New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The standard timeline for NYS Department of Labor is typically 2-4 weeks for initial processing if there are no complications. Since you mentioned being laid off from a restaurant, that should be pretty straightforward - involuntary separation usually doesn't trigger additional review. Just make sure you're filing your weekly claims on time and meeting the job search requirements. You should receive a monetary determination letter first, then start getting payments if everything checks out.

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Raj Gupta

Good to know about the monetary determination letter - I'll watch for that. What are the current job search requirements? I want to make sure I'm doing everything right.

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same boat here, filed 2 weeks ago and still waiting. at least we're not alone in this!

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omg yes! I'm on week 12 and some days I can barely get out of bed. The job search requirement feels impossible when you're already depressed about being unemployed. Its like they expect you to be this motivated go-getter when you're broke and stressed

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Same here - the pressure to seem enthusiastic in interviews when you're financially panicking is so hard

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Been there. What really helped me was connecting with other people going through the same thing. There are some local job seeker support groups that meet weekly - it's nice to talk to people who actually understand what you're dealing with instead of well-meaning friends who've never been unemployed.

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If you're having trouble reaching someone at NYS Department of Labor about your employer account, I had luck using a service called Claimyr (claimyr.com). They helped me get through to an actual person when I had questions about my SUTA rates. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.

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Thanks, I'll check that out. I've been trying to call NYS Department of Labor for weeks about my account status and keep getting disconnected.

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Don't forget about quarterly deposits if your FUTA liability exceeds $500 in any quarter. You can't wait until year-end to pay everything. The IRS wants their money on time just like NYS Department of Labor does with state unemployment taxes.

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I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.

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how much does something like that cost? seems like it should be free to talk to unemployment

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The service itself has a cost but honestly it was worth it for me to get answers instead of spending weeks trying to get through on my own. The NYS Department of Labor system is just so overwhelmed.

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Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!

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Yeah that's what I'm worried about. Maybe I should try to improve the situation at work first or at least build a stronger case if I do decide to leave.

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Just want to say hang in there. I know how stressful this waiting period is, especially when you're worried about bills. The NYS Department of Labor system can be slow but they do eventually get through everything.

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The whole adjudication process is a JOKE. Six weeks is ridiculous for someone who just needs unemployment benefits to survive. Meanwhile they're sitting on thousands of cases while people can't pay rent. This system needs a complete overhaul.

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Aaron Lee

I understand the frustration, but the adjudication process exists to prevent fraud and ensure only eligible claimants receive benefits. Complex cases with conflicting information do take time to investigate properly.

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