New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just went through this exact situation last month! Unemployment benefits absolutely do NOT affect your credit score or show up on credit reports. The only way unemployment could indirectly affect your credit is if you miss payments on existing debts because the benefit amount isn't covering your expenses. But the actual receipt of UI benefits is completely separate from credit reporting.

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landlord here - we don't see unemployment benefits on background checks and honestly most of us understand that good tenants sometimes go through job transitions, as long as you can show you're actively looking for work and have some income coming in you should be fine

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That's really reassuring to hear from a landlord's perspective. I've been keeping detailed job search logs for NYS Department of Labor anyway so I can show I'm actively looking.

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ugh the whole system is broken!! they denied my claim too when i had to quit to take care of my sick mom and it took forever to get through to anyone at NYS Department of Labor to even explain the appeal process. i was calling for weeks!

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If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my appeal questions answered instead of sitting on hold for hours.

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Wait, so there are different categories of unemployment? I thought unemployment was just unemployment. This whole time I've been wondering why some people get approved right away and others don't.

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Yes, there are different types. Involuntary (laid off, fired without cause) usually gets approved quickly. Voluntary (you quit) requires proving 'good cause.' There's also stuff like structural unemployment, frictional unemployment, but those are economic terms - for NYS Department of Labor purposes, it's mainly about voluntary vs involuntary.

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If you're having trouble getting through to NYS Department of Labor to get clarification on any disqualification issues, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a system that gets you connected without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand why my initial claim got flagged for adjudication.

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interesting, never heard of that service before. did they charge you for it?

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They do charge but it was worth it to actually talk to someone and get my issue resolved quickly instead of calling for weeks.

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The system is honestly set up to reject people. I got disqualified because they said I 'voluntarily quit' when I actually had to leave due to unsafe working conditions during construction. Took me 3 months and an appeal hearing to get it overturned. NYS Department of Labor assumes the worst about every claim.

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whatever you do dont just quit without having another job lined up!! the unemployment system is so messed up right now, even if you qualify it takes forever to get approved and the weekly benefit amount is probably way less than your salary

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The NYS Department of Labor considers several factors for good cause including: unsafe working conditions, harassment, significant reduction in hours or pay, changes to job location that create hardship, and violation of labor laws by the employer. Document everything with dates and times. Also check if your employer has violated any wage and hour laws - unpaid overtime could strengthen your case significantly.

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That's really helpful - the unpaid overtime thing might be key for me. They've been making me stay late almost every day without paying the overtime rate.

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The unemployment system is such a joke. They make it impossible to get real information and then wonder why people are frustrated. I've been dealing with NYS Department of Labor for months and still can't get straight answers about anything.

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I feel you on that - the whole system seems designed to make you give up

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For what it's worth, the current unemployment rate in NY is around 4.2% which translates to roughly 400,000 people actively looking for work, but not all of them qualify for or are receiving UI benefits. The actual number receiving benefits is much lower than that.

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