New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is so slow and confusing. i've been waiting 4 weeks and still haven't gotten my determination letter. tried calling NYS Department of Labor like 50 times and either get busy signals or get hung up on after waiting for hours. it's ridiculous that they can't give you a straight answer about when you'll get paid when people are struggling to pay bills

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I had the same problem with getting through to NYS Department of Labor on the phone. I ended up using this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. I was able to get my claim status updated within a day of talking to someone. Worth checking out if you're stuck in the system.

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Make sure you're doing your job search requirements too! Even while waiting for approval you need to be applying for jobs and keeping track in the system. I think it's 3 job contacts per week now. If you don't do the job search stuff they can deny your whole claim.

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Wait, I thought the job search requirement didn't start until after you got approved?

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No, the job search requirement starts immediately when you begin filing weekly claims, even during the waiting period. It's 3 work search activities per week that you report when you do your weekly certification.

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If you're ever in a situation where you need to contact the NYS Department of Labor about your coverage or file a claim, I'd recommend checking out claimyr.com. I used their service when I couldn't get through to anyone at the unemployment office - they have a system that helps you actually reach a live agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when I needed to verify my claim status.

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How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at a government agency.

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I agree it shouldn't be necessary, but when you're dealing with unemployment benefits you can't afford to wait weeks for a callback. The service focuses on getting you connected rather than charging high fees.

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Good luck with the new job! Just focus on doing well at work and don't stress about the unemployment stuff unless you actually need it someday.

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If you do get fired and need to reach NYS Department of Labor to check on your claim status, I had good luck with claimyr.com - it's a service that calls and waits on hold for you. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time when I was trying to get through during my adjudication period and couldn't reach anyone at the regular phone numbers.

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Interesting, I've never heard of that before. How much does something like that cost?

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I don't remember the exact price but it was worth it for me since I couldn't get through on my own after trying for days. Much less stressful than sitting on hold forever.

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Just make sure you file your claim right away if you do get terminated. You can't backdate benefits in most cases, so don't wait thinking you'll find another job quickly. Even if you're not sure you'll qualify, it's better to file and let NYS Department of Labor make the determination.

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Good point, I didn't think about the timing aspect. How soon after getting fired should I file?

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File as soon as possible - you can file online the same day you're terminated if needed. Just make sure you have your last day of work correct on the application.

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Look, the whole system is rigged anyway. They raise the minimum wage to make themselves look good, then small businesses can't afford to hire as many people, unemployment goes up, and guess who suffers? Regular working people like us. Meanwhile the politicians pat themselves on the back for 'helping workers' while we're all fighting for fewer jobs. It's a joke.

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I mean, I get the frustration but at least we have unemployment benefits to fall back on. Could be worse.

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This reminds me of when I was unemployed back in 2019 before all the wage increases really kicked in. I remember thinking it would be easier to find work then, but honestly it was still pretty competitive. I think every generation thinks the job market was better before whatever economic changes happened during their time. The important thing is just to keep applying and stay positive about it.

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I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.

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How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.

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I get the frustration but honestly it was worth it for the peace of mind. Way better than spending weeks calling and getting nowhere or making mistakes on my claims.

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ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use

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I feel you! The my.ny.gov portal is not user-friendly at all. Just keep documenting everything and when in doubt, report it. Better safe than sorry with NYS Department of Labor.

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