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i tried calling the rochester office last month and they told me everything has to be done online now unless you have some special circumstance. save yourself the trip
What counts as a special circumstance? I'm having trouble with the online system and keep getting error messages.
If you're having technical issues with the online system, you can try calling the NYS Department of Labor customer service line, but honestly the wait times are brutal. I had success using Claimyr (claimyr.com) to get through to an actual agent when I couldn't resolve my filing issues. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
If you're having trouble reaching NYS Department of Labor to ask more questions about this, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed clarification on my claim status.
Check the Federal Reserve Economic Data (FRED) website - they have unemployment rates by state going back decades. For New York specifically, you can see how unemployment spiked during major recessions. The 1970s and early 1980s were pretty bad too, though not as severe as the Depression era.
If you're having trouble getting through to the NYS Department of Labor for historical data requests, you might want to try claimyr.com - they help people connect with NYS Department of Labor agents by phone more easily. I used them when I needed specific information about my claim history and couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.
Lena Schultz
Wait I'm confused - I thought unemployment was like welfare and didn't count as income? This is my first time ever filing for UI and nobody told me about taxes when I applied.
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Demi Hall
•No, unemployment insurance benefits are definitely taxable income. It's not welfare - you earned these benefits through your previous employment and payroll taxes. The confusion is understandable but you'll need to include it on your tax return.
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Gemma Andrews
ugh same boat here, got about $8000 in benefits last year and just found out about the tax thing. Anyone know roughly what percentage I should expect to owe?
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