New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor to get clarification on my disqualification. The phone lines are always busy and online messages take forever. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.

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Never heard of that before. Does it actually work or is it just another scam?

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It's legit. They basically handle the calling for you and connect you when an agent is available. Really helpful when you need to talk to someone at NYS Department of Labor about your specific case.

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The whole system is ridiculous honestly. They disqualify people left and right for the smallest reasons then make you jump through hoops to prove you deserve benefits you already paid into through your taxes!!

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I feel you on this. The bureaucracy is insane sometimes.

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If you're having trouble getting through to the NYS Department of Labor when you have questions about claim statuses like this, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I needed to talk to someone about my adjudication status and actually got through instead of sitting on hold for hours.

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Interesting, I might need to check that out if I run into any issues. The phone lines are always so busy when I try to call.

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The processing - web status is just part of their normal workflow. Once it clears processing, you'll see it change to released and then your payment will be deposited according to your usual schedule. Don't stress about it unless it stays in processing for more than a week - that would indicate a potential issue that might need follow-up.

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The WORST type is when they hit you with an overpayment notice on top of everything else. Like not only did they decide you shouldn't have gotten benefits, but now you owe them money back with interest and penalties. That's a nightmare scenario that can follow you for years.

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Oh god I hadn't even thought about that possibility. Do they always do overpayment demands when they reverse a decision?

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Not always, but it can happen depending on the circumstances and how long you received benefits before the disqualification was determined. That's why it's so important to appeal quickly if you disagree with their decision.

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been there with the stress and waiting. whatever type of case you have just make sure you keep all your documentation organized. emails, text messages, witness statements, everything. the appeals process is all about having proof to back up your side of the story

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I had this exact problem last year and couldn't get through to NYS Department of Labor on the phone for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look at my wage history and confirm I could file a new claim.

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Interesting, never heard of that before. How does it work exactly?

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sounds too good to be true but honestly anything is better than trying to call nys department of labor myself

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good luck with the new claim! the process takes forever though so don't expect anything quick

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Had a nightmare trying to reach someone at NYS Department of Labor to ask about this exact question last month. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me through to an actual agent who explained everything clearly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.

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Wow never heard of that before, does it actually work? I've been trying to get through to NYS Department of Labor for weeks about my pending claim.

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Whatever you do, don't just quit without having a solid plan. Even if you think you have good cause, there's always a risk the NYS Department of Labor will see it differently. Maybe try to get fired instead? I know that sounds weird but sometimes it's better for your unemployment case.

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I wouldn't recommend trying to get fired - that could backfire if they fire you for misconduct. Better to document everything and consult with someone who knows the system before making any decisions.

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