New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miguel Silva

Can someone explain the three types of unemployment NYS Department of Labor recognizes?

I'm trying to understand my claim better and keep seeing references to different types of unemployment. My coworker mentioned there are three main categories that NYS Department of Labor uses when processing claims. I was laid off from my manufacturing job last month due to company downsizing, but I'm not sure which category I fall into. Does anyone know what the three types of unemployment are and how they affect your claim status? I want to make sure I'm filling out my weekly claims correctly.

I had trouble reaching NYS Department of Labor to get clarification on my claim type last year. Spent weeks trying to get through on the phone. Finally used Claimyr.com to connect with an agent - they have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Got through to someone within a day and they explained exactly which category my layoff fell under and how it affected my weekly claim requirements.

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Really? I've been trying to reach someone for two weeks about my adjudication. Did they charge you anything for that service?

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There is a fee but honestly it was worth it to finally talk to someone who could explain my situation properly. Way less stressful than calling the main number over and over.

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Don't overthink it too much! The unemployment office just wants to know you lost your job through no fault of your own. Whether its structural or cyclical or whatever doesn't really change your benefits amount or duration. Just be honest on your weekly claims about looking for work and you'll be fine.

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Thanks, I guess I was making it more complicated than it needs to be. Just want to make sure I don't mess anything up with my claim.

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Miguel Alvarez

Lost my job after NY minimum wage increase - does this affect my NYS Department of Labor unemployment claim?

My employer let me go last month right after the latest minimum wage hike went into effect here in NY. They said they couldn't afford to keep all the staff at the new rates. I filed for unemployment but I'm worried this might affect my claim somehow since the job loss was related to the wage increase. Has anyone dealt with this situation before? Will NYS Department of Labor consider this a valid reason for benefits or could they say it's my fault for supporting higher wages? I really need these benefits while I look for new work.

I went through something similar when my hours got cut to almost nothing after wage increases. Even if it's not a full layoff, significant hour reductions can qualify you for partial unemployment benefits. Make sure you're reporting any hours you do work when you file your weekly claims.

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wait so if your boss fires everyone because wages went up that's not your fault? i thought unemployment was only if you got fired for no reason

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Diego Flores

What is the rate of unemployment benefits in NYS - confused about weekly payment amounts

I'm trying to figure out what the current rate of unemployment benefits is in New York State. I just filed my claim last week and I'm seeing different numbers everywhere. The NYS Department of Labor website mentions something about a weekly benefit rate but it's not clear to me how they calculate it. Does anyone know what the actual payment rate is for 2025? I worked in retail making about $18/hour before I got laid off and I'm trying to budget for the next few months while I look for work.

THE WHOLE SYSTEM IS A JOKE!!! They make you jump through hoops just to find out what you're entitled to. I've been waiting 2 WEEKS just to get my monetary determination and when I call they say my claim is under review. Under review for WHAT?? This is exactly why people lose faith in government programs.

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I feel you, the wait times are brutal right now

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also remember you gotta do the weekly claims to actually get paid even after your rate is determined. dont forget about that part or you'll miss payments

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Miguel Harvey

What is the percent of unemployment rate for NYS Department of Labor calculations?

I'm trying to understand how the NYS Department of Labor calculates unemployment percentages for my area. I keep seeing different numbers online and I'm not sure which ones are official. Does anyone know where to find the current unemployment rate that NYS Department of Labor uses? I'm wondering if this affects my weekly claim or job search requirements somehow. My case worker mentioned something about local unemployment rates but didn't explain what that meant for my benefits.

The unemployment rate in my area just hit 5.1% and honestly the job market is TERRIBLE right now. I've been on unemployment for 6 months and can barely find anything that pays decent. The NYS Department of Labor keeps pushing these job fairs but half the employers there are offering minimum wage with no benefits.

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Same situation here! The numbers they publish don't reflect how hard it actually is to find work that pays enough to live on.

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just looked it up and my county shows 4.7% unemployment but feels way higher than that honestly

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Amina Sow

What does unemployment mean for NYS Department of Labor benefits - confused about eligibility

I'm really confused about what unemployment actually means when it comes to NYS Department of Labor benefits. My job ended last month and I keep hearing different things from people about what qualifies you for UI. Some people say you have to be completely out of work, others say you can work part time and still get benefits. I tried looking on the my.ny.gov website but it's really confusing with all the legal language. Can someone explain in simple terms what unemployment means for getting benefits? Do I qualify if I'm working a few hours a week at a temp job while looking for full time work?

unemployment basically means your not working full time anymore and looking for work, thats it. if you lost your job you probably qualify unless you got fired for something really bad

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THE WHOLE SYSTEM IS SET UP TO CONFUSE PEOPLE! They make the language so complicated on purpose so people give up and don't claim benefits they're entitled to. I've been dealing with NYS Department of Labor for years and they change the rules constantly. Don't let them intimidate you - if you lost your job file a claim and let THEM figure out if you qualify or not!

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I feel this so much. The my.ny.gov website is like reading a foreign language sometimes.

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