New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor to ask about this exact question when I was filing my claim. The phone lines are always jammed and the website doesn't really explain the funding clearly. I ended up using Claimyr (claimyr.com) which got me connected to an actual agent who explained how the employer tax system works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than spending hours on hold trying to get basic information.

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Never heard of that service but might be worth it. I spent 3 days trying to get through to someone at NYS Department of Labor just to understand my benefit calculation.

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my company had massive layoffs last year and our HR explained that their unemployment insurance rates went up because of it. kinda makes sense that the companies causing more claims pay more into the system

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good luck with the system... been waiting 6 weeks for my adjudication to clear and still nothing. the nys department of labor is a nightmare

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Just went through this process myself last month. The whole thing took about 6 weeks from filing to getting my first payment. Had to deal with identity verification which added extra time. Make sure you file your weekly claims on time every week even if your initial claim is still pending - you can't go back and file late weeks.

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6 weeks?! how are people supposed to survive that long without income... this system is broken

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The job search requirements might get stricter though. When I was on unemployment a few years ago during a good economy, they were really strict about the 3 job contacts per week. Now with lower unemployment, the NYS Department of Labor might crack down more on people not actively looking. Make sure you're documenting everything properly in your job search log.

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This is exactly what I was worried about! I've been having trouble reaching anyone at NYS Department of Labor to ask about my specific situation. The phone lines are always busy and I keep getting disconnected. Has anyone found a way to actually talk to someone? I tried calling for two weeks straight with no luck.

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I had the same problem until someone told me about Claimyr. It's a service that calls the NYS Department of Labor for you and gets you connected to an actual agent. I was skeptical at first but it actually worked - got through in like 20 minutes when I couldn't get through for weeks on my own. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Check out claimyr.com if you're interested.

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honestly the whole system is rigged anyway, they make it impossible to get help when you need it most. unemployment going down just means they'll find more excuses to deny claims

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I feel you on the frustration but try to stay positive! The system has issues but most legitimate claims do get approved eventually.

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Wait, can they take federal refunds too or just state? I owe money but most of my refund comes from federal taxes.

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NYS Department of Labor can only intercept state tax refunds directly. For federal refunds, it would require a different process through the Treasury Offset Program, which is less common for state unemployment overpayments.

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This whole overpayment thing is such BS. They approve your benefits then decide months later you didn't qualify? How are we supposed to know their rules better than they do? The system is completely backwards.

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I totally agree it's frustrating, but usually overpayments happen when there's new information they didn't have initially - like unreported work or an employer contest. Still doesn't make it any easier to deal with financially.

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yeah you get paid but don't expect it to be much lol. i was making $18/hr and only got like $280 a week. better than nothing though and at least it's something while you look for another job. the whole process is pretty straightforward once you get started

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Make sure you apply right away! The sooner you file your initial claim with NYS Department of Labor, the sooner your benefits can start. Even if you're not sure about eligibility, it's better to apply and let them determine it rather than waiting. The application is all online now and much easier than it used to be.

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Thanks everyone! This really helps. I'm going to apply today on the my.ny.gov website. Feeling much better about this whole situation now.

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