Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had trouble reaching NYS Department of Labor about employer tax questions when I was doing payroll. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get answers about our company's unemployment tax rate and payment schedule.
Interesting, never heard of that service but makes sense given how hard it is to get through to NYS Department of Labor by phone.
The whole system is basically a safety net funded by employer contributions. When you get laid off and file your weekly claims, you're getting benefits that your former employer (and all other employers) paid into the fund. It's not like the company writes a check directly for your specific benefits - it all goes into a big state fund that NYS Department of Labor manages.
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This is really important data to have. In my experience working with unemployment cases, women of color, especially Black women and Latinas, face disproportionately high unemployment rates in NY. The intersectionality of race and gender creates additional barriers. NYS Department of Labor should have this broken down in their annual reports, but you might need to dig through several years of data to establish patterns for your case.
That makes sense about the intersectionality aspect. I'll look for the annual reports. Do you know if NYS Department of Labor publishes these quarterly or just annually?
ugh the whole system is so messed up anyway, they probably dont even track this stuff properly. ive been waiting 6 weeks for my claim to get approved and they cant even tell me why its taking so long. good luck getting real data from them
I understand the frustration, but NYS Department of Labor does actually maintain pretty detailed demographic data. It's required for federal reporting. The challenge is usually accessing it in a format that's useful for individual cases.
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I had such a hard time getting through to NYS Department of Labor when I had questions about my eligibility last month. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to review my specific situation and confirm I was entitled to benefits. Might be worth checking out if you need to talk to someone directly about your case.
That's really helpful, thank you! I might try that if I run into issues with my application.
The whole system is so confusing honestly. They make it seem like you need a law degree just to figure out if you're entitled to benefits. I've been unemployed for 3 months and still don't fully understand all the rules about job search requirements and reporting.
The job search requirements are actually pretty straightforward - you need to make at least 3 job contacts per week and keep a log. But yeah, the initial eligibility stuff can be overwhelming when you're already stressed about losing your job.
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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. If you run into issues getting through on the phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals.
How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits.
I get the frustration but honestly it was worth it for me. The regular phone lines were impossible and I needed to resolve an issue with my job search log.
Just went through this whole process myself! One thing they don't tell you upfront is that you have to do 3 job search activities every week and log them in the system. It's not just about filing the weekly claim - you actually have to prove you're looking for work. Save yourself the headache and start keeping track of your job applications from day one.
Wait, 3 activities every single week? What counts as a job search activity?
Applying for jobs, networking events, job fairs, even updating your LinkedIn profile counts. Just make sure you document everything with dates and details.
Samuel Robinson
I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.
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KaiEsmeralda
•That sounds helpful! I've been trying to call for days with no luck. Did they charge you for the service?
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Samuel Robinson
•They do charge a fee but honestly it was worth it to actually talk to someone who could explain the waiting week criteria properly instead of being stuck on hold forever.
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Camila Castillo
just went through this myself last month - the waiting week thing is standard procedure. you file, you wait, you get paid starting week 2. keep doing everything normally and it works out fine
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