New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're not seeing payments after a full week past your waiting week, that's when I'd start calling NYS Department of Labor. The problem is actually getting through to someone - I spent hours on hold multiple times. A friend told me about this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I had issues with my claim status.

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Interesting, I've never heard of that service. Might be worth looking into if I run into problems. Hopefully I won't need it though!

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Just keep filing your weekly claims on time even if you haven't been paid yet!! I made the mistake of thinking I shouldn't file until I got my first payment and it messed up my whole claim timeline.

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Just to add some context for your paper - the 1935 Act created the basic structure, but states like New York had to pass their own implementing legislation. New York's Unemployment Insurance Law was enacted in 1935 to comply with the federal requirements. That's why NYS Department of Labor has some unique features compared to other states while still following the overall federal framework.

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This is really interesting background. I never knew the unemployment system was that old. Makes sense why some of the NYS Department of Labor processes seem outdated sometimes!

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For your research you might want to look into how the original 1935 system has evolved. The basic UI structure is the same but things like extended benefits during recessions, work search requirements, and online filing through NYS Department of Labor are all much more recent additions to the original New Deal framework.

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Just wanted to add that even if your employer doesn't respond at all, NYS Department of Labor will still process your claim. They don't hold it up indefinitely waiting for employer input. I think the 10 business day rule is pretty standard but there can always be delays in the system.

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Just keep filing your weekly claims even while it's pending! That's important.

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Yes I've been doing that, thanks for the reminder!

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I've been dealing with NYS Department of Labor for months trying to get through to someone about my claim status and it's been impossible. The phone system is a nightmare. I finally found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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How much does that cost though? I'm already broke from being unemployed

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It's worth checking out their site for details, but honestly after weeks of getting nowhere with the regular phone system it was a lifesaver. Sometimes you just need to talk to an actual person at NYS Department of Labor.

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Just to add - the amount you can get in benefits is based on your earnings history, not how much your employer paid in taxes. NYS Department of Labor looks at your wages from the past year to calculate your weekly benefit amount. Max is around $504 per week right now I think.

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Wait I thought unemployment was just measured by how many people are out of work? Are you talking about something different??

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That's the unemployment rate for economic statistics. OP is asking about how NYS Department of Labor measures individual benefit eligibility and amounts for UI claims.

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The whole system is broken tbh. They measure everything except how long it takes them to actually process claims! Been waiting 3 weeks myself

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