New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

yeah they definitely deduct it automatically once they get notified by the child support enforcement agency. happened to me too

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The NYS Department of Labor is legally required to comply with income withholding orders for child support. You should contact your local child support enforcement office to verify the exact amount that will be deducted. Sometimes there can be confusion if your original order was based on a different income level.

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Good point about the income level. My support order was based on my old salary of $75k but now I'm only getting $504/week in unemployment. Should I try to get it modified?

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Yes, you can petition the court to modify child support based on your reduced income. Unemployment benefits count as income but at a much lower rate than your previous salary. The process usually takes a few weeks though.

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If you're having trouble reaching someone at NYS Department of Labor to discuss your employer account or experience rating, I had luck using Claimyr (claimyr.com) to get through to an actual person. They have this demo video (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of calling and getting busy signals when I needed to clarify some claim details.

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Wait, does that service work for employers too? I thought it was just for people filing claims.

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Yeah it works for employer questions too - basically helps you get through to the right department instead of sitting on hold forever.

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As long as you respond to NYS Department of Labor within the timeframe they give you (usually 10 days), you should be fine. The key is being honest about the separation reason. Layoffs due to lack of work are pretty standard and shouldn't cause any issues with the claims.

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omg yes! I'm on week 12 and some days I can barely get out of bed. The job search requirement feels impossible when you're already depressed about being unemployed. Its like they expect you to be this motivated go-getter when you're broke and stressed

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Same here - the pressure to seem enthusiastic in interviews when you're financially panicking is so hard

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Been there. What really helped me was connecting with other people going through the same thing. There are some local job seeker support groups that meet weekly - it's nice to talk to people who actually understand what you're dealing with instead of well-meaning friends who've never been unemployed.

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same boat here... my workplace is toxic but I'm scared to quit without knowing for sure about benefits

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I tried this route when I quit my job at a restaurant because they weren't following safety protocols and I kept getting burned. NYS Department of Labor denied my claim initially but I appealed with photos of my injuries and a statement from the health department about violations at the restaurant. Eventually got approved but it took 4 months total. The appeal process is brutal but sometimes it's worth fighting if you really had good cause to leave.

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Wait I'm confused - I thought churches and religious organizations couldn't get unemployment? Is that different from regular nonprofits??

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Religious organizations can choose whether to participate in unemployment insurance, so it varies. But secular nonprofits like food banks, shelters, advocacy groups etc. almost always participate in the UI system just like regular businesses.

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good luck with your claim! nonprofit work is so important and its ridiculous that anyone would think those workers dont deserve the same benefits

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