New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your unemployment insurance eligibility, I had good luck using Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling and getting busy signals.

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Is that like a paid service? I'm already worried about money since I lost my job.

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The whole unemployment insurance system is such a mess though. Like why do they make the terminology so confusing? Half the time NYS Department of Labor uses different terms on different pages of their website. And don't even get me started on how long adjudication takes...

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I agree the system could be clearer but at least the benefits are there when you need them. Better than having no safety net at all.

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Ev Luca

I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status after a similar layoff. Ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling over and over trying to get answers about my claim.

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How does that work exactly? I've been trying to call NYS Department of Labor for two weeks about my adjudication status with no luck.

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Ev Luca

They basically handle the calling process for you and connect you when an agent becomes available. Much better than sitting on hold for hours or getting disconnected.

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Structural unemployment is definitely the right term but like others said, just put layoff on your forms. I went through something similar when my company automated our entire accounting department. The good news is you should qualify for regular UI benefits since it wasn't due to misconduct or voluntary separation.

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Ugh the whole system is so frustrating!! I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication that's been pending forever. The phone lines are always busy and when you do get through they just tell you to wait longer. It's like they don't want to help people who actually need it!

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I had the same problem trying to reach them about my disqualification appeal. After getting hung up on dozens of times, I found this service called Claimyr at claimyr.com that actually got me through to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was honestly a lifesaver because I was about to give up completely.

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Really? That sounds too good to be true but I'm desperate at this point. Did they actually help resolve your issue?

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Max Reyes

File immediately regardless! Even if you think you might not qualify, you want to get your application in as soon as possible. The worst case scenario is they deny you, but if you don't apply at all you're guaranteed to get nothing. Plus sometimes employers don't even respond to the NYS Department of Labor requests for information, which can work in your favor.

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My sister worked for customs and border protection and when she got unemployment last year the process was exactly the same as regular unemployment. Filed online, did weekly claims, had to do job searches. Only difference was it said UCFE on her payment stub instead of regular UI. Don't overthink it - just file normally through NYS Department of Labor.

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That's reassuring! I was worried there would be a completely different system. We'll have him file this week.

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One thing to watch out for - if your husband has any unused annual leave that gets paid out, that might affect his unemployment start date. Federal agencies sometimes delay the effective separation date until after leave payouts are finished. Make sure NYS Department of Labor has the correct last day of work vs last day of pay.

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One thing nobody told me when I started - if your claim goes into adjudication (which mine did for some random reason), it can take WEEKS to get resolved. Just be patient and keep filing your weekly claims even if you're not getting paid yet.

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What does adjudication mean exactly?

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Adjudication means they're reviewing your claim for some reason - could be verifying your employment history, reason for separation, or eligibility. During this time your claim is on hold but you should still file weekly.

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Make sure you report ALL income on your weekly claims, even if it's just $20 from a side gig. If they find out later you didn't report something, they'll hit you with an overpayment and you'll have to pay back everything plus penalties. The system is designed to catch these things eventually.

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