New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to clarify - when you file your initial claim, you'll select 'lack of work' as your separation reason. NYS Department of Labor categorizes job losses pretty broadly. Whether it's automation, plant closure, or just regular downsizing, it all falls under involuntary separation which qualifies you for benefits assuming you meet the other requirements.

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Perfect, that makes sense. I was worried there might be some special category I needed to know about.

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This reminds me of when the factory in my hometown closed down in 2019. Different situation but same outcome - a bunch of us suddenly unemployed. The NYS Department of Labor process was actually pretty straightforward once I figured out the website. Don't stress too much about the technical details of why you lost the job.

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THE WHOLE SYSTEM IS BROKEN! They make it impossible to reach anyone and then wonder why people get frustrated. Six weeks for a simple employer verification is RIDICULOUS. I've been fighting NYS Department of Labor for months over my claim and the degree to which they make everything complicated is just insane.

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I feel you on the frustration but getting angry doesn't really help solve the immediate problem

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Check your online account to see if there are any documents you need to upload. Sometimes the system shows pending employer response when it's actually waiting for additional verification from you. Also make sure your contact information is current in case they're trying to reach you.

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Good point, I'll double check everything in my account. The messages section has been empty though.

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Don't forget you'll also need to meet the job search requirements to keep receiving benefits. In NY you need to do at least 3 work search activities per week and keep a log. The benefit amount is just one part of the equation - you still have to actively look for work.

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Just want to add that if you have any gaps in your work history or were working part-time, that might affect your base period calculation too. The NYS Department of Labor system is pretty automated but sometimes there are weird edge cases that require manual review.

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The whole system is a joke honestly. Been waiting 6 weeks for them to fix an error THEY made on my claim. Every time I call I get a different answer about processing times. Don't hold your breath for any consistency.

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I feel you on the phone calls. Spent hours on hold just to get disconnected. Someone told me about claimyr.com that helps you actually reach an agent - watched their demo video at https://youtu.be/qyftW-mnTNI and it seems legit. Might be worth trying if you need to check on your specific delay.

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OMG same situation here! Filed 10 days ago and just sitting here refreshing my account every few hours like it's going to magically update. The waiting is the worst part because you don't know if you did something wrong or if it's just normal processing time.

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The waiting is definitely stressful, but checking constantly won't speed it up. NYS Department of Labor typically updates accounts once daily, usually in the evening. Focus on completing your weekly claims if those become available.

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Just want to add that I had trouble reaching NYS Department of Labor to ask about this exact question when I was laid off. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connected me to an actual agent in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Really helpful when you need to talk to someone about your specific situation rather than guessing.

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Thanks for the tip! I might need that if I have issues with my claim. Did they charge you a lot for the service?

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It was worth it for me to get answers quickly instead of stressing about whether I was doing everything right. Much better than sitting on hold for hours.

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One more thing to consider - if you're hoping they might hire you back, filing for unemployment actually shows you're being responsible about your finances during the layoff period. Most reasonable employers understand that people need benefits when they're laid off. It's not personal, it's just how the system works.

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