New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Had the same confusion when I first filed! If you're having trouble getting through to NYS Department of Labor to ask questions like this, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected.

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Thanks for the tip! I might need that if I run into problems with my claim.

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Just to add - when you're looking at your NYS Department of Labor account, you might see 'UI' used as an abbreviation. Don't let that throw you off. Whether it says unemployment, unemployment insurance, UI, or unemployment benefits, it's all the same program and the same money.

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just apply and see what happens!! worst they can do is say no. i got approved even though i thought i wouldnt qualify. the system is so confusing anyway that sometimes you get lucky

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While it's true that applying doesn't hurt, it's better to understand the rules first. If you get benefits you're not entitled to, you might have to pay them back with penalties.

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Yeah I was in a similar situation with reduced hours. You might qualify for partial unemployment benefits if your hours were significantly cut. The key is that your weekly earnings have to be less than your weekly benefit amount. NYS Department of Labor has worksheets to calculate this but honestly their website is pretty confusing to navigate.

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I had such a nightmare trying to get through to NYS Department of Labor to ask about my benefit calculation last year. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was so much easier than trying to call myself.

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How much did that cost though? I hate paying for something that should be free government service.

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I get that frustration but honestly it was worth it for me. The time I saved and stress I avoided trying to get through on my own made it worthwhile. Plus the agent was able to answer questions I couldn't find answers to online.

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Just want to add that the maximum can change each year so always check the current rates. Also restaurant workers sometimes have issues with the way tips are reported affecting their benefit calculation, so make sure all your tip income was properly reported to get the full benefit amount you're entitled to.

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The unemployment tax system is such a scam anyway!!! Companies pay pennies compared to what they save by laying people off instead of keeping them employed. Meanwhile we're all scrambling to survive on half our wages. The whole system is designed to benefit employers not workers

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I get the frustration but at least the system exists. Without employer contributions there wouldn't be any unemployment benefits at all.

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Just to add some specifics - in NY the employer tax rate ranges from about 0.6% to 9.9% of their payroll depending on their experience rating. New employers start at around 3.4%. But again, this is totally separate from your claim process. Focus on gathering your employment documentation and be ready to file as soon as your last day of work happens.

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I had trouble reaching NYS Department of Labor to get clarification on my disqualification. The phone lines are always busy and online messages take forever. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.

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Never heard of that before. Does it actually work or is it just another scam?

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It's legit. They basically handle the calling for you and connect you when an agent is available. Really helpful when you need to talk to someone at NYS Department of Labor about your specific case.

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The whole system is ridiculous honestly. They disqualify people left and right for the smallest reasons then make you jump through hoops to prove you deserve benefits you already paid into through your taxes!!

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I feel you on this. The bureaucracy is insane sometimes.

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