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Had a similar issue last year when unemployment spiked in my area. I was having trouble reaching NYS Department of Labor to clarify job search requirements for my specific situation. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get clarity on whether I could count certain activities as valid work search contacts.
The unemployment rate affects everyone but NYS Department of Labor still expects you to follow all the rules exactly. I learned this the hard way when I got a disqualification notice for not meeting work search requirements even though there were hardly any jobs posted in my field. Had to go through the whole appeal process.
If you're having trouble getting through to NYS Department of Labor to get clarification on any disqualification issues, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a system that gets you connected without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand why my initial claim got flagged for adjudication.
The system is honestly set up to reject people. I got disqualified because they said I 'voluntarily quit' when I actually had to leave due to unsafe working conditions during construction. Took me 3 months and an appeal hearing to get it overturned. NYS Department of Labor assumes the worst about every claim.
The unemployment system is such a joke. They make it impossible to get real information and then wonder why people are frustrated. I've been dealing with NYS Department of Labor for months and still can't get straight answers about anything.
I had issues with my employer not properly reporting my UI contributions last year and it caused problems when I filed for unemployment. Couldn't get through to anyone at NYS Department of Labor for weeks to sort it out. Finally found this service called Claimyr that helped me get connected to an actual person at the unemployment office. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less frustrating than trying to call myself.
The whole system is just another way for them to take money out of our paychecks. I've been paying into unemployment for 15 years and never used it once, but god forbid I miss a payment...
Oliver Brown
I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.
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Mary Bates
•how much does something like that cost? seems like it should be free to talk to unemployment
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Oliver Brown
•The service itself has a cost but honestly it was worth it for me to get answers instead of spending weeks trying to get through on my own. The NYS Department of Labor system is just so overwhelmed.
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Clay blendedgen
Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!
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Vera Visnjic
•Yeah that's what I'm worried about. Maybe I should try to improve the situation at work first or at least build a stronger case if I do decide to leave.
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