New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor to ask about retraining programs until I found claimyr.com - they help you get through to actual agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.

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Thanks for the tip! I've been trying to call for weeks about training programs but keep getting disconnected.

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Just want to add that seasonal unemployment is super common in New York - construction, tourism, agriculture. NYS Department of Labor has specific provisions for seasonal workers but you still have to meet the job search requirements even if you know you'll go back to the same employer next season.

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Wait I'm confused - if I'm working part time while on unemployment, does that time count toward starting a new claim later? I thought you couldn't work while collecting benefits?

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You can work part-time while collecting unemployment as long as you report it on your weekly claims and don't exceed the earnings threshold. Those wages do count toward establishing a new benefit year if you earn enough total.

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This exhaustee status is so confusing! When I hit 26 weeks they just stopped my payments with barely any explanation. Had to figure out everything myself.

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DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim or delay it for months. I've been fighting with NYS Department of Labor for over a year about an overpayment that makes no sense. They claim I owe them $2,800 but won't explain how they calculated it. Save every document and screenshot everything because they will change your information without telling you.

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That's really frustrating but most people don't have those kinds of problems. The system works fine for the majority of claimants.

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Just wanted to add that you'll also need to register for work search once your claim is approved. You'll need to apply for jobs and keep a log of your search activities. The requirements changed recently so make sure you understand what you need to do to maintain your benefits.

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If you're having trouble getting through to NYS Department of Labor to check your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected. Might be worth checking out if you need to talk to someone about your specific calculation.

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I'll look into that if I can't get answers through the regular website. Thanks for the suggestion!

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The NYS Department of Labor system is so confusing with all these calculations! Why can't they just tell you upfront what you'll get? I spent forever trying to figure out my benefit amount when I filed last month. Still waiting for my first payment too even though my claim was approved.

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If you're having trouble reaching someone at NYS Department of Labor to ask specific questions about your transition back to work, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I needed to clarify some confusing rules about reporting my new job.

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Interesting, I've been trying to call for weeks but can never get through. Did you have to pay for that service?

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just stop filing when you start working full time its not that complicated. the system will figure itself out

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That's not correct advice. You should continue filing and reporting your work until NYS Department of Labor determines you're no longer eligible. Stopping abruptly without proper reporting could cause issues.

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