New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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THE WHOLE SYSTEM IS BROKEN regardless of what the 'official' unemployment rate says!! I've been waiting 6 weeks for my appeal hearing and they keep rescheduling it. Meanwhile bills are piling up and they act like we're just numbers in their system.

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that really sucks, hope your hearing gets scheduled soon

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Similar thing happened to my brother last year - he was convinced the delays were because unemployment was spiking but it turned out to be just normal NYS Department of Labor processes. Once he got through to someone who could explain what they needed, everything moved pretty quickly. Don't stress too much about the bigger picture stuff.

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Just want to say hang in there - being thrust into unemployment is scary but you'll figure it out. I was laid off last year and the anxiety was the worst part honestly. The actual process isn't as complicated as it seems at first.

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The system is such garbage though. They make it so confusing ON PURPOSE so people give up and don't claim benefits. I had to file THREE TIMES because their website kept glitching and losing my information. And don't even get me started on the job search requirements - they want you to apply to jobs that don't even exist!!

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I know it's frustrating, but the job search requirements are actually pretty reasonable. You need 3 job contacts per week and they can include online applications, networking, or even attending job fairs. Keep good records because they do audit these sometimes.

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I was in a similar situation last year and had such a hard time getting through to NYS Department of Labor to ask questions about partial benefits. The phone lines are always jammed. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get clarification on the partial benefit calculations.

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How much does something like that cost though? I'm already struggling financially.

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It's worth checking out their site for the details, but for me it was way better than spending hours on hold or never getting through at all.

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Just keep filing your weekly claims and answer honestly about your work hours and pay. The system will calculate your partial benefit automatically. Don't overthink it!

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Just to clarify for anyone reading this - you should have received a 1099-G form from NYS Department of Labor showing the total unemployment compensation you received in 2024. This form is what you use to report the income on your tax return. If you had taxes withheld, that will also be shown on the 1099-G. The form should be available online through your my.ny.gov account if you didn't receive it by mail.

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ugh i hate tax season. between unemployment and my part time job income everything is so complicated now

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File immediately but make sure you have all your employment info ready. They'll ask for wages and dates for every job you had in the last 18 months. If you're missing info it can delay your claim. Also start looking for work right away because you'll need to certify that you're actively job searching when you file your weekly claims.

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Good point about the job search thing. How many jobs do I need to apply to per week? I heard it was 3 but I'm not sure if that's current.

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It's 3 job contacts per week in New York. You need to keep a log of where you applied, when, and what type of contact it was. They can ask to see this log at any time.

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Just want to say good luck! Being laid off is tough but at least NY has decent unemployment benefits compared to some states. The process can be slow sometimes but hang in there.

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