New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor to discuss your employer account or experience rating, I had luck using Claimyr (claimyr.com) to get through to an actual person. They have this demo video (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of calling and getting busy signals when I needed to clarify some claim details.

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Wait, does that service work for employers too? I thought it was just for people filing claims.

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Yeah it works for employer questions too - basically helps you get through to the right department instead of sitting on hold forever.

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As long as you respond to NYS Department of Labor within the timeframe they give you (usually 10 days), you should be fine. The key is being honest about the separation reason. Layoffs due to lack of work are pretty standard and shouldn't cause any issues with the claims.

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good luck with the system... been waiting 6 weeks for my adjudication to clear and still nothing. the nys department of labor is a nightmare

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Just went through this process myself last month. The whole thing took about 6 weeks from filing to getting my first payment. Had to deal with identity verification which added extra time. Make sure you file your weekly claims on time every week even if your initial claim is still pending - you can't go back and file late weeks.

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6 weeks?! how are people supposed to survive that long without income... this system is broken

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Wait, am I supposed to be doing 3 job searches every single week?? I thought it was just when they asked for it during the weekly claim! This is so stressful, what if I haven't been doing enough and they find out? Can they make me pay back benefits??

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Yes, it's 3 job contacts per week and you need to keep records. But don't panic - if you haven't been doing it consistently, just start now and maintain good records going forward. They typically only audit job search records if there's a specific issue with your claim.

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been on unemployment twice and the max you can get depends on what you made before. there's no magic trick to get more money than what the formula calculates based on your wages. just file on time and follow the rules

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It really depends on your total income for the year. If unemployment was your only income and it wasn't that much, you might not owe anything. But if you had other jobs plus the UI benefits, yeah it could push you into owing taxes if you didn't have enough withheld.

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I had a part time job for a few months after I got back to work, so I guess that means I'll probably owe something. This sucks.

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just looked at my 1099-G and it shows $0 in the federal tax withheld box... does that mean im screwed???

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If you're having trouble getting through to the NYS Department of Labor when you have questions about claim statuses like this, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I needed to talk to someone about my adjudication status and actually got through instead of sitting on hold for hours.

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Interesting, I might need to check that out if I run into any issues. The phone lines are always so busy when I try to call.

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The processing - web status is just part of their normal workflow. Once it clears processing, you'll see it change to released and then your payment will be deposited according to your usual schedule. Don't stress about it unless it stays in processing for more than a week - that would indicate a potential issue that might need follow-up.

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