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same boat here!! my restaurant closed due to supply costs and they said I quit voluntarily??? makes no sense when the whole place shut down
When you say supply chain issues caused the closure, are you sure it wasn't considered a temporary layoff initially? Sometimes companies file the wrong paperwork with NYS Department of Labor and it creates these classification problems. You might want to check what your former employer actually reported as the reason for separation.
If you're still struggling to reach NYS Department of Labor for any claim-related questions, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to speak with someone about your claim status or have questions about your benefits.
If you're having trouble getting through to NYS Department of Labor to ask questions about your unemployment insurance eligibility, I had good luck using Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling and getting busy signals.
The whole unemployment insurance system is such a mess though. Like why do they make the terminology so confusing? Half the time NYS Department of Labor uses different terms on different pages of their website. And don't even get me started on how long adjudication takes...
restaurant industry is rough right now... been there. make sure you have your W-2 from last year too, sometimes they ask for it to verify your base period wages
Wait I'm confused - do I need to prove I'm unemployed or prove I WAS employed? Because I thought the whole point is that I don't have a job anymore so how do I prove a negative? This system makes no sense.
Monique Byrd
ugh trying to call the NYS Department of Labor is a nightmare no matter what time you call!! i've been trying for weeks to get through about my adjudication issue and either get busy signals or sit on hold for hours just to get disconnected. seriously considering paying for one of those services that calls for you at this point
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Aileen Rodriguez
•I actually used Claimyr for getting through to NYS Department of Labor when I had an overpayment issue that needed clarification. You just put in your info on claimyr.com and they call you back when they get an agent on the line. Saved me hours of frustration. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Definitely worth it when you actually need to talk to someone.
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Monique Byrd
•Thanks for the tip! At this point I'm willing to try anything to get my claim sorted out.
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Jackie Martinez
Just want to add that even though the online system is 24/7, if you run into any technical issues or error messages, you'll have to wait until business hours to get help. Learned that the hard way when my account got locked during a weekend filing session.
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