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If you're having trouble getting through to the NYS Department of Labor when you have questions about claim statuses like this, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I needed to talk to someone about my adjudication status and actually got through instead of sitting on hold for hours.
The processing - web status is just part of their normal workflow. Once it clears processing, you'll see it change to released and then your payment will be deposited according to your usual schedule. Don't stress about it unless it stays in processing for more than a week - that would indicate a potential issue that might need follow-up.
The WORST type is when they hit you with an overpayment notice on top of everything else. Like not only did they decide you shouldn't have gotten benefits, but now you owe them money back with interest and penalties. That's a nightmare scenario that can follow you for years.
Oh god I hadn't even thought about that possibility. Do they always do overpayment demands when they reverse a decision?
I had this exact problem last year and couldn't get through to NYS Department of Labor on the phone for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look at my wage history and confirm I could file a new claim.
Had a nightmare trying to reach someone at NYS Department of Labor to ask about this exact question last month. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me through to an actual agent who explained everything clearly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.
Whatever you do, don't just quit without having a solid plan. Even if you think you have good cause, there's always a risk the NYS Department of Labor will see it differently. Maybe try to get fired instead? I know that sounds weird but sometimes it's better for your unemployment case.
Malik Robinson
ugh the whole unemployment system is such a mess. took me FOREVER to even get my first payment and then when i called to ask about the amount they gave me the runaround for hours. the average payment doesnt matter if you cant even get approved in the first place!!
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GalaxyGlider
Based on what I've seen from friends and family, most people I know get somewhere between $250-350 per week. Really depends on what you were making before though.
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