New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - when you file for unemployment make sure you have all your employer information ready including exact dates and addresses. NYS Department of Labor will contact your previous employer to verify everything so accuracy is important. Any mistakes can delay your claim approval.

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The whole system is designed to make you give up honestly. They ask for so much documentation and then take forever to process anything. But stick with it because the benefits do help while you're looking for work.

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This is so true! Took them 3 weeks just to process my initial claim and I was stressing the whole time.

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This is exactly why the unemployment system is so confusing! They use all these technical terms but don't explain what they actually mean. I spent weeks thinking I had to calculate something myself before realizing the system does it automatically. The NYS Department of Labor really needs better instructions on their website.

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If you're having trouble reaching someone at NYS Department of Labor to clarify these kinds of questions, I had good luck using claimyr.com - it's a service that helps you get through to an actual agent without waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to verify my partial benefit calculations were correct.

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Just went through this same confusion last month! The weekly certification form is asking for your GROSS earnings, not asking you to calculate any rates. Report exactly what you earned before taxes and the NYS Department of Labor system automatically applies their partial benefit formula. Don't overthink it - just be honest about your earnings and let the system do the work.

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THE SYSTEM IS SO CONFUSING THO! Like why don't they explain this stuff better?? I spent weeks thinking I was gonna get arrested or something for filing while working. NYS Department of Labor website makes it sound like you can ONLY file if you're completely unemployed but that's not true at all!

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I totally agree the messaging could be clearer. The partial unemployment program isn't well publicized even though it helps so many people who have reduced hours.

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Just make sure you understand the job search requirements too. Even on partial unemployment you usually still need to do work search activities, though they might be reduced since you're already working.

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I think you're overthinking this. If your employer put you on standby then you're good. I was on standby for like 3 months and never had any issues.

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Actually the bigger issue is that when unemployment is low, they sometimes reduce the maximum benefit duration or tighten eligibility rules. I went through this in 2019 when the rate was around 3.5%. Had to appeal a disqualification because they said I wasn't making enough effort to find work even though I was following all the rules.

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Wait, they can just change the rules like that? That seems really unfair.

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I've been trying to get through to NYS Department of Labor for weeks about my partial claim and their phone lines are always busy. It's so frustrating when you need help understanding the system and can't reach anyone!

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I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by calling for you. I used it last month when my claim got stuck in adjudication and actually got connected to someone within a few hours. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending all day hitting redial!

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just a heads up - make sure your employer didn't lay you off for misconduct or anything like that because then you won't be eligible at all. but if it's just slow business and hour cuts you should be fine

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