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If you're having trouble reaching someone at NYS Department of Labor about your employer account, I had luck using a service called Claimyr (claimyr.com). They helped me get through to an actual person when I had questions about my SUTA rates. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.
Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!
Had a similar issue last year when unemployment spiked in my area. I was having trouble reaching NYS Department of Labor to clarify job search requirements for my specific situation. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get clarity on whether I could count certain activities as valid work search contacts.
The unemployment rate affects everyone but NYS Department of Labor still expects you to follow all the rules exactly. I learned this the hard way when I got a disqualification notice for not meeting work search requirements even though there were hardly any jobs posted in my field. Had to go through the whole appeal process.
WAIT THIS IS HAPPENING TO OTHER PEOPLE TOO?? I thought I was the only one! My claim got flagged for 'review' and they said something about labor market conditions. I've been freaking out for days thinking I did something wrong with my job search log!
Aisha Mahmood
If you're having trouble getting through to NYS Department of Labor to check on your claim status or need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that actually got me connected to a real agent. They have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). Was way easier than trying to call myself and getting hung up on constantly.
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Anastasia Kozlov
•Interesting, never heard of that before. Did it actually help with your claim issues?
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Aisha Mahmood
•Yeah, I was able to get clarification on why my claim was pending and what documents they needed. Saved me weeks of frustration trying to reach them myself.
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Mateo Sanchez
Just want to add - make sure you file your weekly claims even while your initial claim is being reviewed! A lot of people don't realize you have to keep certifying every week or you'll lose benefits for those weeks.
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