New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I got denied because I couldn't reach anyone at NYS Department of Labor to verify my employment history and missed the deadline. Their phone system is impossible. If you do apply, try using something like claimyr.com to actually get through to an agent - there's a demo at https://youtu.be/qyftW-mnTNI that shows how it works. Could have saved me months of headaches.

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Never heard of that service but the phone situation is definitely a nightmare. I've been trying to call for two weeks about my pending claim.

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The performance thing might actually work in your favor if they're also saying restructuring. Sounds like they're trying to cover their bases but it shows they had multiple reasons for the termination. Mixed messages from employers often help the claimant's case during adjudication.

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yeah most companies have to pay it, even small ones. I think the only exceptions are like churches and some non-profits maybe? but regular businesses definitely have to contribute to unemployment insurance

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That's mostly correct. Religious organizations and certain non-profits can be exempt, but they can also choose to participate. Agricultural employers have different rules too. But for a typical small business like a marketing firm, they absolutely have to pay unemployment insurance taxes to NYS Department of Labor.

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I had a nightmare trying to reach NYS Department of Labor when I had questions about my employer's UI status during my claim. Kept getting busy signals and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my employer information.

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Thanks for the tip! I'll definitely check that out if I have trouble getting through to ask about my employer's status.

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The whole system is ridiculous honestly. Got fired from my warehouse job for missing too many days when my kid was sick and they STILL made me wait 6 weeks for adjudication. Like they're doing you a favor or something. But yeah you can definitely apply, just be prepared for them to take forever to decide.

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Just to add - make sure you're honest about the reason for termination when you file. NYS Department of Labor will contact your employer anyway, so any discrepancies will hurt your case. The fact that you feel the write-ups were unfair doesn't necessarily matter legally, but if you can show the termination wasn't for willful misconduct, you should be approved.

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THE WHOLE SYSTEM IS A JOKE!!! I've been waiting 7 weeks and every time I call they just say 'still processing' or hang up on me. Meanwhile bills are piling up and I'm about to lose my apartment. They make it impossible to get through to anyone who can actually help.

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I feel your frustration! The wait times are really stressful when you're counting on that money. Have you tried calling first thing in the morning? Sometimes the hold times are shorter around 8am.

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Just wanted to update - I was in a similar situation last year and it ended up taking 5 weeks total. The key thing is to keep filing your weekly claims even while it's under review, because if you miss those you'll lose benefits for those weeks. Also document everything in case you need to appeal later.

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same thing happened to me

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Don't give up! I was disqualified initially because there was some confusion about my last day of work. My employer reported the wrong date to NYS Department of Labor and it made it look like I quit without notice. Once I provided my actual termination paperwork and explained the timeline, they reversed the disqualification. The whole thing took about 6 weeks but I got all my back pay. Make sure you keep filing your weekly claims even while the appeal is pending - that way if you win, you'll get benefits for those weeks too.

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