New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in adjudication limbo and needed answers.

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is that legit? I'm so desperate at this point I'll try anything to get through to someone

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Yeah it's real, they basically help you get through the phone queues. Saved me hours of trying to call myself.

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just apply already! worst case they say no and you appeal it. I got denied first time because of some paperwork issue but got it sorted out on appeal. you're overthinking this

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You're probably right, I just don't want to mess anything up. Did the appeal process take long?

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THE NYS DEPARTMENT OF LABOR PAYMENT SYSTEM IS SO FRUSTRATING!!! I've been waiting 3 weeks for my first payment and every time I call they say 'it's processing' - like what does that even mean?? How long does processing take???

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first payments always take longer because they have to verify everything, usually 2-3 weeks is normal for the initial one

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Same boat here! Certified Sunday night and checking my bank account every hour lol. The anxiety is real when you're depending on this money.

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honestly the whole unemployment system is a joke. $504 max when rent alone costs more than that in most places. and they wonder why people struggle

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Yeah I remember when I filed, I thought there would be different tiers or something. Turns out it's just the one formula and that's it. Make sure you file for the maximum number of weeks you're eligible for though - I think it's up to 26 weeks for regular UI.

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Correct - maximum of 26 weeks for regular unemployment benefits in NY, assuming you have sufficient wage credits in your base period. The weekly amount stays the same throughout your claim period.

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If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr that gets you connected to actual agents without the endless hold times. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was stuck in phone hell for weeks trying to resolve an adjudication issue until someone here recommended it.

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That sounds too good to be true honestly. How much does something like that cost?

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I was skeptical too but it actually worked. I'd rather not get into pricing here but it was worth it to finally talk to someone who could explain why my claim was pending.

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The NYS Department of Labor system is such a MESS. They close offices randomly, the website crashes constantly, and good luck ever reaching a human on the phone. How are people supposed to survive when the system designed to help us is completely broken?

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I feel you on this. Been trying to get through about my job search requirements for two weeks now.

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If you're having trouble getting through to NYS Department of Labor on the phone to get clarification, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck with questions about my claim status.

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How does that work exactly? I've been trying to call for weeks.

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Basically they handle the calling and waiting for you, then connect you when an agent picks up. Saved me hours of being on hold.

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yeah the whole system is confusing AF... i just file my weekly claims and hope for the best lol. as long as the money keeps coming i dont ask too many questions

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