New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is completely broken. They'll tell you 2-3 weeks but that's total BS. I know people who waited 2+ months just for an initial determination. And don't even get me started on trying to reach them by phone - it's designed to frustrate you into giving up.

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I feel your pain but some people do get processed quickly. My cousin got approved in 12 days last month. I think it really depends on your specific situation and how busy they are.

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Just keep filing your weekly claims while you wait! That's super important. Even if your initial claim is still processing, you need to certify each week or you'll lose those benefits permanently. I made that mistake early on and lost 3 weeks of payments.

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The base period thing caught me too - I thought if I worked and paid into unemployment I'd automatically qualify but there's all these weird timing rules. Make sure when you reapply you wait until you have enough quarters of earnings in your base period.

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Wait I'm confused about the base period thing too. If someone worked for 6 months wouldn't that be enough? How many quarters do you need exactly? I might have the same problem when my temp job ends next month.

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You need earnings in at least 2 quarters of your base period, and your total base period wages need to be at least 1.5 times your highest quarter. It's not just about how long you worked but when you worked relative to when you file your claim.

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ugh the whole unemployment system is such a mess. took me FOREVER to even get my first payment and then when i called to ask about the amount they gave me the runaround for hours. the average payment doesnt matter if you cant even get approved in the first place!!

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Based on what I've seen from friends and family, most people I know get somewhere between $250-350 per week. Really depends on what you were making before though.

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I had this exact problem last year and couldn't get through to NYS Department of Labor on the phone for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look at my wage history and confirm I could file a new claim.

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Interesting, never heard of that before. How does it work exactly?

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sounds too good to be true but honestly anything is better than trying to call nys department of labor myself

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good luck with the new claim! the process takes forever though so don't expect anything quick

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Had a nightmare trying to reach someone at NYS Department of Labor to ask about this exact question last month. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me through to an actual agent who explained everything clearly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.

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Wow never heard of that before, does it actually work? I've been trying to get through to NYS Department of Labor for weeks about my pending claim.

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Whatever you do, don't just quit without having a solid plan. Even if you think you have good cause, there's always a risk the NYS Department of Labor will see it differently. Maybe try to get fired instead? I know that sounds weird but sometimes it's better for your unemployment case.

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I wouldn't recommend trying to get fired - that could backfire if they fire you for misconduct. Better to document everything and consult with someone who knows the system before making any decisions.

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