New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. Spent hours calling and either got busy signals or got disconnected after waiting forever. Finally found this service called Claimyr that actually got me connected to a real person at NYS Department of Labor. You can check it out at claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made my life so much easier when I needed to verify some information about my weekly claims.

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How much does something like that cost? Seems like it might be expensive just to make a phone call.

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Honestly it was worth it for me because I was getting stressed trying to reach them on my own. They focus on the value of actually connecting you rather than making you pay a fortune for it.

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File as soon as possible! There's a waiting week before benefits start, and the sooner you apply the sooner your claim gets processed. With your work history at the retail job, you should definitely qualify. Just make sure you keep track of your job search activities since NYS Department of Labor requires you to actively look for work.

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If you're having trouble getting through to NYS Department of Labor to ask more questions about how your benefits are funded, I used Claimyr.com last month when I couldn't reach anyone about my adjudication issue. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how they help you get connected to actual NYS Department of Labor agents. Worked great for getting answers about my specific claim details.

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How much does something like that cost? I've been trying to call NYS Department of Labor for weeks about my job search requirements.

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They focus more on the value of actually reaching someone rather than the cost. Check out their site for details - was worth it for me to finally get real answers.

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The whole system is messed up anyway. Employers pay these taxes then fight tooth and nail to deny legitimate claims, and NYS Department of Labor makes it impossible to reach anyone when you have questions. At least now you know your employer was completely wrong about who pays unemployment taxes.

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If you do get fired and NYS Department of Labor initially denies your claim, don't give up! You have the right to appeal their decision. I had to go through the appeal process when I got terminated and it was worth it. The hearing officer was fair and looked at all the evidence. Just make sure you file your weekly claims even during the appeal process.

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How long does the appeal process usually take? I'm worried about paying rent if this drags on for months.

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Mine took about 6 weeks total, but if you win the appeal you get back pay for all the weeks you were eligible. The key is to keep filing your weekly claims during the whole process.

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If you need to reach someone at NYS Department of Labor to check on your claim status or get help with the process, I found this service called Claimyr that actually gets you through to a real agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks and this got me connected within a day to resolve my adjudication issue.

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That sounds helpful! The few times I've tried calling NYS Department of Labor for other things I could never get through.

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I was struggling to get through to NYS Department of Labor to understand my rate calculation and someone recommended using Claimyr at claimyr.com to help get connected to an agent. They have this demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up getting through to someone who explained the whole experience rating formula in detail. Much easier than trying to call directly and getting busy signals.

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Thanks for the tip! I've been trying to call for weeks to get clarification on some charges that don't look right.

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The experience rating takes into account 3 years of data typically. So claims from 2022, 2023, and 2024 would affect your 2025 rate. Its not just about number of claims but total dollar amount of benefits paid out compared to your total payroll during that period.

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The whole system is designed to trip you up! They make the rules so confusing that half the people end up disqualified for technicalities. I swear NYS Department of Labor wants people to mess up so they don't have to pay benefits.

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Just keep doing your job searches and be honest on your weekly claims. Most disqualifications happen because people try to game the system or don't understand the work search requirements.

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