New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor agents about benefit questions or job search requirements, I recently discovered claimyr.com which helped me connect with someone when I couldn't get through the regular phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really useful when you need to discuss how unemployment might be affecting your specific situation.

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Thanks for sharing this! I've been trying to call about extending my benefits and keep getting disconnected. Will check this out.

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The psychological impact is huge and people don't talk about it enough. Your whole identity gets tied up in your job and when that's gone you feel lost. I went through a really dark period during my unemployment last year.

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Make sure you have all your employment info ready when you apply - employer names, addresses, dates of employment, reason for separation, etc. The application asks for a lot of details and if you mess something up it can delay your claim.

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yeah you can still apply but good luck getting approved lol... they deny everyone for the smallest reasons now

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I had trouble getting through to NYS Department of Labor to ask questions about my appeal. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent who walked me through what documents I needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone.

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Wait you can pay someone to help you get through? How much does that cost?

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It's worth it just to get real answers instead of guessing what you're supposed to do. The agent explained exactly what NYS Department of Labor was looking for in my appeal.

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I went through this last year when they said I was fired for misconduct which was total BS. During the appeal hearing I got to tell my side and my former employer had to prove their case too. The judge ruled in my favor and I got all my back benefits. Don't give up if you think the initial decision was wrong!

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you might want to look into constructive discharge too. if they're making working conditions so bad that any reasonable person would quit, that could be treated like being fired instead of quitting

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Good point about constructive discharge, but that's an even higher bar to meet than good cause. You'd need to show the employer deliberately made conditions intolerable to force you out.

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Been following this thread and just wanted to say hang in there. Dealing with bad work situations is really stressful. Whatever you decide, make sure you have a plan first.

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I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility. The phone lines are always busy and the callback system never worked for me. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I could actually talk to someone about my specific situation.

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never heard of that but might be worth trying, i've been waiting 2 weeks for a callback

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One thing people don't realize is that even if you qualify initially, you can lose benefits if you don't follow all the rules. Missing your weekly claim filing, not doing your job search requirements, or refusing suitable work can all get your benefits stopped.

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Amina Bah

Good point, what defines 'suitable work'? Do I have to take any job or can I be picky about the salary and type of work?

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