New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is ridiculous, they make you jump through so many hoops even when you legitimately need help. File your claim anyway and see what happens, even if you were fired for a stupid reason they might still approve you. The worst case is you waste some time filling out forms.

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File ASAP! Don't wait around thinking about whether you qualify or not. I waited two weeks after getting fired before applying and ended up losing out on those benefits because your claim date starts when you file, not when you lost your job.

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Oh wow I didn't know that! I was planning to take a few days to think about it but I'll file today then.

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Just to clarify - when you file your initial claim, you'll select 'lack of work' as your separation reason. NYS Department of Labor categorizes job losses pretty broadly. Whether it's automation, plant closure, or just regular downsizing, it all falls under involuntary separation which qualifies you for benefits assuming you meet the other requirements.

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Perfect, that makes sense. I was worried there might be some special category I needed to know about.

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This reminds me of when the factory in my hometown closed down in 2019. Different situation but same outcome - a bunch of us suddenly unemployed. The NYS Department of Labor process was actually pretty straightforward once I figured out the website. Don't stress too much about the technical details of why you lost the job.

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The determination process also includes checking if you're able and available to work. You have to be actively looking for work and document your job search activities. Plus they verify you're not receiving other income like severance or vacation pay that might affect your benefits.

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Good point about the job search requirement. How many jobs do I need to apply to each week to stay compliant?

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You need to make 3 work search contacts per week. These can be job applications, networking contacts, or attending job fairs. Keep detailed records because they can audit your job search log at any time.

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ugh this whole process is such a nightmare, between figuring out if you qualify and then actually getting through to someone when there are problems... at least your situation sounds pretty straightforward with the layoff though

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If you're having trouble reaching someone at NYS Department of Labor about your claim status, I had success using Claimyr recently. It's a service that calls on your behalf and gets you connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but after weeks of busy signals, I finally got through and resolved my adjudication issue in one call.

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Interesting, never heard of that. Is it expensive?

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Way cheaper than missing weeks of benefits while stuck in adjudication. They focus on getting results rather than charging high fees.

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honestly just apply asap. even if you find another job quickly you might still be entitled to some benefits for the weeks you were unemployed. the worst thing that happens is they deny it but at least you tried. and if you do qualify the money really helps while job hunting

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The unemployment system is so broken! They make it impossible to reach anyone and then wonder why people get frustrated. I got fired from my last job too and it took MONTHS to get approved. Don't get your hopes up that this will be quick or easy.

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Sorry you had such a rough experience but that doesn't mean everyone will. Some claims get processed pretty quickly depending on the circumstances.

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Just wanted to add - make sure you're prepared for the weekly certification process too. You'll need to log your job search activities and report any income. The job search requirement is 3 work search activities per week in NY. Start keeping track of everything now so you're ready when your claim gets approved.

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