


Ask the community...
The whole unemployment system is designed to make you give up honestly. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. They say I didn't report work properly but I have screenshots of every weekly claim I filed. The bureaucracy is insane.
One thing that really helped me address my unemployment issues was understanding that different problems require different approaches. Job search requirement issues? Make sure you're logging everything in their online system. Adjudication delays? Usually means they need more info from you or your former employer. Overpayment notices? You have 30 days to appeal with documentation. The key is figuring out exactly which type of issue you're dealing with first.
I had trouble getting through to NYS Department of Labor when I needed to ask questions about my claim timeline. After weeks of busy signals and getting disconnected, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super easy and I finally got my questions answered about filing deadlines.
Be prepared for the job search requirements too! You'll need to make at least 3 job contacts per week and keep a log of all your job search activities. The NYS Department of Labor can audit this at any time so keep detailed records.
If you run into issues getting through to NYS Department of Labor by phone (which happens a lot), I had good luck using Claimyr. It's a service that helps you get connected to actual agents without waiting on hold forever. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication.
If you're having trouble getting through to NYS Department of Labor by phone to ask these basic questions, I had good luck with a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it way easier to get my definition questions answered directly rather than trying to decode their website. Check out claimyr.com if you need to talk to someone at NYS Department of Labor.
StarGazer101
The whole system is so confusing! I've been trying to reach someone at NYS Department of Labor for weeks to ask about my benefit amount but can never get through on the phone. The automated system just hangs up on me after being on hold forever.
0 coins
Keisha Jackson
•I had the same problem until I found claimyr.com - they actually got me through to a real NYS Department of Labor agent in like 15 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to call myself.
0 coins
Paolo Romano
Just remember you have to keep filing your weekly claims and doing your job search activities to keep getting payments. NYS Department of Labor requires you to make at least 3 job contacts per week now.
0 coins