New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, I thought unemployment wasn't taxable? That's so unfair, we're already struggling and then they tax us on the help we get??

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I understand the frustration, but unemployment has always been taxable income federally. Some states don't tax it though. The idea is that it's replacing your regular wages, which would have been taxed anyway.

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Been dealing with taxes on my UI benefits for years unfortunately. The good news is if you had the standard withholding and your income was low, you'll probably get most of it back. I usually get about 80% of what they withheld returned to me.

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Just wanted to add that even if EB isn't available, you might want to look into other programs. Sometimes there are state-specific assistance programs or you might be eligible to file a new claim if you worked enough since your original claim started. The job search requirements stay the same though - you still need to do your three job contacts per week.

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Wait, you can file a NEW claim even if you're already on unemployment? I thought you could only have one at a time.

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You can potentially file a new claim if you've worked and earned enough wages since your current benefit year started. But this is complex - the NYS Department of Labor will compare your old and new claim to see which gives you higher weekly benefits. Definitely something to discuss with an agent.

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Same boat here! Mine runs out next month and I'm terrified. This whole process is so stressful when you're already worried about finding work.

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dont forget you have to certify that you're able and available to work each week when you file your weekly claim. they ask questions about whether you worked, turned down any job offers, or had any other income

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I remember being so stressed about this whole thing when I first filed. It seems overwhelming but once you get into the routine of filing weekly it becomes pretty straightforward. Just make sure you keep good records of your job search activities in case they audit you later.

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Tell your cousin to make sure she has all her employment records when she files. Pay stubs, any written warnings, emails about the safety complaints, etc. The more documentation she has the better her case will be if the employer tries to claim it was misconduct.

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Yeah definitely file ASAP! Even if they deny it initially you can always appeal. I know someone who got denied at first but won on appeal because the employer couldn't prove misconduct.

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Good point about the appeal process. I'll make sure she knows that's an option if needed.

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I had a similar issue reaching someone at NYS Department of Labor about my claim status. Tried calling for days and kept getting disconnected. A friend told me about this service called Claimyr (claimyr.com) that actually gets you connected to a real person at the unemployment office. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to an agent in like 15 minutes and resolved my adjudication issue that had been pending for weeks.

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interesting, never heard of that before. did they charge you for it?

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Yeah but it was worth it to actually talk to someone instead of spending hours calling and getting nowhere. Way less stressful than dealing with the phone system yourself.

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Check the NYS Department of Labor website for office hours and closures. They usually post notices about holidays and closures but sometimes it's buried in the news section. For your weekly claim, you should be able to file online even during holidays as long as the system isn't down for maintenance.

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