New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.

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how much does something like that cost? seems like it should be free to talk to unemployment

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The service itself has a cost but honestly it was worth it for me to get answers instead of spending weeks trying to get through on my own. The NYS Department of Labor system is just so overwhelmed.

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Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!

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Yeah that's what I'm worried about. Maybe I should try to improve the situation at work first or at least build a stronger case if I do decide to leave.

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Had a similar issue last year when unemployment spiked in my area. I was having trouble reaching NYS Department of Labor to clarify job search requirements for my specific situation. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get clarity on whether I could count certain activities as valid work search contacts.

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Interesting, never heard of that service. Did they charge you for it?

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They do charge but it was worth it to actually talk to someone at NYS Department of Labor instead of being on hold forever or getting hung up on. Helped me avoid potential issues with my claim.

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The unemployment rate affects everyone but NYS Department of Labor still expects you to follow all the rules exactly. I learned this the hard way when I got a disqualification notice for not meeting work search requirements even though there were hardly any jobs posted in my field. Had to go through the whole appeal process.

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Oh no! Did you win your appeal? I'm definitely going to be extra careful with my documentation now.

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If you're having trouble getting through to NYS Department of Labor to get clarification on any disqualification issues, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a system that gets you connected without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand why my initial claim got flagged for adjudication.

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interesting, never heard of that service before. did they charge you for it?

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They do charge but it was worth it to actually talk to someone and get my issue resolved quickly instead of calling for weeks.

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The system is honestly set up to reject people. I got disqualified because they said I 'voluntarily quit' when I actually had to leave due to unsafe working conditions during construction. Took me 3 months and an appeal hearing to get it overturned. NYS Department of Labor assumes the worst about every claim.

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The unemployment system is such a joke. They make it impossible to get real information and then wonder why people are frustrated. I've been dealing with NYS Department of Labor for months and still can't get straight answers about anything.

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I feel you on that - the whole system seems designed to make you give up

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For what it's worth, the current unemployment rate in NY is around 4.2% which translates to roughly 400,000 people actively looking for work, but not all of them qualify for or are receiving UI benefits. The actual number receiving benefits is much lower than that.

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I had issues with my employer not properly reporting my UI contributions last year and it caused problems when I filed for unemployment. Couldn't get through to anyone at NYS Department of Labor for weeks to sort it out. Finally found this service called Claimyr that helped me get connected to an actual person at the unemployment office. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less frustrating than trying to call myself.

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Good to know there are options if I run into problems later. Hopefully my new employer is handling everything correctly.

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The whole system is just another way for them to take money out of our paychecks. I've been paying into unemployment for 15 years and never used it once, but god forbid I miss a payment...

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I get the frustration but it's insurance - you hope you never need it but you're glad it's there if you do. Better to have it and not need it than need it and not have it.

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