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Make sure he's documenting his job search activities properly in case they ask for that later. NYS Department of Labor requires 3 work search contacts per week and they need to be logged in the system. Also, if his employer contests the claim or doesn't respond quickly, that can definitely cause these long delays. The adjudication process is supposed to investigate all aspects of the separation to make sure he's eligible for benefits.
He's been keeping track of his job applications but didn't know about logging them in the system. Where does he do that exactly?
the nys department of labor payment system is so confusing!! took me weeks to figure out why my amounts kept changing. turns out i was reporting my hours wrong and they were deducting way more than they should have been. spent forever trying to get through to someone to fix it
If you're having trouble reaching NYS Department of Labor by phone, try using Claimyr at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling when I had payment issues to resolve.
I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit rate calculation and keep getting hung up on or stuck in endless hold queues. It's so frustrating when you just need a simple answer about your claim. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Totally worth it when you're dealing with urgent benefit questions.
Never heard of that service but honestly anything has to be better than sitting on hold for hours just to get disconnected. Did they charge you a lot?
The whole unemployment system in this state is a joke honestly. They make it so hard to get basic information and the website is constantly down when you need to file your weekly claim. Then they wonder why people get frustrated with the process.
Most employers have to pay both state and federal unemployment taxes. The federal rate is 6% on first $7,000 of wages but they get credit for state taxes paid so it usually works out to 0.6%. Your employer claiming they don't have to pay sounds fishy - definitely report this to NYS Department of Labor.
Justin Chang
If you're having trouble getting through to NYS Department of Labor agents about benefit questions or job search requirements, I recently discovered claimyr.com which helped me connect with someone when I couldn't get through the regular phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really useful when you need to discuss how unemployment might be affecting your specific situation.
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Jay Lincoln
•Thanks for sharing this! I've been trying to call about extending my benefits and keep getting disconnected. Will check this out.
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Grace Thomas
The psychological impact is huge and people don't talk about it enough. Your whole identity gets tied up in your job and when that's gone you feel lost. I went through a really dark period during my unemployment last year.
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