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I had such a nightmare trying to get through to NYS Department of Labor on the phone when I had questions about my claim. Kept getting hung up on after waiting for hours. Finally used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration dealing with the phone system.
ugh the NYS Department of Labor phone system is impossible to get through to ask questions like this. I've been trying to call for three days about my own claim issue and just get hung up on every time. The website has info but it's confusing when you have specific situations.
Have you tried Claimyr? I used it last month when I couldn't get through to NYS Department of Labor. It's at claimyr.com and they basically get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.
the nys department of labor payment system is so confusing!! took me weeks to figure out why my amounts kept changing. turns out i was reporting my hours wrong and they were deducting way more than they should have been. spent forever trying to get through to someone to fix it
If you're having trouble reaching NYS Department of Labor by phone, try using Claimyr at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling when I had payment issues to resolve.
ugh the whole system is so confusing!! I've been on unemployment for 2 months and still don't understand half the rules. Why can't they just make it simple???
The truth is that unemployment compensation has specific eligibility requirements that must be met continuously. You can't just qualify once and then ignore the ongoing requirements. This includes filing your weekly claims on time, reporting any income accurately, and maintaining your work search activities. Missing any of these can result in benefit suspension or overpayment issues.
Emily Sanjay
same thing happened to me
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Jordan Walker
Don't give up! I was disqualified initially because there was some confusion about my last day of work. My employer reported the wrong date to NYS Department of Labor and it made it look like I quit without notice. Once I provided my actual termination paperwork and explained the timeline, they reversed the disqualification. The whole thing took about 6 weeks but I got all my back pay. Make sure you keep filing your weekly claims even while the appeal is pending - that way if you win, you'll get benefits for those weeks too.
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