New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble understanding NYS Department of Labor terminology or need to speak with someone about your claim status, I had luck using Claimyr to get through to an actual agent. The phone lines are always busy but their service helped me connect without waiting on hold forever. They have a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com if you want to check it out.

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Thanks! I might need that if I run into more confusing stuff. The website is pretty overwhelming with all the different sections.

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Claimant is just legal speak for 'person filing the claim.' You'll also see terms like 'benefit year' and 'base period' that sound complicated but are really straightforward once you understand them. The NYS Department of Labor website has a glossary somewhere that explains all these terms if you want to get familiar with them.

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Wait, are you looking at state unemployment rates or individual unemployment claims? Because if you're trying to get data about actual claims filed with NYS Department of Labor, that's totally different from the overall unemployment percentage for the state. I was confused about this too when I was doing research.

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Good question - I need the overall state unemployment rate percentages, not individual claim data. Thanks for clarifying that distinction.

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If you need help accessing NYS Department of Labor data or have questions about their statistics, I had good luck using Claimyr (claimyr.com) to actually get through to someone at the department who could point me to the right resources. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes calling directly gets you better guidance than just searching their website.

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I was in a similar situation last year and couldn't get through to NYS Department of Labor on the phone for weeks to ask about my options. Found this service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out I qualified for benefits even though I thought I wouldn't. Sometimes talking to an actual person at NYS Department of Labor helps you understand your rights better than trying to figure it out online.

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Never heard of that but honestly anything that helps you get through to a real person at NYS Department of Labor sounds worth trying. The phone system is impossible.

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Zara Khan

Just remember that even if you get fired and qualify for UI, you still have to do the job search requirements. NYS Department of Labor requires 3 work search activities per week and you have to keep a log. Don't assume getting benefits means you can just coast - they're pretty strict about the job search stuff now.

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UGH the federal unemployment tax act is such a mess!! My employer went out of business and apparently never paid their unemployment taxes properly. Now I'm stuck dealing with NYS Department of Labor trying to figure out my benefits while I can barely pay rent. The whole system is broken!!!

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That's really frustrating but NYS Department of Labor will still calculate your benefits based on your actual wages. Even if your employer didn't pay their FUTA taxes, you're still entitled to unemployment benefits.

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just send whatever docs they want and dont worry about it too much, these things usually work out fine

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Yeah but it's not just about individual cases - this creates a whole cycle where businesses hesitate to hire because they know wage costs might force them to cut later. Then more people end up needing unemployment benefits which puts pressure on the whole system...

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You're touching on labor market dynamics that go beyond just UI claims. The important thing for claimants is understanding their eligibility when these situations occur.

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THE WHOLE SYSTEM IS BROKEN!! I've been dealing with NYS Department of Labor for months over this exact issue and they act like reduced hours due to wage pressures isn't a real thing. These bureaucrats have no idea what actual businesses face!

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