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If you're still struggling to reach NYS Department of Labor for any claim-related questions, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to speak with someone about your claim status or have questions about your benefits.
If you're having trouble getting through to NYS Department of Labor to ask questions about your unemployment insurance eligibility, I had good luck using Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling and getting busy signals.
The whole unemployment insurance system is such a mess though. Like why do they make the terminology so confusing? Half the time NYS Department of Labor uses different terms on different pages of their website. And don't even get me started on how long adjudication takes...
The determination process also includes checking if you're able and available to work. You have to be actively looking for work and document your job search activities. Plus they verify you're not receiving other income like severance or vacation pay that might affect your benefits.
Good point about the job search requirement. How many jobs do I need to apply to each week to stay compliant?
same boat here!! my restaurant closed due to supply costs and they said I quit voluntarily??? makes no sense when the whole place shut down
When you say supply chain issues caused the closure, are you sure it wasn't considered a temporary layoff initially? Sometimes companies file the wrong paperwork with NYS Department of Labor and it creates these classification problems. You might want to check what your former employer actually reported as the reason for separation.
Carmen Sanchez
The unemployment system is so broken! They make it impossible to reach anyone and then wonder why people get frustrated. I got fired from my last job too and it took MONTHS to get approved. Don't get your hopes up that this will be quick or easy.
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Andre Dupont
•Sorry you had such a rough experience but that doesn't mean everyone will. Some claims get processed pretty quickly depending on the circumstances.
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Aisha Mohammed
Just wanted to add - make sure you're prepared for the weekly certification process too. You'll need to log your job search activities and report any income. The job search requirement is 3 work search activities per week in NY. Start keeping track of everything now so you're ready when your claim gets approved.
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