New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I work in data analysis and from what I can see unemployment is definitely higher in certain upstate counties compared to NYC metro area. Tourism-dependent areas got hit pretty hard and haven't fully recovered. Construction has been variable - some areas busy with infrastructure projects while others are slowing down.

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honestly the whole system is just overwhelmed right now, doesn't matter what industry you're in if you lose your job you're gonna be waiting weeks just to get your first payment

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So true! My adjudication took forever and I still don't understand why. At least I finally got approved but the whole process was stressful.

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Mei Liu

The whole system is ridiculous honestly. Why should federal employees have to jump through extra hoops just because our paychecks came from a different source? NYS Department of Labor should streamline this process instead of making us provide all these additional federal documents.

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Just to add - if you worked for multiple employers including federal and state/private, make sure NYS Department of Labor knows about ALL your employment in the base period. The federal wages still count toward your total benefit calculation even though they're reimbursed differently.

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Zane Gray

Before you quit, try calling NYS Department of Labor directly to discuss your situation. I know their phone lines are always busy, but I actually used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to explain exactly what documentation I'd need for a good cause quit before I made any decisions.

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That's really helpful, thank you! I had no idea there was a way to actually talk to someone at NYS Department of Labor without waiting on hold forever.

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just want to add that even if you do get approved for quitting with good cause, there might be a longer waiting period before benefits start. and you'll still need to do job search activities and file weekly claims. the whole system is designed to make it as difficult as possible

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit rate calculation and keep getting hung up on or stuck in endless hold queues. It's so frustrating when you just need a simple answer about your claim. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Totally worth it when you're dealing with urgent benefit questions.

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Never heard of that service but honestly anything has to be better than sitting on hold for hours just to get disconnected. Did they charge you a lot?

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They don't publish their rates but it was reasonable considering I got actual help instead of wasting my whole day calling. The agent was able to explain exactly how my benefit rate was calculated and why it was lower than I expected.

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The whole unemployment system in this state is a joke honestly. They make it so hard to get basic information and the website is constantly down when you need to file your weekly claim. Then they wonder why people get frustrated with the process.

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I feel you on that. But at least the benefit amounts are decent compared to some other places. Just wish the system worked better for actually getting the money.

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The whole unemployment system is so confusing! I keep worrying I'm going to answer something wrong on my weekly claim and lose my benefits. Why can't they just make it simple - you're either unemployed or you're not, right??

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These academic definitions don't mean much when you're just trying to survive between jobs. NYS Department of Labor bureaucracy loves their categories and classifications but at the end of the day we're all just people trying to pay rent while looking for work.

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