New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either got busy signals or got hung up on after waiting an hour. Finally found this service called Claimyr that basically calls for you and gets you connected to an actual agent. They have a website at claimyr.com and there's a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Saved me so much stress honestly.

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Is that legit? Sounds too good to be true with how impossible it is to get through to NYS Department of Labor.

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Yeah I was skeptical too but it actually worked. Got connected to an agent within a few hours instead of calling for days myself.

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Just be patient with the process. The NYS Department of Labor is dealing with a lot of claims right now. As long as you filed everything correctly and keep filing your weekly claims, you should be fine.

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Wait I'm confused - if you're applying for disability doesn't that mean you CAN'T work? How can you also say you're able and available for work for unemployment? This seems like fraud to me.

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It's not fraud if you're honest about your limitations. Disability and unemployment have different definitions of 'unable to work.' You can be disabled from your previous job but still able to do other types of work. The key is transparency with both agencies.

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I guess that makes sense but it still seems risky. What if they find out later?

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OP definitely look into this more before filing. I know someone who got in trouble for collecting both even though they thought they were doing everything right. The rules are super confusing and NYS Department of Labor doesn't always explain things clearly.

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If you're having trouble reaching someone at NYS Department of Labor by phone, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be easier than trying to rush to the office after work, especially since most claim issues need to be handled by phone agents anyway.

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Never heard of that before. Is it legit? I'm desperate at this point because my adjudication has been pending for weeks.

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Yeah it's legitimate, they just help you navigate the phone system to reach an actual person. Way better than spending hours on hold or driving to an office that might not even be able to help.

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just go early in the morning when they open at 8am if you can take time off work. afternoons are always packed

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i went through this whole process last year when my company downsized. honestly the hardest part was just getting through to someone at NYS Department of Labor when I had questions. their phone lines are always busy and the wait times are ridiculous. ended up using this service called claimyr.com that helped me get through to an actual agent. they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. was way easier than sitting on hold for hours

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Never heard of that service before but might be worth checking out. I had to call NYS Department of Labor like 15 times before I finally got through to someone about my adjudication issue.

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Just to add - there are different types of unemployment situations. Regular UI is what most people think of, but there's also partial unemployment if your hours get cut, and standby status for temporary layoffs where you expect to return to the same job. Each has slightly different rules but all go through NYS Department of Labor.

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This is all really helpful info, thank you everyone! Hopefully I won't need to use it but at least now I understand how it works.

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The NYS Department of Labor phone lines have different hours than the online system. If you need to speak to someone, they're typically open Monday-Friday 8am-5pm, but the my.ny.gov portal for weekly claims is always available. Just make sure you file before your weekly deadline.

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Speaking of phone lines, I've been trying to reach them for weeks about my adjudication issue and can never get through. The hold times are insane and half the time I just get disconnected.

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I had the same problem with getting through to NYS Department of Labor by phone. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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I always file mine on Sunday nights just to be safe. The system is usually pretty fast then and I don't have to worry about forgetting during the week.

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