New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly depends on how bad your attendance was and if you warned them about your problems ahead of time. I got fired for attendance but got benefits because I had told my manager about my kid's medical appointments and they said it was fine then fired me anyway. the key is showing you tried to work with them

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File anyway! worst case they say no but at least you tried. my friend got approved after being fired for attendance and she was shocked

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Yeah that's what I'm thinking. I've got nothing to lose at this point and I really need the income while I look for another job.

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The whole system is rigged against workers anyway. Whether you quit or get fired, they'll find some excuse to deny your claim. I've seen people get denied for the most ridiculous reasons. NYS Department of Labor just wants to save money.

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While the system can be frustrating, it's not accurate to say it's completely rigged. Many people do successfully receive benefits when they qualify. The key is understanding the rules and having proper documentation.

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If you're really in an abusive situation, talk to HR first if your company has an HR department. File a formal complaint. That creates a paper trail that could help your case if you do end up quitting for good cause. Also look into whether your state has whistleblower protections.

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Ellie Kim

The key thing is whether your employer can prove willful misconduct. NYS Department of Labor looks at factors like whether you knew the rule, whether you had prior warnings, and if your actions were intentional. A first-time policy violation rarely meets their threshold for disqualification unless it involved something serious like theft, violence, or illegal activity.

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It was nothing like that - just a disagreement about how I handled a customer situation. No prior warnings either.

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ugh the unemployment system is so frustrating when you're already stressed about losing your job. took them forever to decide my case too but I eventually got approved

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Liam Duke

Same boat here - filed 2 weeks ago and still waiting. The uncertainty is the worst part when you're counting on that money.

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Same boat here - filed 2 weeks ago and nothing yet. At least we're not alone in this waiting game I guess.

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I had trouble getting through to NYS Department of Labor to ask about this exact question when I was filing my claim. The phone lines are always jammed and the website doesn't really explain the funding clearly. I ended up using Claimyr (claimyr.com) which got me connected to an actual agent who explained how the employer tax system works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than spending hours on hold trying to get basic information.

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Never heard of that service but might be worth it. I spent 3 days trying to get through to someone at NYS Department of Labor just to understand my benefit calculation.

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my company had massive layoffs last year and our HR explained that their unemployment insurance rates went up because of it. kinda makes sense that the companies causing more claims pay more into the system

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