to get approved?

DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim or delay it for months. I've been fighting with NYS Department of Labor for over a year about an overpayment that makes no sense. They claim I owe them $2,800 but won't explain how they calculated it. Save every document and screenshot everything because they will change your information without telling you.

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That's really frustrating but most people don't have those kinds of problems. The system works fine for the majority of claimants.

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Just wanted to add that you'll also need to register for work search once your claim is approved. You'll need to apply for jobs and keep a log of your search activities. The requirements changed recently so make sure you understand what you need to do to maintain your benefits.

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Paolo Conti

How to handle unemployment claim complications with NYS Department of Labor?

I'm really struggling with how to handle unemployment after losing my retail management job last month. I filed my initial claim through my.ny.gov but I'm completely lost on what comes next. The weekly certification process seems confusing and I'm worried about messing something up. I've never had to deal with the NYS Department of Labor before and honestly don't know what I'm supposed to be doing for job search requirements or how often I need to certify. Can someone walk me through the basics of handling all this properly?

The whole system is a nightmare. I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Half the time their website doesn't work properly and when you finally get someone on the phone they give you different answers than the last person you talked to.

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same boat here, filed 2 weeks ago and still waiting for my first payment

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Victoria Jones

How long do you have to be at your job to collect unemployment benefits from NYS Department of Labor?

I started working at a retail chain about 4 months ago and they just told us they're closing our location next month. I'm worried I haven't been there long enough to qualify for unemployment benefits. Does anyone know what the minimum work requirement is for NYS Department of Labor? I worked part-time before this job but only for like 2 months at a different place. Will those wages count toward my eligibility?

Just to clarify - you also need to have worked in at least 2 quarters during your base period. So having wages spread across different quarters helps with eligibility. When you file your claim, the NYS Department of Labor system will automatically calculate if you meet the monetary requirements based on your wage records from all employers who reported your earnings.

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What if you can't get through to NYS Department of Labor to check your wage records? I've been trying to call for days and keep getting disconnected.

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I had the same problem with calling NYS Department of Labor. Tried for weeks to get through about my base period wages. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look up my wage history immediately and confirm my eligibility.

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Don't stress too much about it. When you apply online through my.ny.gov, the system will tell you right away if you meet the monetary requirements. It pulls from all your reported wages automatically. Just make sure you have your Social Security number and employment history ready when you file.

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