New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation and couldn't get through to NYS Department of Labor for weeks to ask about my work history. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could review my eligibility over the phone. There's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than trying to navigate the phone system myself.

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How much did that cost though? Seems like you should be able to get this info for free.

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I was spending hours trying to get through on my own and getting nowhere. Sometimes it's worth it to just get a real answer instead of guessing about something this important.

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The NYS Department of Labor system is SO confusing about this stuff. I've been working for 3 years and still wasn't sure if I qualified when I got furloughed. Turns out I did but it took forever to figure out all the requirements.

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The whole system is so confusing honestly. I filed three weeks ago and I'm still waiting for my first payment because they said my claim is under adjudication whatever that means. The website just says pending with no explanation of how long this takes.

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Adjudication means they're reviewing your claim to determine eligibility. This can happen if there's a question about why you lost your job or if you have earnings from multiple employers. It can take anywhere from 2-6 weeks depending on the complexity of your case.

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6 weeks?! That's insane, how are people supposed to pay bills while waiting that long?

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Make sure you keep filing your weekly claims even if your initial claim is still processing! I made the mistake of not doing that thinking I should wait until everything was approved and then had to appeal to get those weeks back.

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If you're having trouble reaching NYS Department of Labor agents about additional support resources, I had success using Claimyr (claimyr.com) to get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me connect with someone who could explain what services were available beyond just the weekly payments.

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Thanks, I'll check that out. I've been having trouble getting through to anyone when I call.

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The psychological impact is HUGE and nobody talks about it enough! I went through a whole identity crisis when I lost my job because so much of who I was felt tied to my work. Plus the stress of dealing with all the NYS Department of Labor paperwork and requirements on top of job searching... it's exhausting.

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Ellie Kim

Identity crisis is exactly the right term for it. Never thought about it that way but that's exactly what happened to me too.

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I was unemployed for 6 months last year and what worked for me was focusing on the positive aspects. I mentioned that I used the time to take care of family responsibilities and also to be strategic about my next career move. Most interviewers seemed to respect that I wasn't just jumping into any job.

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Same situation here! What I learned is that gaps are way more common than you think. Just don't sound defensive about it and pivot quickly to what you can bring to their company.

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UGH employers always try to make you feel bad about filing!! They act like it comes straight out of their bank account when they've been paying into the system all along. Don't let them guilt trip you - file your claim if you get laid off. That's what the NYS Department of Labor unemployment insurance is for!

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exactly this. my old boss tried the same guilt trip when I got let go. filed anyway and got my benefits no problem

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One more thing to clarify - if you do get laid off and need to contact NYS Department of Labor about your claim, I found a service called Claimyr (claimyr.com) that helps you actually get through to speak with an agent. There's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when the phone lines are jammed and you need to resolve claim issues or get status updates.

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Thanks for that tip! I'll keep it in mind. Hopefully I won't need it but good to know there are options if I can't get through on the phones.

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