New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess regardless of who's in office! I filed claims during both periods and NYS Department of Labor always finds ways to make things complicated. At least now they're not dealing with all those federal programs that kept changing every few months.

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True, the constant program changes during 2020-2021 were confusing but at least money came faster back then.

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just curious what was the actual unemployment rate in NY when trump left? i remember it being really bad but dont remember exact numbers

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New York's unemployment rate in January 2021 was around 8.2%, which was significantly higher than the national average. It had peaked at over 15% during 2020.

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I was in a similar situation last year and had such a hard time getting through to NYS Department of Labor to ask questions about partial benefits. The phone lines are always jammed. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get clarification on the partial benefit calculations.

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How much does something like that cost though? I'm already struggling financially.

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It's worth checking out their site for the details, but for me it was way better than spending hours on hold or never getting through at all.

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Just keep filing your weekly claims and answer honestly about your work hours and pay. The system will calculate your partial benefit automatically. Don't overthink it!

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same thing happened to my brother in law, took forever but eventually got resolved

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How long is forever? I'm running out of savings here.

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To answer your administrative remedies question - you can file a formal complaint through NYS Department of Labor's internal grievance process, contact the NYS Office of the State Comptroller, reach out to your elected representatives, and if applicable, file complaints with federal agencies if there are civil rights violations. Document everything and keep pushing through official channels. Courts generally won't hear cases unless you've exhausted these options first.

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If you're having trouble reaching them about your appeal or need to speak to someone urgently, I used a service called Claimyr that helped me get through to an actual NYS Department of Labor representative. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when I was stuck in adjudication limbo.

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Never heard of that before but anything that helps get through to them sounds useful. The phone lines are always jammed.

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Beth Ford

Just a heads up that if your appeal deadline falls on a holiday or weekend, you usually get until the next business day. But don't quote me on that - double check the fine print on your notice.

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Don't forget you also have to pay taxes on unemployment benefits! They don't automatically withhold federal taxes so you might want to have them take out 10% or set money aside. I learned this the hard way last year.

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Oh wow I didn't even think about taxes. Can you have them withhold taxes when you file your weekly claims?

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Yes, when you file your initial claim or during weekly certification you can elect to have 10% withheld for federal taxes. You can also change this later if needed.

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The calculation is so weird though like why 1/26th of your highest quarter instead of just basing it on your last few paychecks? Makes no sense to me and I ended up getting way less than I thought I would

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The system is designed to look at a longer period to get a better picture of your typical earnings and to prevent people from gaming the system by working extra hours right before filing. It's not perfect but there's logic behind it.

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