New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Wait I'm confused - if you're applying for disability doesn't that mean you CAN'T work? How can you also say you're able and available for work for unemployment? This seems like fraud to me.

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It's not fraud if you're honest about your limitations. Disability and unemployment have different definitions of 'unable to work.' You can be disabled from your previous job but still able to do other types of work. The key is transparency with both agencies.

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I guess that makes sense but it still seems risky. What if they find out later?

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OP definitely look into this more before filing. I know someone who got in trouble for collecting both even though they thought they were doing everything right. The rules are super confusing and NYS Department of Labor doesn't always explain things clearly.

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The NYS Department of Labor phone lines have different hours than the online system. If you need to speak to someone, they're typically open Monday-Friday 8am-5pm, but the my.ny.gov portal for weekly claims is always available. Just make sure you file before your weekly deadline.

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Speaking of phone lines, I've been trying to reach them for weeks about my adjudication issue and can never get through. The hold times are insane and half the time I just get disconnected.

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I had the same problem with getting through to NYS Department of Labor by phone. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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I always file mine on Sunday nights just to be safe. The system is usually pretty fast then and I don't have to worry about forgetting during the week.

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Tell her to be prepared for the job search requirements too. Even with partial unemployment, she'll need to be actively looking for work and keep a log of her job search activities. NYS Department of Labor requires a certain number of work search contacts each week.

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Good point! Do you know how many job contacts she needs to do per week? And does applying online count the same as going to businesses in person?

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the whole system is so confusing honestly. i wish they made it clearer when people are eligible instead of making us guess and file appeals later

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The whole online system is honestly pretty terrible but it's your only real option. Don't expect it to work smoothly - I had to restart my application three times because it kept crashing. And good luck if you need to talk to an actual person at NYS Department of Labor, their phone system is basically designed to hang up on you.

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Just wanted to add that once you file your initial claim, you'll need to file weekly claims every week to keep getting benefits. Don't forget about that part! The weekly claims are much shorter but you have to do them consistently.

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Good point! How do I know when to start filing the weekly claims?

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You'll get instructions after your initial claim is processed. Usually they'll send you a letter or email with your claim number and weekly claim schedule.

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Zara Shah

Just want to add that you should also look into partial unemployment benefits if you're still working those 15 hours. You might be able to collect some benefits while still working the reduced schedule, which could buy you time to find a better job without having to quit immediately.

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I didn't know that was an option either! Would I qualify for partial benefits with such a big hour reduction?

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ugh the whole unemployment system is so confusing. why cant they just make it simple - if you need help you get help!

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