New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to the NYS Department of Labor when you have questions about claim statuses like this, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I needed to talk to someone about my adjudication status and actually got through instead of sitting on hold for hours.

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Interesting, I might need to check that out if I run into any issues. The phone lines are always so busy when I try to call.

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The processing - web status is just part of their normal workflow. Once it clears processing, you'll see it change to released and then your payment will be deposited according to your usual schedule. Don't stress about it unless it stays in processing for more than a week - that would indicate a potential issue that might need follow-up.

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why is the system so messed up that you have to choose between eating and following the rules?? like if someone gets hurt they should be able to get help without jumping through hoops. the whole thing is designed to screw people over

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I feel this so much. The bureaucracy is insane.

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One thing to consider is whether your condition might improve enough to return to work. If there's a chance your back could get better with treatment, you might want to continue with unemployment while pursuing medical care. But if doctors are saying it's a permanent disability, then yes, you'll need to transition. Just document everything carefully and keep all medical records.

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The WORST type is when they hit you with an overpayment notice on top of everything else. Like not only did they decide you shouldn't have gotten benefits, but now you owe them money back with interest and penalties. That's a nightmare scenario that can follow you for years.

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Oh god I hadn't even thought about that possibility. Do they always do overpayment demands when they reverse a decision?

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Not always, but it can happen depending on the circumstances and how long you received benefits before the disqualification was determined. That's why it's so important to appeal quickly if you disagree with their decision.

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been there with the stress and waiting. whatever type of case you have just make sure you keep all your documentation organized. emails, text messages, witness statements, everything. the appeals process is all about having proof to back up your side of the story

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I had trouble reaching NYS Department of Labor to get clarification on my disqualification. The phone lines are always busy and online messages take forever. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.

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Never heard of that before. Does it actually work or is it just another scam?

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It's legit. They basically handle the calling for you and connect you when an agent is available. Really helpful when you need to talk to someone at NYS Department of Labor about your specific case.

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The whole system is ridiculous honestly. They disqualify people left and right for the smallest reasons then make you jump through hoops to prove you deserve benefits you already paid into through your taxes!!

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I feel you on this. The bureaucracy is insane sometimes.

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The NYS Department of Labor system is completely broken. They'll tell you 2-3 weeks but that's total BS. I know people who waited 2+ months just for an initial determination. And don't even get me started on trying to reach them by phone - it's designed to frustrate you into giving up.

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I feel your pain but some people do get processed quickly. My cousin got approved in 12 days last month. I think it really depends on your specific situation and how busy they are.

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Just keep filing your weekly claims while you wait! That's super important. Even if your initial claim is still processing, you need to certify each week or you'll lose those benefits permanently. I made that mistake early on and lost 3 weeks of payments.

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