New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh dealing with NYS Department of Labor phone lines is such a nightmare when you need to ask about tax stuff. I spent hours trying to get through about my 1099-G last year. If you need to actually talk to someone about your tax withholdings, I found this service called Claimyr that helps you get through to NYS Department of Labor agents faster. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to reach someone.

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Thanks for the tip! I was wondering how people actually get through to ask questions about the tax forms.

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Yeah you should get money back especially if unemployment was your main income source for part of the year. The withholding rate NYS Department of Labor uses is pretty conservative so most people get refunds rather than owing extra.

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The whole system is a nightmare honestly. They make you jump through hoops and then leave you hanging for weeks without any explanation. I've been fighting with NYS Department of Labor for over a month about my claim and still don't have answers.

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Just wanted to say hang in there - mine took almost 4 weeks but once it got approved everything moved quickly after that. Make sure you keep filing those weekly claims and checking your mail for any correspondence from NYS Department of Labor.

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unemployment and social security are COMPLETELY different!! your employer pays unemployment insurance taxes to the state, not you. social security comes from federal taxes that you and your employer both pay. totally separate systems, totally separate money.

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I was confused about this too when I first started getting unemployment. The NYS Department of Labor website actually has a section explaining how the system is funded if you want to read more about it. But yeah, it's all employer taxes going into a state trust fund.

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Thanks, I'll check that out on their website. Good to know it's all documented there.

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OMG this is so confusing! I filed my claim 2 weeks ago and it's still showing 'under review' with no updates. I can't get through to anyone on the phone - it just hangs up after being on hold forever. Is this normal??? I'm freaking out because my savings are almost gone.

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I had the same issue with getting through to NYS Department of Labor. Try calling right at 8am when they open, but honestly I used a service called Claimyr at claimyr.com that calls for you and gets you connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of frustration and I finally got my claim status updated.

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The whole system is a nightmare honestly. Been dealing with NYS Department of Labor for years and they make everything unnecessarily complicated. Just be prepared for delays, lost paperwork, and contradictory information from different representatives.

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Same experience here unfortunately

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Just to add some practical info - when you do file, make sure you have your Social Security number, driver's license, and employment history for the last 18 months ready. Having all that info organized will make the filing process much faster. And remember you'll need to file weekly claims every week after your initial application to keep getting benefits.

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This whole timing thing stressed me out so much when I got laid off! I filed on a Thursday and spent the whole weekend worrying I should have waited until Monday or something. Turns out it doesn't matter what day of the week you file, just that you file as soon as you can. NYS Department of Labor processes everything and your benefit week will start from the appropriate Sunday regardless.

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Thanks, that makes me feel better. I was worried about filing today since it's mid-week.

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