New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your claim status or need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that actually got me connected to a real agent. They have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). Was way easier than trying to call myself and getting hung up on constantly.

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Interesting, never heard of that before. Did it actually help with your claim issues?

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Yeah, I was able to get clarification on why my claim was pending and what documents they needed. Saved me weeks of frustration trying to reach them myself.

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Just want to add - make sure you file your weekly claims even while your initial claim is being reviewed! A lot of people don't realize you have to keep certifying every week or you'll lose benefits for those weeks.

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If you're having trouble reaching someone at NYS Department of Labor about your employer account, I had luck using a service called Claimyr (claimyr.com). They helped me get through to an actual person when I had questions about my SUTA rates. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.

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Thanks, I'll check that out. I've been trying to call NYS Department of Labor for weeks about my account status and keep getting disconnected.

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Don't forget about quarterly deposits if your FUTA liability exceeds $500 in any quarter. You can't wait until year-end to pay everything. The IRS wants their money on time just like NYS Department of Labor does with state unemployment taxes.

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I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.

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how much does something like that cost? seems like it should be free to talk to unemployment

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The service itself has a cost but honestly it was worth it for me to get answers instead of spending weeks trying to get through on my own. The NYS Department of Labor system is just so overwhelmed.

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Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!

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Yeah that's what I'm worried about. Maybe I should try to improve the situation at work first or at least build a stronger case if I do decide to leave.

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Had a similar issue last year when unemployment spiked in my area. I was having trouble reaching NYS Department of Labor to clarify job search requirements for my specific situation. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get clarity on whether I could count certain activities as valid work search contacts.

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Interesting, never heard of that service. Did they charge you for it?

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They do charge but it was worth it to actually talk to someone at NYS Department of Labor instead of being on hold forever or getting hung up on. Helped me avoid potential issues with my claim.

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The unemployment rate affects everyone but NYS Department of Labor still expects you to follow all the rules exactly. I learned this the hard way when I got a disqualification notice for not meeting work search requirements even though there were hardly any jobs posted in my field. Had to go through the whole appeal process.

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Oh no! Did you win your appeal? I'm definitely going to be extra careful with my documentation now.

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WAIT THIS IS HAPPENING TO OTHER PEOPLE TOO?? I thought I was the only one! My claim got flagged for 'review' and they said something about labor market conditions. I've been freaking out for days thinking I did something wrong with my job search log!

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Don't panic! When unemployment rates are very low, it can result in increased scrutiny but it doesn't mean you're disqualified. The key is documenting that you're genuinely available for work and making reasonable job search efforts given current market conditions.

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I had something similar happen but it turned out to be about my availability hours. With very low unemployment, they're stricter about making sure you're available during normal business hours when most jobs are available. Had to update my availability in the system.

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