New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to anyone at NYS Department of Labor when I had questions about this exact situation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me reach an actual agent who could explain the rules for my specific case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get answers about whether I could transition from workers comp to unemployment when my claim ended.

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Never heard of that before but might be worth looking into. Getting through to NYS Department of Labor is definitely a nightmare.

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The whole system is so confusing! Why can't they just have one program that covers all situations when you can't work? Makes no sense to have workers comp AND unemployment with completely different rules and agencies handling them.

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They serve different purposes though. Workers comp is insurance your employer pays for workplace injuries. Unemployment is for when you lose your job through no fault of your own. Combining them would create more problems than it solves.

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THE WHOLE SYSTEM IS SO CONFUSING!!! Why can't they just have one simple website that explains all the different types of benefits instead of making us hunt around for information?? I've been trying to figure out my benefits for weeks and every time I think I understand something new comes up.

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Most people don't qualify for SUB anyway so don't stress about it too much

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I was in a similar situation last year - mostly freelance work but had some regular employment mixed in. The key is understanding what counts toward your base period. NYS Department of Labor only considers W2 wages from employers who paid unemployment taxes on your behalf. 1099 income doesn't count at all unfortunately.

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this is so helpful thank you everyone!! I had no idea about the base period thing

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The whole system is set up to screw over workers. Employers pay these tiny amounts compared to what we actually need to live on, then they fight our claims to keep their rates low. Meanwhile we're struggling to survive on $385 a week in this economy. The NYS Department of Labor should be on our side but they make it impossible to even talk to someone!

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I get the frustration but the employer taxes do add up. For a company with 50 employees making $50k each, they could be paying $100k+ per year in unemployment taxes depending on their experience rating.

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thanks for explaining this, I always wondered why my last boss seemed so stressed when people got laid off

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The NYS Department of Labor phone system is impossible when you need to discuss complex situations like this. I spent weeks trying to get through to explain my disability situation. Finally used claimyr.com to actually reach an agent who could review my case properly. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth it when you need real answers about eligibility.

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never heard of that but honestly anything is better than sitting on hold for hours just to get hung up on

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Just want to add that you HAVE to report your disability income when filing for unemployment. Don't try to hide it because they will find out and then you'll have overpayment issues on top of everything else. Better to be honest upfront and work through the process correctly.

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