New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're struggling to get through to NYS Department of Labor about employer issues, I had success using a service called Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It's mainly for claimants but I used it when I couldn't get answers about a separation dispute and needed to speak with someone urgently. Way better than sitting on hold for hours.

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Interesting - I didn't know they helped with employer calls too. The NYS Department of Labor phone system is definitely frustrating when you need quick answers about claim disputes.

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The whole system seems designed to favor employees over employers tbh. We document everything now - attendance, performance issues, policy violations. Because when someone files for unemployment after you fire them, you better have good documentation or NYS Department of Labor will side with the employee every time. It's like guilty until proven innocent.

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Documentation is key! We learned this the hard way. Now we require written warnings and keep detailed records of all disciplinary actions.

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UGH the whole system is such a nightmare though! I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status and the phone just rings forever or I get disconnected. How are you supposed to get answers when you can't even talk to a human being?

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I had the exact same problem until someone told me about this service called Claimyr (claimyr.com). They actually get you connected to a real NYS Department of Labor agent on the phone. I was skeptical at first but tried it and got through in like 20 minutes after weeks of trying myself. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Seriously saved my sanity dealing with this whole unemployment mess.

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btw make sure you start looking for work right away because they require you to do job searches every week. i think its like 3 work search activities per week now

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Good point, I'll start applying places tomorrow. Do I need to keep records of where I apply?

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Yes, definitely keep a job search log. NYS Department of Labor can request it at any time and if you can't provide documentation of your work search activities, they can disqualify you from benefits.

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wait so they take taxes out automatically?? I thought I had to pay those back at the end of the year. this is so confusing

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No, tax withholding is optional. When you file your weekly claim, there's a question asking if you want 10% federal taxes withheld. You can choose yes or no each week.

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The whole system is ridiculous. They make you wait weeks just to find out how much you'll get and then half the time the calculations are wrong anyway. I've been fighting with NYS Department of Labor for months over my benefit amount.

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unemployment is basically the government paying you while you look for a new job but its not that much money and theres a ton of paperwork. you have to file every week and prove youre looking for work or they cut you off. the whole system is designed to make it hard to get benefits honestly

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The 2025 process is much more digital than it used to be. Everything goes through the my.ny.gov portal now. One thing that catches people off guard is that your first payment might be delayed if you have any issues during adjudication - like if they need to verify your employment history or reason for separation. That's when having a way to contact NYS Department of Labor directly becomes really important.

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What kind of issues cause delays? I was laid off so it should be straightforward, right?

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I had such a hard time reaching anyone at NYS Department of Labor when I needed to speak to someone about my adjudication issues. After weeks of busy signals and dropped calls, I found this service called Claimyr (claimyr.com) that actually got me connected to a real person within minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone urgently about your appeal.

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Never heard of that before but honestly anything is better than sitting on hold for hours just to get disconnected

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This is exactly why the unemployment system is broken! Employers lie all the time because there's basically no penalty for false reporting. Meanwhile honest workers like you have to jump through hoops and wait months just to get benefits you're entitled to. The whole system protects businesses over workers.

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While the system definitely has issues, there are penalties for employer misrepresentation. If you win your appeal, your employer's unemployment tax rate can increase. The problem is proving intent vs. clerical errors.

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