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The whole system is designed to keep people out!! They make the rules so confusing on purpose. I've been fighting with NYS Department of Labor for months over my claim and nobody can give me straight answers about why I was disqualified.
Just to add - even if you qualify initially, you still have to meet ongoing requirements like doing job searches and being available for work. The NYS Department of Labor tracks this stuff and can disqualify you if you don't follow the rules.
If you're ever in a situation where you need to contact the NYS Department of Labor about your coverage or file a claim, I'd recommend checking out claimyr.com. I used their service when I couldn't get through to anyone at the unemployment office - they have a system that helps you actually reach a live agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when I needed to verify my claim status.
How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at a government agency.
I've been waiting 3 weeks just to get my monetary determination! The whole process is so slow and when you call NYS Department of Labor you can never get through to an actual person. It's frustrating when you need to know these amounts to plan your budget.
I had the same problem with getting through to NYS Department of Labor by phone. Someone on here recommended using Claimyr (claimyr.com) - it's a service that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through in like 20 minutes and was able to get my claim status updated. Might be worth checking out if you keep having phone issues.
I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.
How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.
ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use
Ryder Everingham
The real issue is that NYS Department of Labor is completely understaffed and their phone system is designed to discourage people from calling. Even when claims are 'routine' they're taking longer than they should because there's just not enough people processing them. It's intentional bureaucratic friction.
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Lilly Curtis
•I hate that this is probably true but you're right. The whole system feels like it's set up to make you give up before you get benefits.
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Leo Simmons
Just went through this myself in December. Filed on a Monday, got approved exactly 2 weeks later on the following Monday. Make sure you're filing your weekly claims even while it's pending - that's really important or you'll lose those weeks.
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Max Reyes
•Yes I've been doing the weekly claims! Thanks for confirming that 2 weeks is realistic for a normal case.
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