New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is BROKEN when unemployment becomes this widespread. NYS Department of Labor wasn't designed to handle this many claims efficiently. We're all just numbers in their system while real families are struggling to pay rent and buy groceries.

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I understand the frustration, but the system does adapt. During high unemployment periods, they often extend benefit periods and adjust job search requirements to be more realistic.

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My unemployment counselor explained that when unemployment is a social issue like this, it affects funding for programs too. More federal money comes in, more workforce development programs get created. It's not just about individual claims - the whole support system expands.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS! Companies just replace us with machines and we're supposed to be grateful for scraps from unemployment. Been dealing with this crap for months trying to get through to NYS Department of Labor.

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I get the frustration but if you're having trouble reaching them, I used a service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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Wait so if I get laid off because they bring in AI or robots that's still regular unemployment?? I thought there might be special benefits for that or something?

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No special category for tech displacement in NY unemployment system. It's just a regular layoff for benefit purposes. Some states have retraining funds but the actual unemployment benefits are the same regardless of why you were laid off.

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To answer your question about job search audits - yes they absolutely can and do ask for documentation. You need to keep records of where you applied, when you applied, what type of position it was, and contact information. I recommend keeping a spreadsheet or using their online job search log if they have one. The 3 job contacts per week requirement is current as of 2025 and includes things like submitting applications, attending job fairs, networking events, or even informational interviews.

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Amina Sy

Good to know about keeping records. This all sounds more complicated than I expected but at least I understand the basics now.

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One more thing - if you have trouble getting through to NYS Department of Labor by phone for questions about your claim, I recently discovered a service called Claimyr (claimyr.com) that helps you actually reach a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim got stuck in adjudication and couldn't get through the regular phone lines. Pretty straightforward and actually got me connected to an agent who could help resolve my issue.

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interesting, never heard of that but might be useful if i run into problems

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If you're dealing with unemployment claims yourself and having trouble reaching NYS Department of Labor agents, I found this service called Claimyr (claimyr.com) that helps you get through to them faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to check on my claim status last month.

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Thanks but this is just for my economics homework, not an actual claim. Good to know for the future though!

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Just to add - cyclical unemployment is what leads to those massive spikes in unemployment insurance claims that strain state systems. That's why prevention is so important from a policy perspective.

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I've been trying to reach NYS Department of Labor for weeks about my own quit vs fired situation and their phone lines are always busy. Getting really frustrated with this whole process. Has anyone found a way to actually talk to someone there?

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I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent when I couldn't reach them myself. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of calling and getting hung up on.

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Wait so you can get unemployment even if you quit?? I thought that was only for people who got fired or laid off. This changes everything for my situation...

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Only if you quit for 'good cause' - things like unsafe working conditions, harassment, significant changes to your job duties or hours, etc. Regular voluntary resignation usually disqualifies you.

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