New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is ridiculous if you ask me. Why should we have to sit around for 10+ days wondering if our former employer is going to screw us over? They should have to respond within 3 business days MAX. NYS Department of Labor lets these companies drag their feet while we can't pay our bills.

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I mean I get the frustration but employers need time to gather documentation and review the circumstances too. 10 days seems reasonable.

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Just went through this same situation 2 months ago. My employer never responded at all and my claim was approved after about 2 weeks total. Sometimes no response works in your favor because NYS Department of Labor processes it based on your side of the story only. Keep filing your weekly claims even while it's pending!

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Good to know, thanks! I've been keeping up with my weekly claims just in case. Hoping they don't respond and it just goes through smoothly.

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If you're having trouble reaching NYS Department of Labor to check on your claim status, I had good luck with this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication for weeks.

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Is that legit? I've been trying to call NYS Department of Labor for three days straight and keep getting disconnected after an hour on hold.

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Yeah it worked for me. Way better than the endless phone tree runaround you get calling directly.

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Political stuff doesn't really change your individual claim but the NYS Department of Labor system has been acting weird lately. Maybe they're updating something behind the scenes? Either way focus on getting your specific issue resolved first.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in adjudication limbo and needed answers.

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Beth Ford

is that legit? I'm so desperate at this point I'll try anything to get through to someone

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Yeah it's real, they basically help you get through the phone queues. Saved me hours of trying to call myself.

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just apply already! worst case they say no and you appeal it. I got denied first time because of some paperwork issue but got it sorted out on appeal. you're overthinking this

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You're probably right, I just don't want to mess anything up. Did the appeal process take long?

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Just to clarify - when you file your initial claim, you'll select 'lack of work' as your separation reason. NYS Department of Labor categorizes job losses pretty broadly. Whether it's automation, plant closure, or just regular downsizing, it all falls under involuntary separation which qualifies you for benefits assuming you meet the other requirements.

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Perfect, that makes sense. I was worried there might be some special category I needed to know about.

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This reminds me of when the factory in my hometown closed down in 2019. Different situation but same outcome - a bunch of us suddenly unemployed. The NYS Department of Labor process was actually pretty straightforward once I figured out the website. Don't stress too much about the technical details of why you lost the job.

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This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.

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I feel your frustration but that's not really helpful to someone asking for timeline expectations.

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One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.

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