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I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.
How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.
ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use
If you're ever in a situation where you need to contact the NYS Department of Labor about your coverage or file a claim, I'd recommend checking out claimyr.com. I used their service when I couldn't get through to anyone at the unemployment office - they have a system that helps you actually reach a live agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when I needed to verify my claim status.
How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at a government agency.
One thing nobody told me when I started - if your claim goes into adjudication (which mine did for some random reason), it can take WEEKS to get resolved. Just be patient and keep filing your weekly claims even if you're not getting paid yet.
Just want to add that I had trouble reaching NYS Department of Labor to ask about this exact question when I was laid off. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connected me to an actual agent in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Really helpful when you need to talk to someone about your specific situation rather than guessing.
One more thing to consider - if you're hoping they might hire you back, filing for unemployment actually shows you're being responsible about your finances during the layoff period. Most reasonable employers understand that people need benefits when they're laid off. It's not personal, it's just how the system works.
Malik Johnson
If you're having trouble getting through to check on your claim status, I had success using Claimyr (claimyr.com) to connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call the regular number and getting hung up on.
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CosmicCommander
•Is that legit? I've been calling for days and can never get through to anyone.
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Malik Johnson
•Yeah it's real, they basically handle the calling for you and connect you when an agent is available. Saved me hours of redialing.
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Isabella Ferreira
The 10 day thing is misleading because employers can also contest your claim even after responding initially. Had mine dragged out for 6 weeks because my employer kept submitting additional 'evidence' about my termination. NYS Department of Labor has to review everything they send.
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Ravi Sharma
•ugh that sounds awful! did you eventually get approved or are you still fighting it?
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