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I had trouble getting through to NYS Department of Labor when I needed to check on my application status. Kept getting busy signals and disconnected calls. Someone on here mentioned using Claimyr to help get through to an actual agent - you can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up saving me a lot of frustration trying to reach someone.
I've been waiting 3 weeks just to get my monetary determination! The whole process is so slow and when you call NYS Department of Labor you can never get through to an actual person. It's frustrating when you need to know these amounts to plan your budget.
I had the same problem with getting through to NYS Department of Labor by phone. Someone on here recommended using Claimyr (claimyr.com) - it's a service that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through in like 20 minutes and was able to get my claim status updated. Might be worth checking out if you keep having phone issues.
Don't forget you need to register for work search activities right away too. The job search requirements kick in immediately so have your resume ready and start thinking about where you'll be applying. NYS Department of Labor is pretty strict about the work search log.
I had trouble reaching someone at NYS Department of Labor when my claim was taking forever. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my employer hadn't responded to their request for information, and the agent was able to follow up directly.
Emma Swift
oh i know exactly what youre talking about! try using your phone instead of computer sometimes that works better for some reason. also if you have the claim number you can sometimes get status info by calling the automated line
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Brianna Schmidt
•Good idea about trying mobile. What's the automated line number? Is it different from the main claims number?
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Isabella Tucker
Just wanted to say I feel your pain. Been there myself when I was between jobs last year. The waiting and not knowing is the worst part but hang in there!
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