New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i thought you could get unemployment if you quit for good reason like if your boss was being abusive or something? my friend got benefits after she quit because her manager was harassing her but she had to prove it

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Your friend was right - that would fall under "good cause" but she needed evidence. The key is having documentation like emails, witness statements, or formal complaints filed with HR.

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The NYS Department of Labor will scrutinize voluntary quits very carefully. Even if you think you have good cause, they might still initially deny your claim and you'll have to go through the appeal process. That could take weeks or months before you see any money. Are you sure you can't try to resolve the workplace issues first or look for another job while still employed?

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I've been trying to find another job for months but nothing has come through yet. The situation at work is getting really bad and affecting my mental health.

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The NYS Department of Labor phone lines have different hours than the online system. If you need to speak to someone, they're typically open Monday-Friday 8am-5pm, but the my.ny.gov portal for weekly claims is always available. Just make sure you file before your weekly deadline.

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Speaking of phone lines, I've been trying to reach them for weeks about my adjudication issue and can never get through. The hold times are insane and half the time I just get disconnected.

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I had the same problem with getting through to NYS Department of Labor by phone. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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I always file mine on Sunday nights just to be safe. The system is usually pretty fast then and I don't have to worry about forgetting during the week.

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The NYS Department of Labor system is SO CONFUSING about timing! They make it seem like you can just file and get money but there's all these hidden rules and waiting periods they don't tell you about upfront.

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just went thru this myself - file the claim asap and keep filing weekly no matter what

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I had such a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either got busy signals or got hung up on after waiting an hour. Finally found this service called Claimyr that basically calls for you and gets you connected to an actual agent. They have a website at claimyr.com and there's a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Saved me so much stress honestly.

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Is that legit? Sounds too good to be true with how impossible it is to get through to NYS Department of Labor.

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Yeah I was skeptical too but it actually worked. Got connected to an agent within a few hours instead of calling for days myself.

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Just be patient with the process. The NYS Department of Labor is dealing with a lot of claims right now. As long as you filed everything correctly and keep filing your weekly claims, you should be fine.

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ugh the NYS Department of Labor phone system is impossible to get through to ask questions like this. I've been trying to call for three days about my own claim issue and just get hung up on every time. The website has info but it's confusing when you have specific situations.

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Have you tried Claimyr? I used it last month when I couldn't get through to NYS Department of Labor. It's at claimyr.com and they basically get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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Never heard of that but I'll check it out. At this point I'll try anything to actually talk to someone.

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file right away but make sure you have all your employment info ready - dates, wages, reason for separation. The online application asks for a lot of details and it's easier if you have everything organized first.

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