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If you're having trouble getting through to NYS Department of Labor on the phone to get clarification, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck with questions about my claim status.
honestly the whole unemployment system is a joke. $504 max when rent alone costs more than that in most places. and they wonder why people struggle
Yeah I remember when I filed, I thought there would be different tiers or something. Turns out it's just the one formula and that's it. Make sure you file for the maximum number of weeks you're eligible for though - I think it's up to 26 weeks for regular UI.
If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr that gets you connected to actual agents without the endless hold times. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was stuck in phone hell for weeks trying to resolve an adjudication issue until someone here recommended it.
The NYS Department of Labor system is such a MESS. They close offices randomly, the website crashes constantly, and good luck ever reaching a human on the phone. How are people supposed to survive when the system designed to help us is completely broken?
wait so if unemployment is only 3.7% why is it so hard to find work right now?? this doesn't make sense to me
I've been dealing with NYS Department of Labor for 3 months now and honestly the national unemployment rate is the LEAST of their concerns. They're understaffed, their computer systems are ancient, and they don't care how long you wait. 3.7% unemployment means nothing when the agency processing your claim is dysfunctional!
Ethan Wilson
THE NYS DEPARTMENT OF LABOR PAYMENT SYSTEM IS SO FRUSTRATING!!! I've been waiting 3 weeks for my first payment and every time I call they say 'it's processing' - like what does that even mean?? How long does processing take???
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Nia Thompson
•first payments always take longer because they have to verify everything, usually 2-3 weeks is normal for the initial one
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Yuki Tanaka
Same boat here! Certified Sunday night and checking my bank account every hour lol. The anxiety is real when you're depending on this money.
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