New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The real issue is that NYS Department of Labor is completely understaffed and their phone system is designed to discourage people from calling. Even when claims are 'routine' they're taking longer than they should because there's just not enough people processing them. It's intentional bureaucratic friction.

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I hate that this is probably true but you're right. The whole system feels like it's set up to make you give up before you get benefits.

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Just went through this myself in December. Filed on a Monday, got approved exactly 2 weeks later on the following Monday. Make sure you're filing your weekly claims even while it's pending - that's really important or you'll lose those weeks.

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Max Reyes

Yes I've been doing the weekly claims! Thanks for confirming that 2 weeks is realistic for a normal case.

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The whole system is designed to keep people out!! They make the rules so confusing on purpose. I've been fighting with NYS Department of Labor for months over my claim and nobody can give me straight answers about why I was disqualified.

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Same here, it's like they don't want us to get benefits we paid for

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Just to add - even if you qualify initially, you still have to meet ongoing requirements like doing job searches and being available for work. The NYS Department of Labor tracks this stuff and can disqualify you if you don't follow the rules.

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Good point. I should probably read up on all the requirements before I potentially need to file. Thanks everyone for the help!

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Amara Eze

If you're ever in a situation where you need to contact the NYS Department of Labor about your coverage or file a claim, I'd recommend checking out claimyr.com. I used their service when I couldn't get through to anyone at the unemployment office - they have a system that helps you actually reach a live agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when I needed to verify my claim status.

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How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at a government agency.

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Amara Eze

I agree it shouldn't be necessary, but when you're dealing with unemployment benefits you can't afford to wait weeks for a callback. The service focuses on getting you connected rather than charging high fees.

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Good luck with the new job! Just focus on doing well at work and don't stress about the unemployment stuff unless you actually need it someday.

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I've been waiting 3 weeks just to get my monetary determination! The whole process is so slow and when you call NYS Department of Labor you can never get through to an actual person. It's frustrating when you need to know these amounts to plan your budget.

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I had the same problem with getting through to NYS Department of Labor by phone. Someone on here recommended using Claimyr (claimyr.com) - it's a service that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through in like 20 minutes and was able to get my claim status updated. Might be worth checking out if you keep having phone issues.

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Just remember you'll still need to file your weekly claims and do the job search requirements even after you know your benefit amount. The money doesn't come automatically - you have to certify every week that you're still unemployed and looking for work.

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NeonNova

I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.

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How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.

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NeonNova

I get the frustration but honestly it was worth it for the peace of mind. Way better than spending weeks calling and getting nowhere or making mistakes on my claims.

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ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use

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I feel you! The my.ny.gov portal is not user-friendly at all. Just keep documenting everything and when in doubt, report it. Better safe than sorry with NYS Department of Labor.

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