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This is exactly why the unemployment system is so confusing! They use all these technical terms but don't explain what they actually mean. I spent weeks thinking I had to calculate something myself before realizing the system does it automatically. The NYS Department of Labor really needs better instructions on their website.
If you're having trouble reaching someone at NYS Department of Labor to clarify these kinds of questions, I had good luck using claimyr.com - it's a service that helps you get through to an actual agent without waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to verify my partial benefit calculations were correct.
Just went through this same confusion last month! The weekly certification form is asking for your GROSS earnings, not asking you to calculate any rates. Report exactly what you earned before taxes and the NYS Department of Labor system automatically applies their partial benefit formula. Don't overthink it - just be honest about your earnings and let the system do the work.
THE SYSTEM IS SO CONFUSING THO! Like why don't they explain this stuff better?? I spent weeks thinking I was gonna get arrested or something for filing while working. NYS Department of Labor website makes it sound like you can ONLY file if you're completely unemployed but that's not true at all!
I think you're overthinking this. If your employer put you on standby then you're good. I was on standby for like 3 months and never had any issues.
Actually the bigger issue is that when unemployment is low, they sometimes reduce the maximum benefit duration or tighten eligibility rules. I went through this in 2019 when the rate was around 3.5%. Had to appeal a disqualification because they said I wasn't making enough effort to find work even though I was following all the rules.
I've been trying to get through to NYS Department of Labor for weeks about my partial claim and their phone lines are always busy. It's so frustrating when you need help understanding the system and can't reach anyone!
I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by calling for you. I used it last month when my claim got stuck in adjudication and actually got connected to someone within a few hours. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending all day hitting redial!
Ethan Taylor
Just to add - when you file for unemployment make sure you have all your employer information ready including exact dates and addresses. NYS Department of Labor will contact your previous employer to verify everything so accuracy is important. Any mistakes can delay your claim approval.
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Yuki Ito
The whole system is designed to make you give up honestly. They ask for so much documentation and then take forever to process anything. But stick with it because the benefits do help while you're looking for work.
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Carmen Lopez
•This is so true! Took them 3 weeks just to process my initial claim and I was stressing the whole time.
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