New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused about the base period thing. When exactly do they look at your earnings? I started my job in March 2024 so would they look at my 2023 earnings or 2024?? This is so confusing and I really need to know if I qualify before I file.

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The base period is the first 4 of the last 5 completed calendar quarters before you file. So if you file in January 2025, your base period would be January 2024 through December 2024. Since you started working in March 2024, you'd have earnings from March-December 2024 to count toward your base period wage requirements.

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Also remember you have to register with the job search system and be willing to accept suitable work. They define suitable work based on your skills and experience but after a certain period they can expand what they consider suitable.

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Good point! How long before they start considering other types of work suitable?

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Trump era unemployment rates were historically low until COVID hit. In NY specifically, unemployment was around 3.8% in 2019. But that doesn't really affect your individual benefit calculation - that's still based on your earnings history with NYS Department of Labor wage records.

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Evelyn Xu

yeah but low unemployment meant more jobs available so the pressure to find work was higher. now there's more understanding if you're having trouble finding something

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The adjudication process was slower back then I think? My claim got stuck for 6 weeks in 2018 and nobody could tell me why. At least now the NYS Department of Labor gives you better status updates online about what's happening with your claim.

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The whole system is a joke honestly. 26 weeks goes by fast when you're actually trying to find decent work that pays what you used to make. And don't get me started on the job search requirements - you have to apply to 3 jobs per week and keep detailed records. It's exhausting on top of already being stressed about money.

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I hear you on the stress. The job search requirement is real though - make sure you keep good records in case they audit your claim.

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just wanted to say good luck with everything! losing a job is never easy but at least you're planning ahead

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oh i know exactly what youre talking about! try using your phone instead of computer sometimes that works better for some reason. also if you have the claim number you can sometimes get status info by calling the automated line

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Good idea about trying mobile. What's the automated line number? Is it different from the main claims number?

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Just wanted to say I feel your pain. Been there myself when I was between jobs last year. The waiting and not knowing is the worst part but hang in there!

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I had trouble getting through to NYS Department of Labor when I needed to check on my application status. Kept getting busy signals and disconnected calls. Someone on here mentioned using Claimyr to help get through to an actual agent - you can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up saving me a lot of frustration trying to reach someone.

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Interesting, never heard of that service before. Might be worth checking out if I run into issues.

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Just a heads up - make sure you keep filing your weekly claims even while your initial application is being processed! I made the mistake of thinking I didn't need to do that and it delayed my payments by another week.

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