New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - I thought unemployment was like welfare and didn't count as income? This is my first time ever filing for UI and nobody told me about taxes when I applied.

0 coins

No, unemployment insurance benefits are definitely taxable income. It's not welfare - you earned these benefits through your previous employment and payroll taxes. The confusion is understandable but you'll need to include it on your tax return.

0 coins

ugh same boat here, got about $8000 in benefits last year and just found out about the tax thing. Anyone know roughly what percentage I should expect to owe?

0 coins

i tried calling the rochester office last month and they told me everything has to be done online now unless you have some special circumstance. save yourself the trip

0 coins

What counts as a special circumstance? I'm having trouble with the online system and keep getting error messages.

0 coins

If you're having technical issues with the online system, you can try calling the NYS Department of Labor customer service line, but honestly the wait times are brutal. I had success using Claimyr (claimyr.com) to get through to an actual agent when I couldn't resolve my filing issues. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.

0 coins

Just go to my.ny.gov and click on unemployment services. The whole filing process is there. Don't waste time looking for physical locations - everything is digital now.

0 coins

If you're having trouble reaching NYS Department of Labor to ask more questions about this, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed clarification on my claim status.

0 coins

Interesting, never heard of that before. The phone lines are always so busy.

0 coins

Just file already! You paid into this system through your paychecks too (it's not just employer taxes). You earned these benefits. Don't let some misunderstanding about how it works stop you from getting help you need.

0 coins

Also don't forget you can earn up to $504 per week in part-time work without losing your full UI benefits in NY. Anything over that and they start reducing your weekly amount dollar for dollar.

0 coins

this is so helpful thank u all!! been wondering the same thing about my benefits

0 coins

Check the Federal Reserve Economic Data (FRED) website - they have unemployment rates by state going back decades. For New York specifically, you can see how unemployment spiked during major recessions. The 1970s and early 1980s were pretty bad too, though not as severe as the Depression era.

0 coins

This is super helpful for research! I had no idea there were so many resources beyond just the NYS Department of Labor site. My grandmother always talked about how hard it was to find work in the 80s but I never looked up the actual numbers.

0 coins

If you're having trouble getting through to the NYS Department of Labor for historical data requests, you might want to try claimyr.com - they help people connect with NYS Department of Labor agents by phone more easily. I used them when I needed specific information about my claim history and couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

0 coins

Interesting, I didn't know there were services like that. For now I'll try the FRED database suggestion but good to know there are other options if I need to contact NYS Department of Labor directly.

0 coins

Prev1...10141015101610171018...1378Next