New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so being a student doesn't automatically make you ineligible?? I thought you had to be available for full time work to qualify for unemployment benefits. this is news to me

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No, you don't need to be available for full-time work necessarily. You need to be available for suitable work based on your past employment history. If you were working part-time before losing your job, part-time work would be considered suitable. The key is being available during normal business hours and not restricting your job search too much.

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Just make sure you can honestly answer yes to being available for work when you do your weekly claims. That's the big thing they care about.

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Been dealing with this recently and it's frustrating how confusing they make the whole process. If you need to actually talk to someone at NYS Department of Labor about your specific situation, I found this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call and getting busy signals.

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How much does something like that cost though? Seems like it should be free to talk to them about your own benefits.

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I get that, but when you're trying to get answers about your claim and can't get through for days, sometimes it's worth it to actually reach someone who can help. The alternative is sitting on hold forever or never getting through at all.

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The percentage thing is misleading because there are minimums and maximums that affect most people. I think the minimum weekly benefit is like $104 and maximum is $504 for this year. So if you're a higher earner, you're definitely not getting 50% of your actual wages. More like 30-35% once you hit that cap.

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Good point about the cap. I guess I need to calculate both the 50% amount and see if it hits the maximum to know what I'd actually get.

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I had the same confusion when I first applied! UI is just the technical term. When you're on the phone with NYS Department of Labor agents, they'll say UI. When you're talking to friends, you'll probably just say unemployment. Same program, different names. Make sure you file within the first week of being unemployed to avoid any delays.

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Thanks! I'll file this week then. The NYS Department of Labor website seemed so overwhelming with all the different terms.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your UI claim, I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than sitting on hold for hours just to get hung up on.

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That's really helpful, thank you! I was dreading having to call if I ran into issues with my application.

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The system is so messed up. I got denied because they said I didn't do enough job searches even though I applied to like 20 places. They want you to jump through all these hoops and then still find reasons to deny you.

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The job search requirement is 3 work search activities per week. Make sure you're logging everything properly in the system and keeping records. Sometimes it's not about the number but about meeting the specific activity requirements they outline.

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wait I thought if you quit you automatically can't get unemployment? I've been at a terrible job for months because I thought I'd lose benefits

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No, that's a common misconception. You can quit and still get benefits if you have 'good cause' - things like unsafe working conditions, significant changes to your job duties or pay, harassment, or other compelling reasons. But you have to be able to prove it and show you tried to resolve the situation first.

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this whole system is backwards! why should someone with more education have a harder time getting unemployment help? the computer algorithms probably flag people with advanced degrees as flight risks or something. its all messed up

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Same boat here... kinda. I have my bachelors and cant find anything either but maybe not as bad as masters level. hang in there!

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