New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor by phone, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be easier than trying to rush to the office after work, especially since most claim issues need to be handled by phone agents anyway.

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Never heard of that before. Is it legit? I'm desperate at this point because my adjudication has been pending for weeks.

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Yeah it's legitimate, they just help you navigate the phone system to reach an actual person. Way better than spending hours on hold or driving to an office that might not even be able to help.

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just go early in the morning when they open at 8am if you can take time off work. afternoons are always packed

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Wait I'm confused - if I'm working part time while on unemployment, does that time count toward starting a new claim later? I thought you couldn't work while collecting benefits?

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You can work part-time while collecting unemployment as long as you report it on your weekly claims and don't exceed the earnings threshold. Those wages do count toward establishing a new benefit year if you earn enough total.

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This exhaustee status is so confusing! When I hit 26 weeks they just stopped my payments with barely any explanation. Had to figure out everything myself.

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The NYS Department of Labor unemployment system is such a NIGHTMARE!! Even if you qualify they make you jump through so many hoops. You have to file weekly claims, do job searches, report any income. And don't get me started on how long adjudication takes when employers fight your claim!

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I understand the frustration, but the job search requirement and weekly claims are federal requirements, not just NYS Department of Labor rules. Most legitimate claims do get approved eventually, even if there's an initial contest from the employer.

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been there! got canned from my warehouse job last year but got benefits no problem. just make sure u file right away cuz there's a waiting period

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i went through this whole process last year when my company downsized. honestly the hardest part was just getting through to someone at NYS Department of Labor when I had questions. their phone lines are always busy and the wait times are ridiculous. ended up using this service called claimyr.com that helped me get through to an actual agent. they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. was way easier than sitting on hold for hours

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Never heard of that service before but might be worth checking out. I had to call NYS Department of Labor like 15 times before I finally got through to someone about my adjudication issue.

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Just to add - there are different types of unemployment situations. Regular UI is what most people think of, but there's also partial unemployment if your hours get cut, and standby status for temporary layoffs where you expect to return to the same job. Each has slightly different rules but all go through NYS Department of Labor.

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This is all really helpful info, thank you everyone! Hopefully I won't need to use it but at least now I understand how it works.

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If you're having trouble getting through to the NYS Department of Labor to ask questions about your specific situation, I recently found this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to speak with someone directly about the military spouse provisions.

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Thanks for the suggestion! I might need that if I run into any complications with my application.

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Good luck with your move! Fort Drum to anywhere else is usually an upgrade lol. The unemployment benefits should help with the transition costs.

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