Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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i tried calling the rochester office last month and they told me everything has to be done online now unless you have some special circumstance. save yourself the trip
What counts as a special circumstance? I'm having trouble with the online system and keep getting error messages.
If you're having technical issues with the online system, you can try calling the NYS Department of Labor customer service line, but honestly the wait times are brutal. I had success using Claimyr (claimyr.com) to get through to an actual agent when I couldn't resolve my filing issues. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
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UGH this is so frustrating! I've been trying to get through to NYS Department of Labor for WEEKS about my own claim and their phone system is impossible. Every time I call I either get disconnected or sit on hold for hours. Has anyone found a way to actually talk to a real person there?
I had the same problem until someone told me about Claimyr (claimyr.com). It's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but I was able to get through in like 20 minutes after weeks of trying myself. Really helped me resolve my adjudication issue.
Interesting, I'll check that out. At this point I'm willing to try anything to get answers about my claim status.
Just want to add - make sure you understand the difference between being fired for cause vs. being laid off. If your hours are getting cut that badly, they might actually be laying you off rather than firing you, which would definitely make you eligible for benefits. Also remember you have to do your weekly claims and job search requirements even while your initial claim is being reviewed.
Good point about the layoff vs firing distinction. They haven't officially said anything about layoffs but with how much they've cut everyone's hours it almost feels like they're trying to force people to quit.
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The phone situation with NYS Department of Labor is absolutely ridiculous!! I've wasted HOURS trying to reach someone about a simple question about my job search log. The automated system is useless and the hold times are insane. There's got to be a better way to handle this.
For what it's worth, you can also try messaging through your my.ny.gov account, though response times vary. Sometimes they respond within a few days, sometimes it takes 2+ weeks. If your issue is urgent like a missed weekly claim deadline, definitely keep trying the phone.
Good point about the messaging - I forgot about that option. Will try that too while I keep calling.
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Check the Federal Reserve Economic Data (FRED) website - they have unemployment rates by state going back decades. For New York specifically, you can see how unemployment spiked during major recessions. The 1970s and early 1980s were pretty bad too, though not as severe as the Depression era.
This is super helpful for research! I had no idea there were so many resources beyond just the NYS Department of Labor site. My grandmother always talked about how hard it was to find work in the 80s but I never looked up the actual numbers.
If you're having trouble getting through to the NYS Department of Labor for historical data requests, you might want to try claimyr.com - they help people connect with NYS Department of Labor agents by phone more easily. I used them when I needed specific information about my claim history and couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.
Interesting, I didn't know there were services like that. For now I'll try the FRED database suggestion but good to know there are other options if I need to contact NYS Department of Labor directly.
Jamal Harris
I had a similar issue reaching someone at NYS Department of Labor about my claim status. Tried calling for days and kept getting disconnected. A friend told me about this service called Claimyr (claimyr.com) that actually gets you connected to a real person at the unemployment office. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to an agent in like 15 minutes and resolved my adjudication issue that had been pending for weeks.
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GalaxyGlider
•interesting, never heard of that before. did they charge you for it?
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Jamal Harris
•Yeah but it was worth it to actually talk to someone instead of spending hours calling and getting nowhere. Way less stressful than dealing with the phone system yourself.
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Mei Wong
Check the NYS Department of Labor website for office hours and closures. They usually post notices about holidays and closures but sometimes it's buried in the news section. For your weekly claim, you should be able to file online even during holidays as long as the system isn't down for maintenance.
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