New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mine got stuck in adjudication for 7 weeks because my previous employer initially said I quit but then corrected it to layoff. The back and forth was ridiculous! Even though it eventually got approved retroactively, those weeks without income were brutal.

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That sounds terrible! Did you end up getting all the back payments once it was resolved?

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Yes, got everything backdated to my original filing date. But the stress of not knowing was awful.

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honestly the whole system is a mess... took forever for my cousin last month and she had to jump through so many hoops just to prove she was laid off

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The unemployment system is so broken. Even when you have legitimate reasons to quit they make you jump through hoops to prove it. Meanwhile the harasser probably still has their job and will do it to someone else. Sorry you had to go through this.

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Aaron Lee

Hope this helps! I quit my retail job for similar reasons (different type of harassment) and got benefits approved after about 6 weeks. The adjudication process takes time because they have to contact your former employer and investigate. Just be completely honest and provide every piece of documentation you have.

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Honestly the NYS Department of Labor makes these forms so confusing on purpose. Like why do I need to know economic theory just to get my benefits? Just give me my money and let me find a job!

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seasonal unemployment is another type too right? or is that part of cyclical?

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Seasonal unemployment is usually considered a subset of structural unemployment, though some economists classify it separately. For NYS Department of Labor purposes, stick with the three main categories I mentioned above.

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same thing happened to my brother in law, took forever but eventually got resolved

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How long is forever? I'm running out of savings here.

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To answer your administrative remedies question - you can file a formal complaint through NYS Department of Labor's internal grievance process, contact the NYS Office of the State Comptroller, reach out to your elected representatives, and if applicable, file complaints with federal agencies if there are civil rights violations. Document everything and keep pushing through official channels. Courts generally won't hear cases unless you've exhausted these options first.

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If you're having trouble reaching them about your appeal or need to speak to someone urgently, I used a service called Claimyr that helped me get through to an actual NYS Department of Labor representative. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when I was stuck in adjudication limbo.

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Never heard of that before but anything that helps get through to them sounds useful. The phone lines are always jammed.

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Beth Ford

Just a heads up that if your appeal deadline falls on a holiday or weekend, you usually get until the next business day. But don't quote me on that - double check the fine print on your notice.

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