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THE WHOLE SYSTEM IS BROKEN! They make it impossible to reach anyone and then wonder why people get frustrated. Six weeks for a simple employer verification is RIDICULOUS. I've been fighting NYS Department of Labor for months over my claim and the degree to which they make everything complicated is just insane.
Check your online account to see if there are any documents you need to upload. Sometimes the system shows pending employer response when it's actually waiting for additional verification from you. Also make sure your contact information is current in case they're trying to reach you.
Don't forget you'll also need to meet the job search requirements to keep receiving benefits. In NY you need to do at least 3 work search activities per week and keep a log. The benefit amount is just one part of the equation - you still have to actively look for work.
The whole system is a joke honestly. Been waiting 6 weeks for them to fix an error THEY made on my claim. Every time I call I get a different answer about processing times. Don't hold your breath for any consistency.
I feel you on the phone calls. Spent hours on hold just to get disconnected. Someone told me about claimyr.com that helps you actually reach an agent - watched their demo video at https://youtu.be/qyftW-mnTNI and it seems legit. Might be worth trying if you need to check on your specific delay.
OMG same situation here! Filed 10 days ago and just sitting here refreshing my account every few hours like it's going to magically update. The waiting is the worst part because you don't know if you did something wrong or if it's just normal processing time.
Just want to add that I had trouble reaching NYS Department of Labor to ask about this exact question when I was laid off. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connected me to an actual agent in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Really helpful when you need to talk to someone about your specific situation rather than guessing.
One more thing to consider - if you're hoping they might hire you back, filing for unemployment actually shows you're being responsible about your finances during the layoff period. Most reasonable employers understand that people need benefits when they're laid off. It's not personal, it's just how the system works.
Keisha Williams
Just to clarify - when you file your initial claim, you'll select 'lack of work' as your separation reason. NYS Department of Labor categorizes job losses pretty broadly. Whether it's automation, plant closure, or just regular downsizing, it all falls under involuntary separation which qualifies you for benefits assuming you meet the other requirements.
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Ava Garcia
•Perfect, that makes sense. I was worried there might be some special category I needed to know about.
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Paolo Ricci
This reminds me of when the factory in my hometown closed down in 2019. Different situation but same outcome - a bunch of us suddenly unemployed. The NYS Department of Labor process was actually pretty straightforward once I figured out the website. Don't stress too much about the technical details of why you lost the job.
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