New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor on the phone to get clarification, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck with questions about my claim status.

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How does that work exactly? I've been trying to call for weeks.

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Basically they handle the calling and waiting for you, then connect you when an agent picks up. Saved me hours of being on hold.

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yeah the whole system is confusing AF... i just file my weekly claims and hope for the best lol. as long as the money keeps coming i dont ask too many questions

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The unemployment rate being around 4% is actually considered pretty low historically. But like others said, it won't impact your individual claim processing. Your two week wait is normal - most claims take 2-4 weeks to process unless there's an issue that requires adjudication.

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wait so if unemployment is low does that mean they expect us to find jobs faster?? i've been looking for 6 weeks and haven't found anything in my field yet. really hope they don't cut off benefits early or something

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No, your benefit duration is set when you file - typically 26 weeks in NY. The unemployment rate doesn't change how long you can collect as long as you're meeting the job search requirements.

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I had a nightmare trying to get through to someone at NYS Department of Labor when I had questions about my claim. Their phone lines are always busy and the callback system barely works. If you need to talk to an actual person about your eligibility, I found this service called Claimyr (claimyr.com) that helped me get connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to our own state agency.

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I felt the same way but honestly it was worth it to get my questions answered quickly instead of spending days trying to get through. The peace of mind was valuable to me.

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The whole system is broken honestly. They make it so hard to figure out if you qualify and then even harder to actually get benefits. I've been waiting 3 weeks for my claim to get out of adjudication and no one can tell me why it's taking so long.

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Adjudication? What does that mean? Is that something I should be worried about when I file?

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Adjudication just means they're reviewing your claim to verify eligibility. It's pretty common, especially for first-time filers. It can take a few weeks but don't panic if your claim goes into adjudication status.

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The whole system is backwards if you ask me. Employers can fire you for anything and then fight your unemployment claim to keep their tax rates low. It's all about money for them.

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Same thing happened to my cousin! Got fired and then the company contested it.

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To clarify the employer payment question: NY employers pay unemployment insurance taxes based on their payroll and experience rating. These taxes fund the UI system, but individual claims don't directly cost the employer dollar-for-dollar. However, too many successful claims can raise their future tax rates, which is why some employers contest claims they believe are unwarranted.

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ugh the NYS Department of Labor is SUCH a mess right now, they're taking forever with everything!! for your research you might want to look at how people made their own entertainment too, like hobo songs and street performances by unemployed musicians. at least back then they didn't have to deal with broken websites and endless phone trees...

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Hobo songs is a great lead! And yeah, the phone system is brutal. At least they had face-to-face offices back then.

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This reminds me of when I was researching my family history and found out my great-grandfather lost his job in 1932 but started playing guitar on street corners for tips. He said the only way to survive was to keep people laughing even when everyone was broke. Entertainment was like medicine back then. Hope your claim goes through soon!

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