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If you're ever in a situation where you need to contact the NYS Department of Labor about your coverage or file a claim, I'd recommend checking out claimyr.com. I used their service when I couldn't get through to anyone at the unemployment office - they have a system that helps you actually reach a live agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when I needed to verify my claim status.
How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at a government agency.
If you're having trouble getting through to NYS Department of Labor for research data or clarification on how they categorize different unemployment types, I had luck using Claimyr recently. They helped me reach an actual agent when I couldn't get through the normal phone lines. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be useful for getting official information for your paper.
just remember for your paper that the unemployment rate only counts people in the labor force. so retirees, full-time students, people on disability who aren't seeking work - none of them count as unemployed even if they don't have jobs. it's specifically about people who want to work and are available to work but can't find employment
If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your claim, I found this service called Claimyr (claimyr.com) that helps you reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting disconnected. Worth checking out if you run into issues.
One thing nobody told me when I started - if your claim goes into adjudication (which mine did for some random reason), it can take WEEKS to get resolved. Just be patient and keep filing your weekly claims even if you're not getting paid yet.
NeonNova
I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.
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Dylan Campbell
•How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.
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NeonNova
•I get the frustration but honestly it was worth it for the peace of mind. Way better than spending weeks calling and getting nowhere or making mistakes on my claims.
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Sofia Hernandez
ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use
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Dmitry Kuznetsov
•I feel you! The my.ny.gov portal is not user-friendly at all. Just keep documenting everything and when in doubt, report it. Better safe than sorry with NYS Department of Labor.
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