New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been dealing with NYS Department of Labor for months and honestly their coding system is confusing as hell. Half the time representatives give different explanations for the same codes. At least code 10 seems to be consistently regular benefits from what I've experienced.

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So frustrating trying to get through to them on the phone! I waited 3 hours last week just to ask about a simple question. Actually found this service called Claimyr that calls them for you - check out claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much time and stress.

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Interesting, never heard of that before. Might be worth looking into since calling them directly is such a nightmare.

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Program code 10 = regular UI benefits. You're good to go! Just make sure you're documenting your job search activities properly since they can audit that stuff.

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Just remember they also deduct taxes if you elect to have them taken out. I made the mistake of not having taxes withheld and owed a bunch at tax time. You can change this anytime though through your online account.

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Good point! I did elect to have the 10% federal tax withheld but wasn't sure about state taxes. Do they withhold NY state taxes automatically?

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No, NY doesn't automatically withhold state taxes from unemployment. You have to pay quarterly estimated taxes or set aside money for when you file your return.

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The whole system is designed to confuse people I swear. They could make this so much clearer on the website instead of using all this bureaucratic language that nobody understands.

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I agree the presentation could be better, but the information is all there if you know where to look. The Unemployment Insurance Handbook on the NYS Department of Labor website has detailed explanations of all the calculations.

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I had such a hard time getting through to anyone at NYS Department of Labor when my claim got stuck in adjudication. Spent hours calling and either got busy signals or got disconnected. Finally found this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to get my case reviewed.

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interesting, never heard of that before. was it expensive?

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Worth it for me since I couldn't afford to keep missing work trying to call them. Much easier than sitting on hold for hours.

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just apply online at labor.ny.gov, its not that complicated. you'll need to do weekly claims every week too or they stop paying you

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I had trouble reaching NYS Department of Labor during my layoff situation last year - kept getting busy signals and disconnected calls. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers about my claim status when the online system wasn't updating.

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Interesting, I might need to try that if my adjudication drags on much longer. Did they charge you for it?

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They focus more on the value of getting through rather than cost - honestly worth it when you're stressed about bills and need real answers about your claim.

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The whole system is a joke during mass unemployment. They act like they're prepared but then everything crashes when people actually need it. I was unemployed for 6 months in 2020 and the website was down half the time.

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Wait, so if you quit you can still get unemployment? I thought only people who got fired or laid off could collect benefits. This is confusing.

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You can get benefits if you quit for 'good cause' - things like unsafe working conditions, harassment, discrimination, or significant changes to your job that you didn't agree to. But you have to prove it was good cause, which is why documentation is so important.

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Just wanted to say good luck with your appeal! Hostile work environment is definitely good cause if you can prove it. Make sure you have everything organized before your hearing.

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