Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This is EXACTLY what's wrong with the NYS Department of Labor system! They approve your claim to make their numbers look good but then hold up payments for weeks with no explanation. I've been dealing with this bureaucratic nightmare for months. They don't care that people have bills to pay!
I feel you on this. The whole system is broken.
Check your bank account again - sometimes the deposit comes through with a weird description that doesn't obviously look like unemployment. Mine showed up as 'NYS DOL UI BENEFIT' or something like that and I almost missed it.
I've been checking multiple times a day. Definitely no deposits coming through.
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ugh the NYS Department of Labor system is such a pain though. took me forever to get through when i applied last year and then they put my claim in adjudication for no reason
If you run into issues reaching someone at NYS Department of Labor by phone, I used claimyr.com last time I needed to talk to an agent. They have this system that calls you back when they get through instead of you sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration.
One thing to keep in mind - you'll need to certify for benefits every week and meet the job search requirements. That means applying to at least 3 jobs per week and keeping a log of your search activities. The NYS Department of Labor takes this seriously so make sure you're actually looking for work, not just going through the motions.
Good to know about the job search requirement. Is there a specific format for the log or can I just keep track however I want?
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One thing that really helped me when I was trying to reach NYS Department of Labor about my benefit calculation was using this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of dealing with the busy signals and disconnections. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and I got my questions answered in like 20 minutes.
Never heard of that but sounds useful. The NYS Department of Labor phone system is absolutely terrible.
Don't forget you also have to meet the job search requirements to keep getting your unemployment pay. NYS Department of Labor requires you to make at least 3 job contacts per week and keep a log of your search activities. They can ask to see your job search log at any time, so make sure you're documenting everything properly.
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Wait I thought it was higher than that? I could swear I saw $520 somewhere on the my.ny.gov site...
You might be looking at an old page or thinking of a different benefit type. The regular UI maximum has been $504 for 2024. Sometimes the site has cached pages that show older amounts.
Just to add - that $504 is before taxes if you choose to have them withheld. You can elect to have 10% federal tax taken out when you certify your weekly claims. Also make sure you understand the job search requirements because they will audit those and if you don't have proper documentation in your job search log, they can disqualify you.
Good point about the taxes. I'll probably have them withhold since I don't want a big tax bill next year.
Savannah Weiner
THE WHOLE SYSTEM IS A JOKE! They make it impossible to reach anyone and then close early. I've been trying to resolve an overpayment issue for MONTHS and can never get through. These offices should be open evenings and weekends for working people!
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Levi Parker
•I feel your pain but getting angry won't solve the problem. The system is overwhelmed but there are ways to work with it.
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Libby Hassan
Just went through this same thing with finding office hours. Most close between 4-5 PM but some locations have weird schedules. The Buffalo office I went to was only open Tuesday-Thursday for walk-ins. Best bet is to call the general number and ask for your local office hours.
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