New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I think you're overthinking this. Every administration has unemployment issues and NYS Department of Labor has always been slow. Just keep filing your weekly claims and wait it out. The system is what it is regardless of who's in washington

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This! People always want to blame politics but unemployment bureaucracy has been broken forever lol

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Actually there WERE significant changes to unemployment systems nationwide during the transition period, including extensions of federal programs and new eligibility requirements. NYS Department of Labor had to implement these changes rapidly which caused processing delays and system glitches. Most of those issues were resolved by late 2021 but some procedural changes remain in effect.

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Do you know what specific changes are still in effect? I want to make sure I'm following all the current requirements for my claim.

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yeah you should be fine for benefits. i got fired for failing a drug test years ago and still got unemployment (different situation but point is they dont just deny everyone who gets fired). background check stuff is usually not considered work misconduct unless you lied about it which it sounds like you didn't

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One more thing - when you file, be prepared for the employer to contest your claim. They might argue it was misconduct even though it wasn't work-related. If that happens, you'll get a chance to explain your side during the adjudication process. Keep any documentation showing you disclosed the background information during hiring.

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Good point about keeping documentation. I do have emails from when I first disclosed everything to HR during the hiring process.

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Ugh the NYS Department of Labor system is such a nightmare to deal with especially when you quit. They make you jump through so many hoops and the phone lines are always busy. I've been trying to get through to them for weeks about my own claim issues and can't reach anyone!

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I was having the same problem getting through to NYS Department of Labor until someone told me about this service called Claimyr (claimyr.com). They basically call on your behalf and get you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone within a couple hours when I'd been trying for weeks on my own.

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just wanted to say i feel for you because retail managers can be the worst!! my friend quit her job at a clothing store because of scheduling issues too and she didnt get benefits but every situation is different i guess

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WAIT so if employers don't want their tax rate to go up they might lie about why you left??? That seems so unfair! What if they say I quit when I was actually laid off?

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If your employer provides false information, you can appeal and provide documentation proving you were laid off. Keep any emails, termination letters, or witness information that supports your case.

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My sister went through this whole thing last year when her restaurant closed down. The owner tried to say everyone quit instead of admitting he had to lay people off. She had to appeal but eventually got her benefits approved. The key is having proof of what really happened.

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The funding structure is: employers pay State Unemployment Tax (SUTA) to NYS Department of Labor based on their payroll and claims history. There's also Federal Unemployment Tax (FUTA) that helps fund the system administration. During normal times, no general tax revenue is used. However, during recessions when the trust fund runs low, the state may need to borrow from federal government or use other funding sources.

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This is super helpful! So under normal circumstances, my state income tax isn't funding unemployment benefits at all?

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Correct - your state income tax doesn't directly fund regular UI benefits. The system is designed to be self-sustaining through employer contributions.

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I've been trying to get through to NYS Department of Labor for weeks to ask questions about my claim and couldn't reach anyone. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration with the phone system.

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interesting, might try that if i need to call them again. the phone lines are always busy

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