New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor about your employer account, I had luck using a service called Claimyr (claimyr.com). They helped me get through to an actual person when I had questions about my SUTA rates. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.

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Thanks, I'll check that out. I've been trying to call NYS Department of Labor for weeks about my account status and keep getting disconnected.

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Don't forget about quarterly deposits if your FUTA liability exceeds $500 in any quarter. You can't wait until year-end to pay everything. The IRS wants their money on time just like NYS Department of Labor does with state unemployment taxes.

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Just went through this exact situation last month! Unemployment benefits absolutely do NOT affect your credit score or show up on credit reports. The only way unemployment could indirectly affect your credit is if you miss payments on existing debts because the benefit amount isn't covering your expenses. But the actual receipt of UI benefits is completely separate from credit reporting.

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landlord here - we don't see unemployment benefits on background checks and honestly most of us understand that good tenants sometimes go through job transitions, as long as you can show you're actively looking for work and have some income coming in you should be fine

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That's really reassuring to hear from a landlord's perspective. I've been keeping detailed job search logs for NYS Department of Labor anyway so I can show I'm actively looking.

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whatever you do dont just quit without having another job lined up!! the unemployment system is so messed up right now, even if you qualify it takes forever to get approved and the weekly benefit amount is probably way less than your salary

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The NYS Department of Labor considers several factors for good cause including: unsafe working conditions, harassment, significant reduction in hours or pay, changes to job location that create hardship, and violation of labor laws by the employer. Document everything with dates and times. Also check if your employer has violated any wage and hour laws - unpaid overtime could strengthen your case significantly.

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That's really helpful - the unpaid overtime thing might be key for me. They've been making me stay late almost every day without paying the overtime rate.

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WAIT THIS IS HAPPENING TO OTHER PEOPLE TOO?? I thought I was the only one! My claim got flagged for 'review' and they said something about labor market conditions. I've been freaking out for days thinking I did something wrong with my job search log!

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Don't panic! When unemployment rates are very low, it can result in increased scrutiny but it doesn't mean you're disqualified. The key is documenting that you're genuinely available for work and making reasonable job search efforts given current market conditions.

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I had something similar happen but it turned out to be about my availability hours. With very low unemployment, they're stricter about making sure you're available during normal business hours when most jobs are available. Had to update my availability in the system.

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ugh the whole system is broken!! they denied my claim too when i had to quit to take care of my sick mom and it took forever to get through to anyone at NYS Department of Labor to even explain the appeal process. i was calling for weeks!

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If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my appeal questions answered instead of sitting on hold for hours.

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Wait, so there are different categories of unemployment? I thought unemployment was just unemployment. This whole time I've been wondering why some people get approved right away and others don't.

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Yes, there are different types. Involuntary (laid off, fired without cause) usually gets approved quickly. Voluntary (you quit) requires proving 'good cause.' There's also stuff like structural unemployment, frictional unemployment, but those are economic terms - for NYS Department of Labor purposes, it's mainly about voluntary vs involuntary.

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