


Ask the community...
The NYS Department of Labor phone lines have different hours than the online system. If you need to speak to someone, they're typically open Monday-Friday 8am-5pm, but the my.ny.gov portal for weekly claims is always available. Just make sure you file before your weekly deadline.
Speaking of phone lines, I've been trying to reach them for weeks about my adjudication issue and can never get through. The hold times are insane and half the time I just get disconnected.
I had the same problem with getting through to NYS Department of Labor by phone. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.
I had such a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either got busy signals or got hung up on after waiting an hour. Finally found this service called Claimyr that basically calls for you and gets you connected to an actual agent. They have a website at claimyr.com and there's a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Saved me so much stress honestly.
ugh the NYS Department of Labor phone system is impossible to get through to ask questions like this. I've been trying to call for three days about my own claim issue and just get hung up on every time. The website has info but it's confusing when you have specific situations.
Have you tried Claimyr? I used it last month when I couldn't get through to NYS Department of Labor. It's at claimyr.com and they basically get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.
Evan Kalinowski
i thought you could get unemployment if you quit for good reason like if your boss was being abusive or something? my friend got benefits after she quit because her manager was harassing her but she had to prove it
0 coins
William Rivera
•Your friend was right - that would fall under "good cause" but she needed evidence. The key is having documentation like emails, witness statements, or formal complaints filed with HR.
0 coins
Victoria Charity
The NYS Department of Labor will scrutinize voluntary quits very carefully. Even if you think you have good cause, they might still initially deny your claim and you'll have to go through the appeal process. That could take weeks or months before you see any money. Are you sure you can't try to resolve the workplace issues first or look for another job while still employed?
0 coins
Kayla Jacobson
•I've been trying to find another job for months but nothing has come through yet. The situation at work is getting really bad and affecting my mental health.
0 coins