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The whole system is a nightmare. I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Half the time their website doesn't work properly and when you finally get someone on the phone they give you different answers than the last person you talked to.
I had such a hard time getting through to NYS Department of Labor when I was trying to check on my claim status after filing. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference when I needed to verify some information about my termination reason.
File now! I was fired last month for 'performance issues' too and was worried about the same thing. Turned out my employer didn't even contest it. But even if they do, NYS Department of Labor will investigate and make a determination. In the meantime you can still receive benefits pending the decision.
If you're having trouble getting through to NYS Department of Labor to check your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected. Might be worth checking out if you need to talk to someone about your specific calculation.
Sofia Ramirez
The system is so messed up!!! I know people who quit for way less serious reasons and somehow got unemployment while others who had legitimate harassment cases got denied. It's like playing the lottery with NYS Department of Labor adjudication. The whole process is designed to deny as many claims as possible.
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Dmitry Popov
You should definitely explore your options first. Document everything, maybe file complaints with HR or your state labor department about the working conditions. Even if you do end up quitting, having that paper trail will help your case if you apply for unemployment benefits.
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