New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hugo Kass

I had trouble reaching NYS Department of Labor to ask about retraining programs until I found claimyr.com - they help you get through to actual agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.

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Thanks for the tip! I've been trying to call for weeks about training programs but keep getting disconnected.

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Just want to add that seasonal unemployment is super common in New York - construction, tourism, agriculture. NYS Department of Labor has specific provisions for seasonal workers but you still have to meet the job search requirements even if you know you'll go back to the same employer next season.

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Just to clarify - you also need to have worked in at least 2 quarters during your base period. So having wages spread across different quarters helps with eligibility. When you file your claim, the NYS Department of Labor system will automatically calculate if you meet the monetary requirements based on your wage records from all employers who reported your earnings.

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What if you can't get through to NYS Department of Labor to check your wage records? I've been trying to call for days and keep getting disconnected.

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I had the same problem with calling NYS Department of Labor. Tried for weeks to get through about my base period wages. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look up my wage history immediately and confirm my eligibility.

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Don't stress too much about it. When you apply online through my.ny.gov, the system will tell you right away if you meet the monetary requirements. It pulls from all your reported wages automatically. Just make sure you have your Social Security number and employment history ready when you file.

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ugh the whole system is so frustrating though!! even when you have good cause they make you jump through so many hoops and the adjudication takes FOREVER. I've been waiting 4 weeks just to hear back about my claim and can't get through to anyone at NYS Department of Labor on the phone

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication status. Ended up using this service called Claimyr (claimyr.com) that actually got me through to a real person in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved my sanity because I was getting nowhere calling myself.

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Wait seriously? How much does something like that cost? I'm already broke from not working.

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File the claim ASAP regardless! Even if your initial claim gets denied, you'll have your application date locked in. The appeals process exists for exactly these situations where there's good cause for quitting. Don't let anyone tell you not to apply just because you quit - that's not how it works with NYS Department of Labor.

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File NOW! Don't wait even one day. I made that mistake and lost a whole week of benefits because I thought I needed to wait or something. The NYS Department of Labor system is set up so your benefit year starts when you file, not when you lost your job. Even if they deny you initially, you can appeal and still get paid retroactively from your filing date.

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ugh the whole system is so confusing when you get fired vs laid off. i thought there was some kind of penalty period but i guess not? definitely file asap like everyone said

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I had such a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either got busy signals or got hung up on after waiting an hour. Finally found this service called Claimyr that basically calls for you and gets you connected to an actual agent. They have a website at claimyr.com and there's a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Saved me so much stress honestly.

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Is that legit? Sounds too good to be true with how impossible it is to get through to NYS Department of Labor.

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Yeah I was skeptical too but it actually worked. Got connected to an agent within a few hours instead of calling for days myself.

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Just be patient with the process. The NYS Department of Labor is dealing with a lot of claims right now. As long as you filed everything correctly and keep filing your weekly claims, you should be fine.

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