New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had similar tax questions about my unemployment benefits and couldn't get through to anyone at NYS Department of Labor or the IRS phone lines. After weeks of trying, I found this service called Claimyr at claimyr.com that actually got me connected to a tax specialist who could explain how the unemployment exclusion worked. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand what I needed to do.

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Did they charge a lot for that? I'm just trying to figure out if I owe money or if I'm getting more back.

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It was worth it for me since I couldn't reach anyone the normal way and needed answers before the filing deadline. They connected me pretty quickly compared to trying to call directly.

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Just remember that state taxes might be different from federal. New York state might still tax the full amount even if part is excluded federally. Double check your state return requirements too.

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If you're having trouble accessing your 1099-G online or didn't receive it by mail, I had luck using Claimyr to get through to an actual NYS Department of Labor agent. Their site is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to help me get my tax documents sorted out when the online system wasn't working properly. Much easier than trying to call the regular NYS Department of Labor number and getting disconnected.

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Thanks for the tip! I've been trying to call about my missing 1099-G for weeks with no luck.

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Just want to add that even if you don't receive the 1099-G, you're still required to report all unemployment income. Keep track of your weekly benefit amounts if you can't get the form. The IRS gets copies of these forms so they'll know if you don't report the income.

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I had a similar situation last year - worked part-time retail and wasn't sure if I qualified. Turned out I did! The key thing is having enough wages in your base period. If you're having trouble getting through to the NYS Department of Labor phone lines (which is super common), I actually used a service called Claimyr that helped me get connected to an agent quickly. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call myself.

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Never heard of that service but honestly anything that helps with those impossible phone lines sounds good to me

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Just wanted to say good luck! I was in the exact same boat a few months ago and was so worried I wouldn't qualify. Everything worked out fine and my benefits started within 3 weeks. The hardest part is just getting started with the application.

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omg this explains so much!! I was wondering why the unemployment rate seemed low when everyone I know is either unemployed or underemployed. Sounds like the official numbers don't tell the whole story at all

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The whole system is designed to make the numbers look better than reality. When I was on unemployment for 6 months last year, half the people in my job search workshop weren't even counted in the official rate because they'd given up looking or were only working a few hours a week. NYS Department of Labor knows this but they still report the misleading numbers.

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That's not entirely fair - they do publish the broader measures (U-4, U-5, U-6) that capture those situations. The problem is media and politicians only focus on the headline U-3 number.

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If you really want to visit an office, there are NYS Department of Labor career centers but honestly the online system is so much easier. I tried calling their phone number first and was on hold for like 2 hours before giving up and just doing it online.

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Yeah the phone system is terrible. If you absolutely need to talk to someone at NYS Department of Labor, I found this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.

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just do it online its way faster than going anywhere

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Thanks everyone, I'll apply online tonight!

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