New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amara Adeyemi

What do you get when you file for unemployment benefits through NYS Department of Labor?

I'm thinking about filing for unemployment but honestly have no idea what to expect. Like what actually happens after you submit your application? Do you get money right away or is there a waiting period? And how much can you even expect to receive? I've been working retail for the past 2 years making about $18/hour but got laid off last week. Just trying to figure out if it's worth the hassle or if I should just focus on finding another job immediately. Anyone been through this process recently with NYS Department of Labor?

If you're having trouble reaching someone at NYS Department of Labor about your claim status, I had success using Claimyr recently. It's a service that calls on your behalf and gets you connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but after weeks of busy signals, I finally got through and resolved my adjudication issue in one call.

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Interesting, never heard of that. Is it expensive?

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Way cheaper than missing weeks of benefits while stuck in adjudication. They focus on getting results rather than charging high fees.

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honestly just apply asap. even if you find another job quickly you might still be entitled to some benefits for the weeks you were unemployed. the worst thing that happens is they deny it but at least you tried. and if you do qualify the money really helps while job hunting

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Mateo Gonzalez

NYS Department of Labor unemployment when fired - can I still get benefits?

Got terminated from my warehouse job last Friday and I'm not sure if I can get unemployment benefits. My supervisor said it was for excessive tardiness but I had some legitimate transportation issues that I tried to explain. I've been working there for almost two years and this is my first time dealing with unemployment. Does being fired automatically disqualify you from NYS Department of Labor benefits? I really need to start filing but I'm worried they'll just deny me right away. Has anyone here successfully gotten unemployment after being terminated?

The unemployment system is so broken! They make it impossible to reach anyone and then wonder why people get frustrated. I got fired from my last job too and it took MONTHS to get approved. Don't get your hopes up that this will be quick or easy.

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Sorry you had such a rough experience but that doesn't mean everyone will. Some claims get processed pretty quickly depending on the circumstances.

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Just wanted to add - make sure you're prepared for the weekly certification process too. You'll need to log your job search activities and report any income. The job search requirement is 3 work search activities per week in NY. Start keeping track of everything now so you're ready when your claim gets approved.

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Freya Thomsen

NYS Department of Labor claim delayed after company closure - how to reverse unemployment denial?

My employer shut down last month due to supply chain issues and I filed for unemployment immediately. NYS Department of Labor initially denied my claim saying I was terminated for cause, but that's completely wrong - the whole facility closed permanently. I appealed the decision but haven't heard anything back in 3 weeks. My adjudication status just shows pending with no updates. Has anyone dealt with reversing an incorrect denial when your company had to shut down operations? I really need help figuring out how to get this fixed because I can't afford to wait much longer.

same boat here!! my restaurant closed due to supply costs and they said I quit voluntarily??? makes no sense when the whole place shut down

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When you say supply chain issues caused the closure, are you sure it wasn't considered a temporary layoff initially? Sometimes companies file the wrong paperwork with NYS Department of Labor and it creates these classification problems. You might want to check what your former employer actually reported as the reason for separation.

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How would I find out what they reported? The closure was definitely permanent - they sold all the equipment and terminated the lease.

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Bruno Simmons

What time can you file for unemployment with NYS Department of Labor - system hours?

Quick question - is there a specific time of day when the NYS Department of Labor unemployment filing system is available? I got laid off yesterday and want to file my initial claim ASAP but don't want to waste time if the system is down during certain hours. Also wondering if there are better times to call if I need to speak to someone. Anyone know the system hours?

ugh trying to call the NYS Department of Labor is a nightmare no matter what time you call!! i've been trying for weeks to get through about my adjudication issue and either get busy signals or sit on hold for hours just to get disconnected. seriously considering paying for one of those services that calls for you at this point

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I actually used Claimyr for getting through to NYS Department of Labor when I had an overpayment issue that needed clarification. You just put in your info on claimyr.com and they call you back when they get an agent on the line. Saved me hours of frustration. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Definitely worth it when you actually need to talk to someone.

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Thanks for the tip! At this point I'm willing to try anything to get my claim sorted out.

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Just want to add that even though the online system is 24/7, if you run into any technical issues or error messages, you'll have to wait until business hours to get help. Learned that the hard way when my account got locked during a weekend filing session.

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Kyle Wallace

NYS Department of Labor claim questions - which type of unemployment rises and falls due to changes the business cycle?

I'm trying to understand something about unemployment for a community college economics class and hoping someone here might know. The professor asked which type of unemployment rises and falls due to changes in the business cycle, and I'm not sure if this relates to how NYS Department of Labor categorizes different claim types? I've been on unemployment myself twice in the past few years during economic downturns and I'm wondering if there's a connection between what economists call different types of unemployment and how the state processes our claims. Does anyone know if cyclical unemployment is what they're referring to? And does NYS Department of Labor track this differently than other types of job loss?

If you're still struggling to reach NYS Department of Labor for any claim-related questions, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to speak with someone about your claim status or have questions about your benefits.

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Thanks for the tip! I don't have any current claim issues but I'll keep that in mind for the future since it's so hard to get through to NYS Department of Labor by phone.

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Your professor is testing basic macroeconomics knowledge. Cyclical unemployment moves with the business cycle - up during recessions, down during booms. The other types (structural, frictional, seasonal) have different patterns. Good luck with your class!

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